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Redirection in Portal

Hi All,We have a scoped app table records which users open in form view in portal. They can only see "save" button in portal and clicking on it will stay on same form. How can we redirect to new page after clicking save?  Thanks! 

Add link UI action

Hello,Can anyone tell me how I would go about creating a UI Action on the incident form called "Add link"This will open a pop up which has the following fields,"comment" (free text)"URL" (string)"URL Title" (String)"Note type" (choice: Comment or wor...

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Community Alums by Community Alums  
  • 635 Views
  • 1 replies
  • 0 helpfuls

Directing inbound emails to correct ticket type

All, We are a relatively small service desk team that have recently implemented SN ITSM. At the moment allows users to send 'tickets' via email. We have a service portal, and actively encourage users to log INC and REQs/Catalog Items through this, bu...

Resolved! How to get logged In user Time zone not user preference Time Zone.

Hi, How to get logged In user Time zone not from user preference Time Zone.I have user this method - var time = new Date();  It was showing user Time zone. please find below screenshot. But I only want Time zone. How can we achieve this ?   Thank in ...

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Community Alums by Community Alums  
  • 1053 Views
  • 4 replies
  • 1 helpfuls

UI - Action not working in workspace

Hi All,I have created a UI action on the Alert form, where it is working as expected. When I click it, it redirects to the page I need. However, when I open the same alert in the workspace, the button does not redirect to the URL and no action is bee...

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Sravani36 by Tera Expert
  • 1135 Views
  • 1 replies
  • 0 helpfuls

Resolved! Need to check if the requester is manager is true or false

Hi All,I have created the workflow in that we have to check logged in user(requester) "is manager" check box is true or false , if the requester "is manager" is true then we don't need approval, if the requester "is manager" check box is false that n...

Why the reson is not working in workspace

Hi,We have wrote BR and client script for when the before time worked field is updated it should show error message on problem form. Its working fine in problem form but when i checking the workspace it is not working.Can you please help on this Why ...

mania by Tera Contributor
  • 610 Views
  • 3 replies
  • 0 helpfuls

Missing cab meeting on CAB Workbench/Calendar

Has anyone seen the following issue? We have one user (they are a part of the board group) for whom the cab meeting on the cab calendar is missing when they visit that screen, but when I impersonate that user, the meeting is still there. If we send t...

adminperson by Tera Contributor
  • 1010 Views
  • 3 replies
  • 0 helpfuls