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Sheet number in load data

Hi all, I have to know how to specify the sheets in the excel in load data, example i have two sheets which is sheet1 and sheet2 both the sheets contains data, even if i provide 1,2 in the sheet number field i can see only one record is been created ...

sanju by Kilo Contributor
  • 1557 Views
  • 2 replies
  • 2 helpfuls

Resolved! How to make a mandatory field non-mandatory on click

Hi All,We have requirement, which says something like this :-There is a Revert To New button, which when clicked the change should move to New state. Now this functionality is working perfect, but there is a mandatory field Conflict Justification, wh...

Angshuman3 by Mega Guru
  • 1735 Views
  • 3 replies
  • 3 helpfuls

Which servicenow role allows for mass updates on selected tickets?

Greetings-  Do you know which servicenow role (non-admin) allows for mass updates on selected tickets?  I see that the ITIL role works from the list form view but to manually select 12 tickets at a time based upon updating the category would be cumbe...

lrt by Kilo Contributor
  • 5530 Views
  • 7 replies
  • 2 helpfuls

Resolved! Importing Consumable Assets

I want to import data for consumable assets using the Import Sets.  The Form references fields from other tables, ie Model.Display Name The Display Name, in my case, is unique to each record.  I want to import the Consumables in but the Display Name ...

Resolved! Transaction history by individual

Is there a way to pull (possibly via a report) all transactions by a user? I found the table syslog_transaction, but it doesn't appear to be easily searched.  We need to find out who made a change to some VTBs.  We suspect one person, but I can't see...

suekoontz by Kilo Expert
  • 2014 Views
  • 7 replies
  • 1 helpfuls

Sending data through ECC Queue

Hi All,I am trying to create a two way SOAP integration. I need to send the data through ECC queue. Earlier to fuji I used to write something like:-------------------------------------------------------------------------------------------------------...

aniketaniket by Kilo Contributor
  • 2534 Views
  • 8 replies
  • 1 helpfuls

Resolved! Collapse Container onLoad

On a Catalog Item, I have a script to collapse a container onLoad (see below). There is a UI page within the container. Problem is, the + to expand does not show onLoad but if you click the area where the + should be, does expand. The - and + are the...

Resolved! Fetch the last recent tagged SLA from each ticket.

Hi All, Is it possible to fetch the last recent tagged SLA from each ticket. Each ticket will have few SLA's attached to it but we require only last recent SLA attached to the tickets for reporting purpose.

kun1 by Tera Expert
  • 1661 Views
  • 3 replies
  • 5 helpfuls

Resolved! client script: set assigned to on change assignment group

Hi, I have a requirement, after select an assignment group, one of the members from the group should auto populate. If the assignment group field clear again, the assigned to field will be cleared also. I am new to ServiceNow, and any help is appreci...

wc99 by Tera Contributor
  • 2484 Views
  • 5 replies
  • 1 helpfuls

Resolved! Best way to move records to one table to another

Hi all!  I'm fairly new to SN, and have been given the task to take our current production Incident table and transfer the old records to a new Help Desk table.   I've found multiple articles on how to go about this, but would like to know best pract...

tessao by Kilo Contributor
  • 3224 Views
  • 3 replies
  • 2 helpfuls