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Set Field color based on condition

Can Someone suggest me the way to achieve the followingSHow the field background of summary on Form level + list View to say Orange If some of the condtion matchsumary contains ABCPriority = 1Contact type = Event Field Style is one way but i am not a...

rajesh44853 by Tera Contributor
  • 401 Views
  • 2 replies
  • 0 helpfuls

Resolved! Flow Designer - Duration becomes negative for no reason.

Hi all, I am observing a weird behavior. I have a field on the form called: "Expected Return Date". If the user has not yet returned the item by the expected return date, I have to create a notification. So, I need to wait until the expected return d...

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Resolved! How to create custom intra active filter

Hi Team,I have created a dashboard and reports on the user table and I want to add interactive filters for the name field on the user table but there is no interactive field for the string type field.I need to create a custom interactive filter for t...

lucky24 by Tera Contributor
  • 761 Views
  • 7 replies
  • 1 helpfuls

Connect Problem to Incident Ticket

Hello, i need litle bit help about connecting a Problem to a Incident Ticket ( see Picture bellow ) - when i want to connect it, it show and listed me only "false" option - when i use the loop, lookup via the list i got a new tab with all the problem...

Miralem by Tera Contributor
  • 1583 Views
  • 9 replies
  • 0 helpfuls

Populating Reference fields

Hello, I added a reference field (u_email_address) to the Incident form referencing the sys_user table so I can lookup/pull info from the User table's email address field (email).   I used the below attribute on the email address field on the Inciden...

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eromanek by Tera Contributor
  • 495 Views
  • 4 replies
  • 0 helpfuls

Look up select box returns a null value on form

I have a look up select box the uses the sys_choice table with some pretty basic defaults Value & Label reference qualifier works and returns the values on the sys_choice table.  the sysID matches the record producer.  Then for whatever reason on my ...

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Shawn34 by Tera Contributor
  • 389 Views
  • 3 replies
  • 0 helpfuls

Read only fields on Normal Change when State = Scheduled

I'm looking to try and get the Assignment Group field to be editable at State = Authorise and State = Scheduled. However, this field and most others get made read only as soon as it hits Authorize. I've scoured UI Policies, Business Rules, Client Scr...

Resolved! ServiceNow

Define a function in Script includes which should populate Assignment Group of incident that call that Script include from UI action.On Click of that UI action should give alert on page with Assignment group.