Resolved! Invalid state transition - Problem
Hi All, For our current client, we have changed the OOTB state values of problem from 1-Open, 2-Known Error, 3- Pending Change, 4-Closed/Resolved to 101-New, 102-Assess, 103-RCA, 104-Fix in Progress, 106-Resolved and added a new state 107-Closed. We ...