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Standard Change Template

when you apply or save a Standard Change Template that has child Change Tasks associated to it, the Change Tasks get created immediately. My client wants this to stop but the flow doesnt control this. How would I stop the tasks until I want it to pus...

Jessica49 by Tera Contributor
  • 598 Views
  • 6 replies
  • 0 helpfuls

How to get the data from custom table

Hi Team,I have created a order guide which contains catalog item. We have a choice list field and reference field.Reference field is referencing custom table which we have created.the reference field should display the data based on the requested for...

Arun91 by Tera Contributor
  • 252 Views
  • 1 replies
  • 0 helpfuls

Resolved! Email Notification if new user added in User table

Looking auto Email notification option and create requested item for below condition. Anyone can suggest best possible way  1st : If new user added or created under user table need to notify IT support group Email id and create a Request  2nd : if us...

Community Alums by Community Alums  
  • 611 Views
  • 4 replies
  • 2 helpfuls

Show UI action based on the URL parameter

I have a table name "A" on which I have an UI action "X". I want to show this UI action only in one particular module, i.e., when User clicks on that module in the navigator, the URL should be "https://xxxxxxx.service-now.com/x_scoped_app_list.do?sys...

User Requirement Could you plz provide code

Create a new UI Action on Change Request - Create TaskThis button should be visible only in New/Assess state and to the Assignee of the ticket.When user clicks on Create Task, user should be redirected to new Change Task form and below fields should ...

mahesh_03 by Tera Expert
  • 528 Views
  • 8 replies
  • 1 helpfuls

Agent unable to check-in on location kiosks - Occupied

We have implemented walk-up and we have agent trying to check-in to a location kiosks to accept record but the button is not available. We check that someone already checked-in since state is Occupied. Is there a way to have multiple agents able to c...

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olufsen by Kilo Sage
  • 1120 Views
  • 3 replies
  • 3 helpfuls

Set Field color based on condition

Can Someone suggest me the way to achieve the followingSHow the field background of summary on Form level + list View to say Orange If some of the condtion matchsumary contains ABCPriority = 1Contact type = Event Field Style is one way but i am not a...

rajesh44853 by Tera Contributor
  • 401 Views
  • 2 replies
  • 0 helpfuls

Resolved! Flow Designer - Duration becomes negative for no reason.

Hi all, I am observing a weird behavior. I have a field on the form called: "Expected Return Date". If the user has not yet returned the item by the expected return date, I have to create a notification. So, I need to wait until the expected return d...

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Resolved! How to create custom intra active filter

Hi Team,I have created a dashboard and reports on the user table and I want to add interactive filters for the name field on the user table but there is no interactive field for the string type field.I need to create a custom interactive filter for t...

lucky24 by Tera Contributor
  • 761 Views
  • 7 replies
  • 1 helpfuls