HI All, I my email notification i need to print current logged in user time zone . But it is picking system time zone. i have tried the below codes but still no luck.. Could any one suggest how can we get logged in user time zone???????? var tz = gs....
I use the the default metric definition FCR in ServiesNow which I believe is calculated as " If the incident is inactive and the update count (sys_mod_count) is zero, its consider FCR."So basically, FCR = true only happens for the below scenarios: ...
Is there a way to dynamically pass values through the template fields? For instance, having a short description of "Create mainframe account for <requested_by>" which would pass the matching value through once the template is applied:
Hi, While creating reports i have observed that the bar sizes are varying for each report. how do i increase the bar size and height in trend report?? can anybody help me increase the size of bar not chart. Thanks, Vaishnavi
how to compare a currency field in a business rule to populate certain fields.For example, want to check if cost is >= usd 0, then how how should i parse it in a business rule?
I'm trying to call a UI Macro from an onChange Catalog client script to dynamically add help messages on order form.I've created a Macro variable to my item, and the UI Macro which I've attached to the Macro.Now I've created an onChange Catalog clien...
Hi, I have a requirement to show dashboards on portal. I have created a new widget and added the dashboard using the iframes, however unable to disable the mouse clicks on it. Already tried below CSS with no luck. .report_content { pointer-events:n...
Hi Everyone, We have a requirement to integrate SevOne network monitoring tool to ServiceNow. SevOne is using Webhook function to connect with 3rd party applications. I have created scripted REST API which needs to triggered from SevOne Webhook. Coul...
Is there any ServiceNow functionality that is associated with adding "prerequisite" or "dependent" stories? Or are these stories used for documentation purposes only? It doesn't appear that entering these stories controls or forces a conduction upo...
We have created a custom scoped application which has a core table extending task. State control looks like it can be achieved using either State Model or by using the State Flows (need to activate the plugin). Both are good choices for defining wh...
Hi, I have a Incident form if i select Caller field in Incident form then all the Fields like mobile number, location, name, Email Should be auto populate. Can any one help me out for the same. Awaiting for your response, Regards, Sreenadh.
Hi all,I've got a workflow that I'm building, and initially I'm just trying to see if parts are firing by using a gs.info()...so the first question is can I do this inside a "Run Script" command within a workflow?Here's the set up:This workflow is ru...
Hi All, I am having a list and want to export those list. But Not all the users will export it only the users having "export role" needs to export it . If others try to export those list it must deny those action. if anybody know the solution please...
Hi all, I would like to extract a list of major incidents (MIM) and their related problems using REST API. I can import the tables for both incidents and problems, but i cannot get any data on the relation between both tables. Either the MIM query sh...
Hi, can any one help me what is new GlideModal('show_list'); what is the use of it, i didn't find show_list in UI Pages any where . what is the purpose of this useing?
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