How import Catalog items?
Hi community, Can you tell me the proper way to import Catalog items,variables,variable set and available for and not available for? what is proper way? and What are the steps to import catalog items? Regards, Varsha
Forum Posts
Resolved! Trying to create REST API call to Add Item to Cart, but always get 400 Bad Request. Does anyone know what I'm doing wrong?
Hi Everyone,I'm working on a project where I need to make a REST API call to add an item to the cart and then check out the item. I'm using the REST API Explorer to build the call, but keep getting 400 Bad Request. I thought the sys_id needed is the ...
Resolved! How do I make a dynamic link between a knowledge article and a form?
Hi all So I am trying to figure out a smart and easy way to link to a form, from a knowledge article. I want it to be dynamic, which is why I can't(won't) use the current URL of the form, because it will change slighty when the site goes completely l...
Resolved! Bulk Password Reset
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Resolved! Export Related List
Hi all,I a trying to use this functionality provided by SNGuru i.e Exporting of Related List (https://www.servicenowguru.com/system-ui/enabling-related-list-exports-servicenow/ ). But when i try to achieve this i am getting error in the script part. ...
Resolved! Plugins with for-fee subscription
Hi guys, If a Plugin is associated with a for-fee subscription is it not available in the plugins list on the instance? It seems that we do not have a subscription, but we have Collision Detector Plugin in the list.
Resolved! Is there a way to make attachments Private/Public on Incident form
Hi All, I have requirement to make attachments Private/Public for example on an incident, analyst want to make 1 attachment as Private and not visible to end user out of total 4 attachments so I need ability to mark each attachment to Private or publ...
Resolved! How to pre-populate fields in catalog item?
I am creating a variable set for each for with the fields Requested By, Requested For, and Requested For Manager. When I create the first field (Requested By) it is a reference to sys_user. I then make an advanced reference qualifier as "javascript:g...
Can I delete something from customer visible notes on a service request task?
Someone has typed a credit card number into the customer visible notes field on a service request task. We'd like to remove it, either by amending or deleting the note. I've tried following the instructions in this community post: https://community.s...
Resolved! How to add filter on slush bucket and make it default.
Hello All, I want to add default filter "Active = true" on sluch bucket in related list (edit members) on sys_user_group table, Can somebody help me to how to add. I have gone thorugh many questions on community nothing worked. I have been gong thr...
Resolved! why it is always returning "FALSE" value
Hi, Can help me, what is wrong in script, it is always returning false.
Resolved! How to make a GlideRecord read only?
Hi I have a situation where I pass a GlideRecord to a cutomer-defined function to perform some check.In order to avoid the customer to mess with the GlideRecord (intentionally or uninitentionally), I would like to make the GlideRecord read-only befor...
Resolved! Pause condition for Incident SLA
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How to get Lookup Select Box order to match sequence
I'm working on a scoped application where I created a table that has a field named model that is a type of string and has the several choices set with a sequence for example they are set to C2, C4, P5, P6, I7, I8 in order from 0-5. I have a record p...
Service Portal: UI Action Visibility issue.
Hi Friends,I am facing issue w.r.t. UI Action button visibility on Service Portal , however same is visible in nav.do. Please refer the screenshot below.Service Portal: Cancel button not visible.Nav.do : Cancell button visible.
