Hello experts, I have a requirement where we need attachment to be mandatory for the creation/submission of a record- but on a 'File Attachment' type field. I could achieve this using a before insert business rule for the Attachment icon on the banne...
Hi there,I have been asked to allow a third party company to create Incidents on our ServiceNow instance via an automated site, so I have created for them a user account and password with ITIL role, however they are asking for our "client ID" and "cl...
Hi Team,Can any one help me how to create a page like email properties where i can allow the admin to set some properties for my custom APP. Thanks.I checked Ui pages seems the design of the email_properties.do is not located there ? How do we develo...
I have a request to display the related business services of any configuration item listed on the change form. I am trying to create a relationship to display this information but it returns all business services in the cmdb and not just the ones tha...
We're using the CAB Workbench and sending out Meeting Notes after the meeting is complete. We've received a request to update the content of the Meeting Notes to include some additional information. I've checked and am not able to find where the da...
What is triggering the SLA Result calculation?What I've found is that there is a Script Include named SLAResultSummarizer but I can't find what is triggering this Script Include.Anyone has an idea what is causing the SLA Result to be calculated (in t...
Hi all I may need a little help from the community / ServiceNow on the Flow for Service Catalog Plugin: I use the Service Catalog Flow trigger to be able to build flows for request fulfillment. When selected, this gives me access to the "Manage Flow ...
I'm trying to translate some fields for multiple languages, more specific this field and the text below it (for example I set the language to French but it's the same in any other language besides English): As you can see on the screenshot I have en...
Any example of setPrefernce() method? Any help will be appreciated. Thanks
We have notifications setup to email the requested_for user whenever a comment is added either at the RITM OR task level. The issue I'm running into is... when the fulfiller adds comments into a task, or the end-user replies to these comments within ...
I am not seeing the CIs I expect on the Incident form when I click the lookup icon next to the Configuration Item field, and I may want to change it. The current advanced reference qualifier (OOB) is set as below. I am having trouble interpreting it...
A team has been working on a workflow and catalog item to standardize their process, but the emerging need has been the ability to sometimes add non-standard tasks, not already covered in the workflow. They'd ideally like these new ad hoc tasks to fa...
Hi Experts, I trying to create notification on child(demand task). But, the notification should send to demand manager on demand. whenever state changes on demand task. I tried to do dotwalking on parent feild, but i dont see a demand manager field. ...
Hello Everyone, We have "My Approvals" tab on SP header menu. It will show the list of approvals. Here I have to show the catalog item name instead of Short Description for RITM approvals. Any quick response will be more helpful. Thanks in Advance...
I need to create a search widget , so i am using Typehead search widget so how do i configure so that i can search the records from a particular table? I am new to portal so please anybody help me out?
