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Resolved! How can I activate URL's in a text field?

We have several users who are pasting URL's to planning documents in the description field of a change request.The problem is that the URL's are treated as regualr text. We'd like to activate them so that clicking on the URL would open a new window w...

HugoFirst by Kilo Sage
  • 2809 Views
  • 6 replies
  • 1 helpfuls

Resolved! Onhold state in incident form

When state changes to onhold , onhold reason will be visible in incident form anyone give me explanation and when we use this states 1)awaiting  caller 2)awaiting problem 3)awaiting change 4)awaiting vendor 5)awaiting info  

p t1 by Kilo Sage
  • 8863 Views
  • 4 replies
  • 10 helpfuls

Client Script OnChange as the user types

We are looking for a way to validate the text in a string field as the user is typing via regex. We are using an OnChange Client Script, but the function does not run until the field on the form loses focus. We're looking to trigger the OnChange even...

Michael278 by Kilo Explorer
  • 1887 Views
  • 4 replies
  • 1 helpfuls

Change Task State

Need some help as to the best way forward please. I have a requirement to prevent users from starting change tasks when the associated change request is not yet in implementation. The best logic I can think for this is to make the task state read onl...

Cirrus by Kilo Sage
  • 1698 Views
  • 2 replies
  • 0 helpfuls

Inactive users on approval activities (workflow)

I am facing an odd (but maybe not unexpected behaviour): If you have the "approval - user" activity on your workflow and its approver is defined on "Users" or "Groups", without advanced condition, the user on the field "Users", for example, will rece...

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Resolved! How to insert and update the records of user table using import set?

Hi, I need to update the sys_user table. There is a custom field on the sys_user table called "Person ID". I need to update the User IDs based on Person ID and vice-versa. Here are the steps I followed: 1) Loaded Data in xlsx. (source of data is a fi...

tyagisu by Mega Expert
  • 3079 Views
  • 2 replies
  • 1 helpfuls

Discovery of Blade Servers

Hi Experts,i am new to servicenow discovery, it would be grate if you can suggest me on below case.i have physical Blade Server for discovery, is it possible to discover below stuff? from where i can get this devices specific information for discover...

sachindev by Kilo Contributor
  • 2033 Views
  • 5 replies
  • 0 helpfuls