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Populate Requested For from the Variable

Hello Experts, I have a requirement to populate the "Requested for" field on the shopping cart page from the catalog item "Requester" Variable.OOB Requested For populates the value of login user but on checkout page I want to populate this value from...

uzzawal by Tera Contributor
  • 5676 Views
  • 10 replies
  • 0 helpfuls

Resolved! How can a fulfiller communicate with the requester?

Fulfillers deal directly with the catalog task, but our requesters don't have access to the catalog tasks for their requests. If a fulfiller requires more information from the requester, how should they request this information? from the catalog task...

Saud1 by Mega Guru
  • 3340 Views
  • 5 replies
  • 2 helpfuls

Where do you store License Keys?

Hi all, We haven't implemented our SN Software Catalog and don't have any automations in place, yet. Quick question for you, where do you store (have stored) all your license keys? Do you use ServiceNow for this? If not, any repository method you sug...

jesusreyes by Giga Contributor
  • 4826 Views
  • 7 replies
  • 9 helpfuls

Resolved! Catalog Client Script not making field mandatory

Hi everyone,I have the following Catalog Client Script to make a field mandatory if a user has a specific role.function onLoad(){var user = g_user.hasRole('it_security');if(user == true){g_form.setMandatory('risk_comments_1',true);g_form.setMandatory...

stephaniet by Kilo Expert
  • 3271 Views
  • 7 replies
  • 1 helpfuls

how to retrieve view in business rule

Hi AllAnyway to retrieve view name in business rule? I tried current.view.name, view.name, sysparm_view.. but all cannot get the view. Anyone one can help?Thank you.

cc_lee by Kilo Explorer
  • 5097 Views
  • 9 replies
  • 0 helpfuls

Can we pass a parameter in gsftSubmit

Hi,I have created a UI Action of List Choice Type and have fetched the selected values in client script.Is there any way if I could use the same fetched values in my server side part of same UI Action?Can we pass the values in gsftSubmit?

harveen by Kilo Contributor
  • 4312 Views
  • 4 replies
  • 0 helpfuls

Resolved! Get the details of ignored records in transform maps.

Hi all,I was having 1083 records with me in excel,i want to update the data in alm_hardware table and don't wanted to create any new records.From the script if(action=='insert')ignore=true;i updated some records (like asset tag,acquistion method)and ...

kushi1 by Tera Contributor
  • 5237 Views
  • 2 replies
  • 2 helpfuls

Resolved! How to add my custom catalog to the self-service - service catalog ?

Hi CommunityI created a custom catalog and I want to add it to Self-Service -> Service Catalog in the application, that is to say, I want to see My Catalog when I click on "Service Catalog"   module, instead of the current "Service Catalog"Any ideas ...

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lexdiaz by Giga Contributor
  • 3584 Views
  • 5 replies
  • 2 helpfuls

Resolved! How can I limit the choice list of a lookup select box variable based of the selection of another lookup select box variable?

I have two Lookup Select Box variables on a catalog item that reference to two columns on a specific table (Application Name and Permissions). These catalog item elements allow the requester to choose one Application Name and one Permission but have ...

Shant Cancik by Tera Contributor
  • 7163 Views
  • 5 replies
  • 3 helpfuls