Hello,I am currently facing an issue with the validation of a Catalog Client Script in the Automated Test Framework (ATF) for a catalog item. I have a catalog script that checks if an attachment is added, but when I add a step to "Add Attachments to ...
Hi All, I have created a workspace in a scoped application. In analytics center when i click on create new dashboard, it is showing "The page you are looking for could not be found". This is in Tokyo version.But when I created a workspace in PDI, I'...
I have 3 fields in field map : userid, employeeid and off-board dateuserid and employeeid are coalesceHow can i use status_message = 'user id and employee id are empty' in case both fields are emptyThanks for answering
Hi Experts, Kindly guide me with your expertise. i'm trying to add a validation to mutli row variable set , validation should run before submitting the Row. i've used the alternate provided by service now KB0783579. But it's still not working, on g_...
Hi Allwe have one ui action called View HTML on u_email_client table now this ui action button should be visible only when u_company_config_intg_ table u_html_email_content checked (true) for those companies only this ui action should be available...
Team , While raising incident if i select CI belongs to service offering class that should be also auto populate in Affected service offering in related list note : service offering is one of Table
How to create card type variable in record producer as per attached image.
I have written below script include which is used to parse the values as drop downs on the front end form. The issue is I want to get the elements present in envValuesMap and roleValuesMap array to appear in alphabetical order on the front end form. ...
Hi all i am new in transform map script i need real time cases with solution so i can understand well transform map scripting is to confusing and not more resorces are available Please help me to make my self better in this thanks
From within an incident we can create enhancements and defects. I'm now looking for documentation on how those items are tied together. Currently, when I create an enhancement, the incident stays in the state of In Progress and I don't see where it i...
Hi everyone, I had a requirement where I need to exclude users from one specific directory group from receiving notifications from sam subscription table . I need to add this in workflow. I need to create a script and add it in a if condition in a w...
Hi, I have to create a new card in a problem form.And here is no any problem with that, but I have to add a new field to this card with name "Root Cause"and that field should look like this one for example:If the first line will be completed it shoul...
HiI am trying to use inbound email in flow designer to update an existing RITM ref number.The ref number is in the email body and will show like this on the inbound emailVersion Visit Email Address: RITM1234567@new,employee.comThe ref number will be...
Hello I am receiving the attached error message on our catalog items which use the drag and drop function on our mobile app. There is no error on the Service Portal, it is specific to mobile app only. We have a variable on the catalog items which us...
I have a requirement that will need to use the Planned and Actual start/end dates for when a Change Request is performed. I have found the "Planned start date" and "Planned end date" fields on the [change_request] table but I am unable to find field...
