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Resolved! Location search in Service portal

Hello All,   In portal there is variable called Location [Reference]...... IF i search [ *can ] in locations it's showing all related to that as below but if i simply type can without  [ * ]  it's showing only one ...but for us it's display all rela...

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ar1 by Kilo Sage
  • 3200 Views
  • 5 replies
  • 1 helpfuls

Resolved! Procurement Notification after PO is created

Hi experts,   I’m in need of some notification help. I need to create a notification to send to the Requestor after items have been sourced and a Purchase Order (PO) has been created. I’m trying to include the following items in one notification and ...

Jenn18 by Kilo Contributor
  • 1093 Views
  • 3 replies
  • 1 helpfuls

Resolved! How is this Scheduled Job Condition code working correctly?

I encountered some code written by another person in a "Condition" in a Scheduled Job.  This Condition prevents the scheduled job from running on Sundays as expected.  However, I don't understand why it works.  The value of answer is only ever set on...

davidc1 by Kilo Contributor
  • 4785 Views
  • 3 replies
  • 5 helpfuls

Resolved! Unsubscribe email notifications

You might have seen an email footer which contains something like ''Unsubscribe". When a user clicks on it, it generates an email from outlook with some message content. Same as it described in the below link;  https://docs.servicenow.com/bundle/jaka...

Geeky by Kilo Guru
  • 6005 Views
  • 6 replies
  • 13 helpfuls

Coalesce in transform but update multiple records

Hi Community, I have a data source that includes all of the 'titles' of the software installation table records. I need to use that datasource to flag \software installations. Target table is cmdb_sam_sw_install I have the transform script and map so...

johnfw by Kilo Expert
  • 1174 Views
  • 4 replies
  • 0 helpfuls

Business rule to move change tasks from Pending to WIP

I am setting up a change mgmt workflow with many tasks.  For this discussion let's say there are 10 tasks. My user wants all 10 tasks to appear at one time so everyone associated with the change knows they will have a task to perform. Now when the ma...

stevezempke by Tera Contributor
  • 1363 Views
  • 2 replies
  • 0 helpfuls

Resolved! Set "portal login page" as default instead of instance login page

Hi all. Guys its very critical , I got one requirement today login page for all users should be the portal landing page only. This is my instance url  https://strnewdevtemp.service-now.com whenever user hits this url they should be redirected to ser...

Sin by Giga Expert
  • 4662 Views
  • 2 replies
  • 6 helpfuls

Help! M2M Relationship Removal

I've been looking and I can't find any information on how to remove a Many to Many relationship table as created by the sys_m2m table.I created M2M relationships from a table to Change Request then realized I could have used Task which would allow me...

Shane11 by Mega Expert
  • 2419 Views
  • 4 replies
  • 4 helpfuls

Resolved! Custom table - variable formatter - changes not saved

Attempting a new thread for this question. We needed to extend the sc_req_item table, which is done and most everything is working as needed. However, we're having issues with the variables not saving changes. The formatter is set up properly and sho...