Resolved! i want my custom table visible to itil user only
i have create a custom table and i want it sholuld visible to itil user only (list and form) suggest me how can i do it?
Forum Posts
Resolved! I need to Create a Form Template with some Fields .
I need to Create a form template that anyone can use to apply the necessary field values specific to non-disclosure agreement contracts. Name the form template 'Create NDA Contract' and have it set the following fields: • Contract model: NDA• Contrac...
Does anyone know if there is a way to use the "Copy URL Link" from a list that is generated from either a report or filter?
I have a personalized homepage built from using reports or filters. In the list generated from the report and/or filter, when I right click on the incident, the copy URL link is not available? It is available in default lists. Does anyone know a wa...
Resolved! g_form.addOption() sets different values at portal and RITM variables
Hi All, Setup : I am using g_form.addOption() in the onLoad Catalog Client Script to populate options in one of my variable. Have written this like: g_form.addOption('user_department', '1', 'My Department'); Issue : When viewing this variable at...
Resolved! What is the use of Max entries field in TAG table??
Could you pls help, what is the use of max entries field in TAG table (Attached screenshot) - By default, it's 20.
Regular Expression to validate a Multi Text field in Catalog Item .
Has anyone been able to build a dynamic regex string in a Catalog Client Script to validate an entry in a service catalog field which is a multi line text Field. A user can enter multiple comma separated values in this field but we need to valida...
Standard Change Proposal - No Approver present
I cannot get around this error message when submitting a Standard Change Proposal. Manually adding approvers and approving the requests or creating them as admin I cannot get a proposal through. I've added users with Change_Manager role to approve bu...
Resolved! Question on Okta to Servicenow integration
Hi, We have integration with Okta to Servicenow instance so when users gets created in Okta it automatically creates in Servicenow application which is working perfectly fine. When we see the Okta instance under Provisioning -> Integration tab we h...
How to trigger workflow from table record
Hi, I have created a workflow using custom table, wants to trigger the workflow on each new entry in that table? How to do that? Thanks, Vijay
Resolved! Engine based notifications in ServiceNow ( notification_engine.process )
HiI want to know that how the notifications in notification_engine.process get triggered and where are the conditions on the basis of that these notifications gets triggered.I need to modify its triggering conditions for the incident table but I am n...
Create Excel Spreadsheet from script
I am attempting to run a background script to query a table, and put the results into a excel spreadsheet. I need to know if this is feasible from scripting and if so, what the best solutions would be.Thanks in Advance,Robert
Resolved! onSubmit Catalog Client script - setvalue
Hello, I have an onSubmit Catalog Client script which calls the script include. The script include returns 2 values response and error code. I want to set these 2 values in the variables onSubmit Catalog Client script: function onSubmit() { var Nasa...
Unable to associate a Child incident ticket to a Parent Ticket
Several tickets were rasied for the same issue, I have been unable to link them to a single Parent ticket, when I select related records within the incident there is an option to link the incident to a problem or a change request, but not a parent i...
Resolved! Can I prevent a user from accessing certain fields
Can I prevent a user from accessing certain fields
Resolved! Exporting data to on-prem database for reporting
We want to export data from certain selective tables like Incident, Change to an on-prem database to enable our users to be able to perform reporting by cross-referencing this data against other data available on-prem. I have searching through commun...
