In need for step by step instructions to follow for this question. Configure response SLA As an IT user, I want the response SLA to be finished when an incident is assigned to an individual. The response target for P1 incidents should be s...
Hi All, i would like to change the padding and margin of the field messages boxes, (showFieldMsg)
In business rule I write script. where can show the message with "gs.info"? if(current.name){ gs.info('Name: '+ gs.getUser().getName()); }
Hi Experts , Good Day!! Today we were faced an issue when login to servicenow, getting an error "Sorry, an error occurred or this page isn't available". Unable to understand what cause for this..? Let me know if any one has faced this issue..?
Hello All, I am working on a proposal to implement ITSM module for a customer. I am a developer, didnt had prior exp on proposals and effort estimation. I wanted to know how long will it take to setup the ITSM modules in to the Customer's instance by...
I was having issues showing Maintenance Windows in my Change Schedules until I changed the Source property to Change Request. I don’t understand what this property really means and why it would ever be set to anything different. Asking for a customer...
I have been working on an integration and I would like to hear if anyone has successfully created a multipart/form-data outbound REST request with binary image data in Servicenow. The third party accepts multipart/form-post. It works perfectly for pl...
Hi All, I want to export the all group sys ids in the form of excel sheet. I have tried doing it through reports but was not able to add the required fields on report. I was able to do that in Classic View earlier but now I am in New UI view and I am...
I have a popup that appears when i click on "Contact Us" menu on right HTML <i class="fa fa-bars fa-lg"></i></a> <ul class="dropdown-menu" id="menuFa"> <li><a ng-href="?id=my_requests&sys_id={{::user.sys_id}}">${My Requests}</a></li> ...
Hi all, I tried auto populating the 'cost center' field value from users table, using the getReference method in business rule for incident form, but it didn't worked at all. Please help me in retrieving the value of the cost center field value in t...
Dear guys, I have a quite simple setup:Widget: A - This is a "Form" displaying a record from a table, several fields, it can be modified Widget B - A small widget on the right side of the Form page. Both widget contains recordwatch lines like: spUt...
I am new to flow designer and I am struggling to get the right format to pass the variables from a form to a catalog task. I have used the get variables action. Basically i want to include the first_name and last_name variables in the short descripti...
Hi Team,I am working on incident management and the requirement we have with smtp setup is:We have customers who send emails to raise incident to different service centers based on location.Examples for service centers are:Florida_service@abc.comMD_s...
Hi, can any one help me when i am create a stories for particular project that project record not showing in list Script Include: ScrumSecurityManager var ScrumSecurityManager = Class.create(); // Constants available for the Scrum Security Ma...
Hi Developers, I want to make visible and mandatory ,explanation field once clicked on Reject button when we fill the details state changes to complete and record should be save. Below is the UI Action &client script client sacript:Onload() function...
