Have a client who is trying to export his KAs to SN but when he exports them the formatting gets brutally butchered. I am not sure of his process and have never used SD but was wondering if there was a recommended way other then the old fashioned cu...
I have a request to generate an email that would go out every week to the Assigned To for in active incidents.Here is what I'm looking to do;* Run a report on a designated schedule (Assume I can do this with Scheduled Job)* List all incidents that ha...
Hello , I am unable to remove a field in a catalog reference field (from a custom table)on catalog item page i.e. created .how can i remove that ? any suggestions ....
Im sure this is simple and i'm just overthinking it... I have a form that points to specific hardware in the peripheral table (cmdb_ci_peripheral) I want to do the followingSelect Box - user selects the peripheral < this worksThen Autopopulate the fo...
Hi Team, Would require help here to understand the service now hi team retention policy for any customer instance.Not with the personal Instance This helps in customizing internally in service now instance but would like to understand retention pol...
We have a requirement to make the comment mandatory while rejecting an approval from Servicenow home page (Not Service portal). The intention is to make a popup message appear which takes in the comment while reject button is clicked or An extra comm...
I need to add the image HeaderNotificationAzul.png into layout field. How can I do that?
Hi Experts, We have a scenario where there will triggering an email when ever a user perform impersonation. We have a Script Action for this which triggers a notification via an Event. The issue is the email notification is getting triggered as "Your...
Schedule an appointment tab is missing in esc portal.I am trying to schedule an appointment but that tab is missing. In another instance I can see that.Please help me to get this tab.
Hi All,I am trying to attach approvals to the knowledge article through the script of the "Approval User" workflow activity.The requirement is: Approval should go to the common users of the current ownership group and another specific group.The logs ...
Hi,I have a list collector variable as 'Users to be added' and reference variable as 'group' on a catalog form.Whenever a group is selected then User to be added variable should showcase the users who are not part of that group (along with a conditio...
HI, I am trying to run multi workflows asynchronously from run script activity in a different workflow. we tried to use sn_fd.FlowAPI but nothing happened attaching the script-for(var i=0; i<5; i++){sn_fd.FlowAPI.getRunner().flow('global.flow_name')....
Hello ServiceNow community,I am encountering an issue with the Walk-Up Experience on my Personal Developer Instance (PDI). My normal users are unable to schedule appointments, and an error message appears (error details attached). Do I need to assig...
Hi All, I want to use an email field type in SCTASK table but it is not an OOB field type. So, how to create a field type/ field class in servicenow.
Can anyone help me on this.I need to find from which script or workflow request item is created when we submit a catalog item.Which script or workflow is responsible for mapping the request item fields.
