Hello, A piece of XML in a UI Macro that hasn't changed since 2014 is now causing HTML tags to display on the user end. The UI macro involves some old Jelly functionality and specifically a glide.ui.escape_text. Attached is the UI Macro causing the...
Hello Guys, I am looking for a approach (infact to know is it possible or not), regarding creation of auto roster. Requirement : 1) Group of 25 Users. 2) 3 Shifts: Morning, Afternoon & Night.--with minimum 3-4 members in a particular shift -----...
Hi, we include None option right by checking the check box for drop down, Can we replace --None -- with --Choose -- ?? If yes. How can we do that?? Thanks, Vaishnavi
Has anyone attempted or successfully completed a bulk load/import of standard changes templates into the standard change table? I am looking to import just the standard change "Short Descriptions" to give our IT folks a starting place to use the syst...
How to add company logo in mail template from system property. The company logo is stored in newly created system property.
I am trying to populate a catalog task that is generated from the workflow with the same assignment group of the previously closed task like the below screenshot. The SCTASK0045000 is closed with a Assignment group - "Asset" then the next catalog tas...
Hi guys, I have created a catalog item. So once i submit the item, i want to populate Requested for field on Request with the User field in the catalog item. How can i do that? I mean how to map catalog item fields to its Request fields? Regards, I...
Forward Email Inbound Action to update existing Incident ticket else create New ticket if water mark does not exist (example Ref:MSG0770942_4Ju0hb8cK71qaxkpHUb4 ) Below is our configuration setup. Currently it is creating new Incident for all Forward...
I have a Record Producer which creates a Record in a custom table. I need an approval activity before or after creation. Hope its not possible to have approval before creation as the user submits the request on portal, the record is created automatic...
I have on before business rule as below. var val=current.getValue("abc"); var env=current.getValue("def"); var va = new GlideRecord("u_sap_transport"); va.addQuery("u_transport_number",val); va.addQuery("u_environment",env); va.query(); if (va.next()...
Hi, I have created an ui page and a drop down field values(xx, yy, zz) . The use case is: If i select an option from drop down field(suppose if i select yy),in the below form assume "yy" value(ui action button) beside submit button and there should b...
Hi, I am query cmdb_rel_ci table, with filter conditions as below: child.class = aws_datacenter or azuredatacenter I also want to add one more condition : child.terminated_on is in last 24 hours. Problem is, terminated on field is not there on cmdb_c...
I have the variable called Audit, it should be "No" by default. I am trying add the default value using dictionary. Is there anything I'm missing to add. Thanks.
I am getting error "There was an error in creating ETL Map" in first step of 'ETL Transform Map Assistant' after saving basic information for the ETL Transform Map. Please find below screenshot
Hi All, I have a requirement to auto populate the field values (email, mobile, manager, department) when I change the user Using script include and glide ajax I tried the script below but not working fine please help Client script onchange ...
