Hi, I read the Wiki page : wiki.servicenow.com/index.php?title=Administering_Application_Menus_and_ModulesBut I still have a question: when should I use the "argument" field? Only if the module link type is URL, HTML or Script? The Wiki says "is requ...
Hi Team,I have a requirement, Where I need to query a table by using value's entered in List Collector variable.I need to query cmdb_ci table and need to get the data regarding all values entered in the list collector.This should be a glide ajax call...
Hello, I am developing a custom client implementation that will create new incidents in ServiceNow using the REST interface. I am looking for detailed documentation on the fields that can be passed in the payload. I've used the on-line REST API teste...
How does a document get loaded on Service Portal for Download. I understand that UI Macros are not functional as they were before, but I am completely lost on what needs to be changed in order to have them work in the Serivce portal. i tried pasting...
Hi,Is there any Variable on the record producer which stores the decimal values???..Right now I am using Single line text but the decimal value is not moving to record that is created from Record producer.
Hi Folks,I'm very new to ServiceNow, in fact this is my first discussion. We are trying to find the best way to ensure that the Estimated Completion Date (RITM level) will be completed. What is the best way to have the person who is assigned the ...
Hi All,I need advice on utilizing Service Request table both for catalog orders as well as requests handling. Design wise, i want to create a record producer and catalog items on Service Request and handle them separately. Just like incident table ...
How do I integrate mac os with servicenow, I have got REST API and JAMF options available but if I opt for REST API then how do we do it? please help..
Folks I am looking for an effective MTTR report users may have created. If anyone has one and can provide me the method/fields I'd be extremely grateful. Peter
Hello All,I have a pretty simple question to ask as I am new to ServiceNow and Javascript, I am creating a new IT Management system and am trying to create a "resolved on creation" button for incidents that have been resolved first time, I have so fa...
Currently we have a record producer that opens from a service portal homepage. Upon clicking the Submit button, I would like the newly opened record producer window to close, set the parent (the original Service portal homapge) window as the target, ...
How do you create overlapping schedules for the same group? The Service Desk group has several shifts. 6:30am-3:30pm, 7am-4pm, 7:30am-4:30pm, etc. but the On-Call Scheduling wizard does not allow for overlapping schedules. How do you accommodate for ...
Hi. I'm looking for a solution to store passwords for systems and services within our platform. This is for a secure password repository and not related to password reset type solutions.We use a shared servicenow instance across the whole of the the ...
i am writing a client script which will give a alert when same email id is present already in the table. But when I am submitting the form it is allowing the user to submit.I want to prevent the submission of form if same email id is present?I am wri...
i am trying to test an forward type inbound action having condition in the script:createRequest();function createRequest() {if(email.to.toString().toLowerCase().indexOf("ssc-atp@test.com") > -1){But i am not sure how to test this as i am forwarding m...
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