Hello,We are in the process of setting up an integration with SCCM to import CI records.We have decided not to use the out of box plugin, since it pulls in more information than we need also there are known issues as described in this post https://c...
Hi,I do not find any documentation regarding "GlideSessions.lockOutSessionsInAllNodes"we have created two UI pages.In 1st UI page we are authenticating users by taking username and password as input and we are trying to log that user (whose username ...
Hi, We are having an issue at present in our dev instance. When a user opens an existing incident not opened by themselves or in their queue they cannot see the work-notes or additional comments? If an admin or the user who created the ticket opens i...
The crux of the issue is (while testing in a non-prod instance):Added a reference varable to the sys_user table called 'Default Group' (u_default_group), which refers back to the Group Member list (sys_user_grmember).In the User form, when I click th...
Hello Folks,I am trying to integrate ServiceNow with Windows Active Directory (Server 2012 R2). I did the following steps based on wiki tutorial Configuring ADFS 3.0 to Communicate with SAML 2.0 - ServiceNow Wiki so far1. Configured ADDS, ADFS, DNS, ...
We are working on implementing the Test Management plugin and I had a question. I notice that if I create a Test Plan, add Test Cases and select "Notify Tester" I am then unable to get any test cases added to show up for the added test takers. An...
Hi Team,I am new to service now I want to change column view in "My Open Tickets" and "My Closed Tickets".
Need to create a service request once the request for new laptop is created it should go for asset management approval.Parallelly 6 tasks need to be generated Task 1:To Asset admin create information about what type of laptop being assigned to th...
I am very green to Service Now. I recently started a company that has Service Now, but they are not using it to its full potential. I have volunteered to own it and improve on how it is currently used. I imagine I will have more questions in ...
this is already created string field for the column, since the string is given sorting is not happeningwhat would be the best solution for this, where sorting should happen. Please help me in solving this.Tried this ---------------Tried Before query,...
I had an interview last week for an entry level ServiceNow Admin Analyst position and they'll be conducting second round interviews shortly. I prepped for the first interview by going through the free six-module, self-paced training videos and refere...
Logic has been written to calculate Days open field where 86400 is seconds for 1 day.where math.floor is rounding off to 209.0How can i remove this 0, what changes should be done in script.Issue Details:I'd like the "Days Open" field to only be integ...
I want to remove the banner image and help search.
Hello Community,I was wondering if there was a better way to export the data in a servicenow instance.I am needing to export data, including relationships, custom variables/variable sets, and subcategories, in preparation to migrate to a new servicen...
Hi There,I would like to make some fields read-only when a change reached the authorized state. This should apply to all users except those in the change managers.i created a ui policy which applies when status is one of (authorized, scheduled, imple...