Hi team, i have requirement like in the workflow i have multiple fields like reference and select box variables . for example if the field is ABC has values (yes and no). and another field DEF has values (yes and no) and 1 more field XYZ has values ...
Hi, When any change ticket state update happens then it should send notification to assignee and assignment group mail id. So I am following the OOB "Change request state change notification" notification and given the script as below. It is generati...
Which cmdb table should be used to store SAAS applications like salesforce? Is business application the correct table for these systems?
Hello All, This is on HR Cases. Even after the closure of ticket. User is still able to Comment on that closed ticket, Is there a way where we can restrict/ Stop user from making comments on Closed Cases. Thank You in Advance.
I have added Related List "Change Requests" on Change Request form in the Default View, Now I create a new record in related list using new button and record is added successfully....it is working fine. but when i open the record which was created no...
How can i convert UTC to CST? below is my code.please let me know what i am missing here validateDay: function() { var Date = this.getParameter('sysparm_user_name');var gdt = new GlideDateTime(Date);var currDate = new GlideDateTime();var tz = Package...
Hello, Im trying to build one process via flow designer. Im stuck on how to add RITM variables into Cat Task description. Any idea of how to do it in the flow designer? In the workflow, I was able to do it and below code, but the question is how to a...
Hey SNC, The business requirement I have is to create a related list that shows records on the sc_req_item table (RITM's) and their associated attachment. To do this I'm trying to create a database view joining the sc_req_item table with the sys_...
Hi Team, How to remove space after the label variable. I want to align the form like below. Thanks, Uma.
Hello All, I'm trying to fix orderguide issue , after form filled try to click on 'next ' button ..its not moving and showing below error on console "the server respond with a status of 400" tried to check any mandatory field is hidden..but non of th...
Hi All, I have one BR. From BR am sending current values and previous values of a particular record as a parameter in event. BR : var currentArray = []; currentArray.push(current.u_primary_mgr, current.u_secondary_mgr, current.managed_by, current.own...
Hi, While cleaning up some data recently, I noticed that interaction records occasionally had something called an interaction related records attached to them on the backend stored in the interaction_related_record table. How is this table populate...
Dear ServiceNow Colleagues,We're running a MSP-setup and have recently activated the plugin "Integration - Multiple Provider Single Sign-On Installer".We recently established a test IdP in our enviroment, however we're experincing issues with Logout....
I have a requirement where they want the resolution notes added as a comment but do not want the comment notification to go out. My thought was to add a condition to the notification state is not resolved but they do not want to block the notificati...
What is the purpose of "Page Route Maps" module. Thanks!
