Have you thought of How the outside maintenance schedule field in change form works Please have a look at the below post to understand how the OMS field works. We have a table called "Maintenance Schedules" https://<instance>.service-now.com/cmn...
Morning! I am looking to generate tasks based on selection of values from a list collector that I have added to a catalog item. I.E.> if multiple values are selected, generate tasks out to those teams Selections == Workday;OKTA;Sailpoint Workday > ...
We are trying to switch over to Flow Designer usage from Workflow Editor. With Workflow Editor, we would create somewhat simple workflows that will Set Values on RITM, created SCTASKs on the RITM, and maybe send notification - these are added into th...
When using this code to link the record ${URI_REF} for an email about question/answer or KB article, it links to the RAW record and not the KB interface the users are familiar with, how can we link it directly into the KB interface?
Hi Team, could you please assist here:If the 'requested for' and 'site owner' variable's values don't match, then display a mandatory upload button with 'xyz' text?here both the variables refers to user table. Thanks
Hi all, I want to know that whether there is any way through which we can show email address of the user in the list collector field on record producer instead of just name. For ex- I want to show Kiel Mubrach (kiel.mubrach@company.com) instead of j...
Hi All,We are creating the custom backup tables to store the data.We are creating the backup tables using script on certain conditions. What we want is to create all the available fields from source table to backup table as it is.e.g We have incident...
Getting 'Scope does not have access to table 'sc_task' while trying to create new task in Flow Designer I have also tried creating cross scope privileges to write from source application to target app in my instance and it still does not work. Any...
Hi Team,To create incident quickly we have certain templates created and shared with the group. When a template is shared to specific group, all members have the option to delete the template. Because of this most of the templates being deleted by mi...
i have requirement i am working for encrypt and decrypt data by using var op = new sn_kmf_ns.KMFCryptoOperation("global.sj_cm","SYMMETRIC_ENCRYPTION") .withOutputType("STRING").withOutputFormat("FORMATTED"); var cipherText=op.doOperation("hi"...
Hi Team,Please help me!!!when we click on try it button on catalog item that URL need to be redirect to portal URL.
I want all the impacted Services of a change record updated automatically every time there is a change in 'Affected CIs' or 'Business Service' so that I can identified the impacted Areas and Notify correct product owners about the exposure to their S...
I have set up the KB with reference to the following link, but I cannot get the Remote Table information when setting up the action in Flow.What are the possible causes?・The Integration Starter Pack is already installed in both environments,・ServiceN...
Hello guys Here's the following. In the portal when viewing a ticket and you cancel it via ticket actions it leaves a comment on the activity stream in the back end. The end goal here is to cancel in the portal and the state only changing after inser...
which role is required for providing the survey feedback for incidents?or how to check which role is required?