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how to set and get cookies at Service Portal

Hi everyone,I had some issues for Service Portal. I create a new widget for the create pop up at the index homepage.below is the code html and java script.But i want to create the Don't show me again cookies ><Anyone can help ? or everyone try this b...

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vincentwong by Kilo Contributor
  • 4053 Views
  • 2 replies
  • 0 helpfuls

Resolved! Business Rule to remove users from a group

I have seen several threads on this subject, but none of the solutions proposed seem to work for me, so I thought I would put this out there. I have 2 business rules to add users to a group based on criteria changing in the Sys_User table. the first ...

keithlyon by Kilo Contributor
  • 3537 Views
  • 5 replies
  • 3 helpfuls

Empty User in sys_user_has_role

Hi developers,do you have an idea about empty user information in sys_user_has_role table records? What it depends on? Solutions?Many thanks,Valentina

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Valentina6 by Giga Guru
  • 2231 Views
  • 5 replies
  • 0 helpfuls

Add item to Activity Stream

With Jakarta, the Additional Comments and Work Notes have moved to the Activity Stream.   With the Work Notes, we add many notes to one record be it in Incident or Problem or a task for each.   I would like to create an additional field like Work Not...

sgmartin by Kilo Guru
  • 3335 Views
  • 2 replies
  • 0 helpfuls

Resolved! Refreshing an iFrame from a client script??? or anywhere???

First of all, I am doing this in order to create a filter on the service catalog. I am looking for code that will refresh specific/all iFrames. Here is the problem.I have an iFrame on the left that contains a specific view of the user profile. I have...

theiser by Tera Expert
  • 5655 Views
  • 11 replies
  • 3 helpfuls

Resolved! How to view contract records

Hi,We are starting to use the contracts application, and are sending notifications to the contract administrator and the user in the "renewal/extension contact" field. The issue is that the person in this field is often times not the contract adminis...

Restricting URL to open a form

Hi All,In my instance when a user gives direct URL in the address bar , he is able to view that page which is there in the URL. For example - https://demo10.service-now.com/nav_to.do?uri=sys_properties.do?sys_id=409fe30b0a0a2c3e287fe134cf88f1ca This ...

change task template

Have created change template, now have to create change task template to the main change template. I have linked next child template and next related template field. That is not working.

askl by Kilo Contributor
  • 3495 Views
  • 6 replies
  • 4 helpfuls

Resolved! Copy Date field to Date Time field

I have a date field that I need to copy to a date time field. Is there a way to do this? Do I need to append the time before I copy?

samadam by Kilo Sage
  • 4790 Views
  • 8 replies
  • 4 helpfuls