Resolved! How to add variable in the sctask
Hi All, I want to add a variable that need to be visible in the sctask as well. I want the variable "Select the asset" need to visible in the sctask. please help me on the above requirement.
Forum Posts
Element Filter on dashboard
Hi All, I have created a dashboard for Product owners on Software Models which shows data from different tables like entitlements, software installations, software product life cycle etc. On this dashboard i have created element filter to filter th...
Validation script for a variable which should validate if typed value is available in sys_user table
Hello Team, I am trying to validate the variable "requested_for" i.e. when any end user starts typing the user name, if the user is not available there should be a pop-up alert which displays certain message. I have created the script as OnChange as ...
Email send ignored
Hi all, in my PDI even if I added receipent. Email sending and enabling also activated.But still it is in send ignored state. I attached the files.
Set a Select Box value based on a checkbox and another select box option
I am building an RITM, I am trying to write a catalog client script or UI policy that when the user selects Permanent Access AND checks the box for OnBase Capital Market that the type is set to All Capital Market Accounts, and read only or hidden. I ...
Flow designer - The OOB action Create or update record
Could you please help me understand how the 'Create or Update Record' action works in flow designer? I've used it to create or update a list of group members. While it works well for creating records, it doesn't seem to function properly for updates.
Resolved! Knowledge base can read for active user
Hi everyone, How to set knowledgement base can read for all active users? Is this script right? Any help will be appreciated.
Service request create standard change
Can someone provide guidance on how you can auto generate a standard change from a service request. ServiceNow is still fairly new to our organization, so we need some help. Here is the ask: service requests come in to whitelist an IP, the team works...
What is the configuration behind "Actual duration" field calculation on Project task?
How the 'Actual duration' field value get populated after changing the Actual end date. What are the configuration behind this eg. BR, Client script, script include or Flow.Table : tsp1_project_task Please suggest @Anil Lande
Resolved! Certification role assigned to none ITIL user
Any idea how the "certification role" could be assigned to a none ITIL user? SNOW STATES:"The certification role is automatically assigned to all users with the itil role when the Certification Core plugin is activated or when compliance applications...
How can Users with "snc_internal" role can users in watchlist in an Incident?
Hi, There are users with self-service access i.e., "snc_internal" role. They want users in watchlist in an Incident. How can they do this?They are creating an incident from "Employee center". They can comment from the activity area. But how can they ...
Resolved! Change model fields become read only after progressing change
Hi, I have set up a change model with specific states :New, Assess, Scheduled, Closed and cancelled. This works fine however, when the Change assigned to person progresses the change from New to Assess, suddenly the fields become read only across the...
Need to integrate Servicenow with Freshwork tool
Hi All, Need to integrate. ServiceNow with the Freshworks tool, so kindly let us know what are the steps we need to follow and please share the relative document regarding. integration of Freshservice with ServiceNow. Thanks,Sneha K S(ICORE-CIS)Wipro...
Can we encrypt a variable in a catalog item
Can we encrypt a variable in a catalog item
Filtering options on All Templates
I have a question about the All Templates Filtering on Incidents. Is it possible to search for multiple words on separate templates? Or configure ServiceNow to do this? For example, typing one word will search all the template for that one word. If...