I have a client who is on Geneva, but is a legacy client, so their Asset Management (which predates Calgary) is in need of some cleaning up.They have expressed the desire to start managing some of their consumable assets by bundles. So, they would ...
Hi All, I need help auto populating Category and Subcategory fields on RITM and SCTask forms after the request has been submitted. I tried using the workflow and BR but no luck. The Category on ritm and sctask should auto populate e.g "resource" whil...
Hi Allplease explain the difference between below UI Properties.Allow the use of the "Insert" and "Insert and Stay" options on task derived tables.Show "Save", "Insert" and "Insert and Stay" buttons on forms
Hi All,Can anyone please help me to understand what does GlideModal('show_list') represents(is it UI Macro, UI Page or something else)in the below code and where can I find this 'show_list'.var gdw = new GlideModal('show_list'); gdw.setTitle(title)...
How to hide bottom (UI Action ) button in form when we selected type as form button.
Dear all, How to display a catalog item variable that auto-populates field value based on another field input? I am referring to dot walking here. E.g. Catalog item - X has two variables: User and Manager. Requirement: While the requester selects Use...
Hi, In our Group Creation SC form, we have a "Group Member" List Collector1 variable(variable attribute: glide_list reference: user table) where user manually select the users from the list. OnSubmit or Onchange of Catalog, we need to identify which...
Hi Experts, We have a requirement to translate a confirm message from client script. confirm("You confirm that all information being submitted is accurate. If you are unsure select Cancel to return to editing, otherwise select OK.") I tried below way...
I am working on the Naming Convention for Groups in a new ServiceNow instance in my company. About the Groups structure, which are the best practices to define: * Escalation level for a Group, (is this a field or attribute of a group?, should I defin...
Hi All, What is best practice for managing user accounts are used by the system ? At minimum, I need to change the password every 90 days per our company's policy. soap.guest bm.scheduler instance.sec.user ml_report.user sharedservice.worker ml.admin...
When an incident task is created then I need to make some fields[one field named test] readonly on incident...how can I achieve it? and one more condition is.... the same field I had in incident task....even though incident having readonly..if I upda...
Is there somewhere I can check to see what SNOW modules we licensed? I need find out as soon as possible. Please
In Service Catalog module under Self-Service Application, when a category is selected there will be a preview option available for each catalog item. How can we disable and enable the preview option. If it is a property can i know what it is please. ...
As an snc_read_only user, I would like to personalize the column list on any list screen. Can you please suggest on how it can be achieved.
We are running SLA's in our environment, how can I exclude SLA's for attaching to certain Incident tickets?
