I have added the tree picker attribute to the Location field of the software license form. I am only seeing the lowest level of the hierarchy, even though there is a parent child relationship. This is the hierarchy that gets displayed:If I take o...
Hello. I have to set up a catalog of services so that it is visible only to Brazil's users.I am using the following script: var g = new GlideRecord ( ' sys_user ');gr.addQuery ( 'country ', ' BR ');gr.addActiveQuery ();gr.query ();gr.next (); A...
Attached is an example of what i am trying to do.We have a stockroom at a warehouse that ships certain assets to our stores, but each time they ship the asset out, the asset is automatically set to "In Stock", "Reserved" to "Generic Stockroom. All th...
We have a model that was created incorrectly as consumables. It should have been a hardware model. Can you suggest how best to convert these consumables into hardware assets?Teresa
hello guys i am new to development and scripting , can anyone explain me what does this condition represent(new global.StateFlow().validFlow(current, 'b46c02ca4f2d0a0097b3b82ca310c743', 'manual')), here sysid represent state flow record
Can we remove a particular recipient from Email Notification being sent. This Notification is sent to glide field recipients.Any suggestions will be helpful. Thanks!!
I need to show a popup in incident from to show all the computer present in the computer table,how can i perform this with the help of glide window.mainly all this must work in customized application scopePlease help me to solve itthis script i hav...
We need to integrate Service Now with an FTP. The FTP will contain two xml folders. One of the folders will contain data from HP Service Manager 7.0 and the other folder will contain data uploaded from the Service Now instance. See attachment1. Can w...
Hi,On importing data to CI using an import set , model id data creates a new model( blank name field and display name same as model id of CI) if the same model name doesnot exist in model module. Why does it dont map to Name field and to display na...
I have reference to "sc_req_item" called request_item on another table. I am trying to dot walk to get one of the variable and not successful. Tried to query the table using "request_item.variables.temp_var" but don't seem to get the value. gr.addQue...
I have a Shibboleth IdP installed on my local PC (which is working well using TestShib as the SP)Now, in ServiceNow, I've set up a dev instance, clicked on Multi Provider SSO, created an IdP, imported my Shibboleth metadata, generate ServiceNow SP me...
In general the standard session timeout is fine. However, there is one customized application (specifically, one form) that takes a long time to fill out, and we would like to disable the session timeout function when on this page (filling out the ...
Hello all,I need to find a way to correlate multiple related alerts through SNOW Event Manager into one single Incident form through the Alert related list on the form. Is this possible? I have tried running filters through the Alert -->Incident rela...
Hi all,Can any one tell me is there any way out to find the difference between the "created" and "closed" date in task table or change_request table in basic reporting?I can not use script/ custom chart. Is it possible to get the time difference in b...