Hi, I have a slush bucket to select values of locations. i want to feed the selected values to a query in client script. I used the following but it doesn't pull the values. I have the slush bucket defined: <g:ui_slushbucket name="sb" left_header="Av...
Why do Knowledge Management have separate Workflow for Publish and Retire instead of a single one?
Hi all , i have an incident which says , ' New' ui button is not visible on related list . Just Edit button is visible when i check that UI action for that table , its a global ui action and it has condition which is hiding 'New' button o...
We have a Notification that will send if conditions are: Active is TrueAssigned_to is not emptyWork Notes changes We have been asked to modify these conditions and suppress the Notification from sending if the recently added work notes contain a spec...
Hi, We are running 'ACL' to hide the incidents to All the roles expect 'Admin', In list view they are not able see the incident. If they tried to search the incident by incident.number, they will found the incident. After click on that incident the b...
I have created a catalog item using a record producer that displays list of fields from our asset table. Users can use this catalog item to update the field/s and when submitted, those changes/new values will now reflect on the asset table. Appreciat...
I would like to make mandatory
Hello,We are in the process of implementing our CMDB. For the most part, we are populating our data from various sources using automation. Our scope just widened to include Assets, to track all Laptops , Projectors etc.One of the thought that is ...
I am new to service now. I Need to list all the records of a table in widget/Service portal along with the attachments if exist. I listed all the records from the table but i want to validate whether each record in a table has an attachment or not. w...
Hi!i'm trying to import data via import set with an .xls file, into a list type field, but i can't see the way to make it.when i run the transform map, it completes successful with no skipped or errors, but when i check the table there's no data in...
we have one field next review date, my requirement is send a notification 1 day prior to that next review date.I wrote the following code to send notification but notification is triggering on current date and time onlyfunction onAfter(current, previ...
Howdy folks I am the Sys Admin on our new ServiceNow environments, but I am still learning (a Lot!) I've been asked "What are our license dates?" Apparently our accounting department would like to know. I realised I didn't know that, nor what kind ...
Hi, Can someone please help with this scenario: My org is in the process of setting up multiple knowledge bases. The intent is to control read/write access using User Criteria, but I was hoping for some guidance; here is an example: - I created a n...
I need to add a multi select field(which lists values from a table) to a UI page and based on the values populate list of records. How can I add the multi select?
There is a business rule that prevents two business services from having the same name. However, since the same application service can exist in multiple environments (Dev, QA, Production, etc), this rule causes problems. I would prefer to call my ...
