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Resolved! UI Action is not showing newly created table

Hi All,I have created new extension table for cmdb_ci, now I am trying to create UI Action on the extended table, unfortunate I don't see the table name in UI Action table selection.any idea why the table is not showing?

varalakshmi1 by Kilo Contributor
  • 1756 Views
  • 8 replies
  • 0 helpfuls

Reporting: Display number of days since state change?

We have developed a custom engineering change workflow. We capture the date when the workflow state changes. We would like to create reports that display how many days the change has been in the current state instead of the last update date. Can this...

perkinsarm by Mega Guru
  • 2313 Views
  • 5 replies
  • 3 helpfuls

Resolved! Inactivate catalog item with a scheduled job script

I have a simple scheduled job script that I want to inactivate a record producer catalog item at a specific time. Below is my script, but the active flag is still checked when I execute it. I have ran this through a background script by adding gs.pri...

will_smith by Mega Guru
  • 1510 Views
  • 13 replies
  • 1 helpfuls

Assets are not visible in my asset module

Hi All,Some assets ate not visnle in "My Asset" module which are tagged in my name.Its available in "cmdb_ci" table (Computer table).Currently assets are in "Disposed" status is it the reason it is not visible ?When I am changing the status from "Dis...

Acquisition method

Out of the box, the Product Model record has four values in the "Acquisition method" field (Both, Buy, Lease, Purchase). We are thinking of adding custom values to this field and setting some specific to our needs custom business rules. Does anyone k...

Resolved! "Assigned to" field is gray out!

Hi. "Assigned to" field is gray out in create incident form. It's only admin role who have access to change the field. How can i change the role so service desk users with itil role can change the assigned to field?

assigned to.PNG
Shariar by Tera Contributor
  • 5561 Views
  • 5 replies
  • 1 helpfuls

Resolved! Database View - Change Request Approval - Approval Status RAG

I have created the view which seems to be working OKu_change_request_approvalschange_request as chg, sysapproval_approver as ar, where chg_sys_id = ar_sysapproval (against the ar table)I have started building out the table view fields for eachas (thi...

mrswann by Kilo Guru
  • 2538 Views
  • 13 replies
  • 2 helpfuls