Hi All, i have a requirement like in the change task all the fields should be editable by only the change manager and assignment group members(i mean CTask assignment group only). How can i acheive this, if we need to write on load client script...
Hi All What are Synchronous and asynchronous import sets? Thanks Amit Dalal
Hi this script is working in ITIL view, not working in Portal Onchange: expiry UI type:All var date=new Date(getDateFromFormat(g_form.getValue('expiry'), g_user_date_format));var future_date=new Date(new Date().getTime() + 60*24*365*60000);if(da...
We have come across several instances in various applications where users were able to submit records without filling in mandatory fields. All tests which have been performed show the forms as working per design. The users themselves have no recollec...
Hi guys I want to use "resolution Shaper (timeline)" on the incident form. There is a really small docs about that: https://docs.servicenow.com/bundle/kingston-customer-service-management/page/product/customer-service-management/task/use-case-timeli...
The count for requests displays 3 (request + incidents) but it is expected to be 5 (requests + incidents + ritm's/ any other ticket from any table of the logged in user.)Please help!Thanks Priya
Hi All, I am replying to an Email into Servicenow. However, the ticket is created but the Target field is blank. Any help is highly appreciated.
I am going to run a Fix script to rename all attachments file name (lakhs of records). I would like to know how long it takes approximately? any running limit for fix script? Because I was trying to get the count of qualified records but that itself...
I have used this link to guide me through building a report to view survey results. https://community.servicenow.com/community?id=community_blog&sys_id=ee1e626ddbd0dbc01dcaf3231f961923 The part I can't figure out is how to pull the info from the tex...
Please explain (in layman’s terms) what the following roles are and what they allow: Task_editor I’ve found that the role can “edit protected task fields”, but no further data. What fields on task are protected?
I have a request to add a Related List to a Reference popup. When a user is looking at a form where there is a User Reference field, when they click the info button to see a popup of that record they want to display a Related List of the groups that ...
Hi, I have the below Script include that pulls the onboarding applications that were given access when an employee is onboarding. var GetApps = Class.create();GetApps.prototype = Object.extendsObject(AbstractAjaxProcessor, { getApplications:function...
I am trying to configure snow for multiple languages and have installed the german plug in. When I view a Catalog item in either UI or ESS site the standard cat item field names are displayed in german but catalogue variables are not. Has anyone appl...
Hi All, How to disable to select past dates in custom application field. Please check attached snap and do the needful.
Where can I find "java class ReportRender" or com.glide.ui.portal.RenderReport
