Resolved! How to Populate the Request for catalog item variable value in the order confirmation Requested for
Hello all,I want to populate variable values from the portal to order the confirmation popup Requested for
Forum Posts
OnSubmit client script to exclude count of some device type
Hi All, If Device Type is 'Standard Virtual Desktop' OR 'Virtual Desktop' OR 'Enhanced Virtual Desktop' then the script should not count/ exclude that item from the count. Please suggest, how can it be done.Below is the OnSubmit Client Script: functi...
Resolved! Need help in finding Table API (Incident Table) logs made by other applications to ServiceNow
Hi Team, We have some integration with other third-party applications and they are using Incident Table API call to create & update Incident in ServiceNow. There are some issues observed like instead of updating existing Incident state, new Incidents...
How to trigger the 'Leave Page' 'Changes will be lost' message on new Widget
Hello,I have a tricky question - I have a requirement to show the "Leave Page" message, when the user tries to click from updated custom widget without saving, via breadcrumbs or the back button. We know it's possible because it works on the standard...
How to exclude Special characters " / \ [ ] : ; | = , + * ? < >
Hi I have a single line text variable and in that I want to exclude " / \ [ ] : ; | = , + * ? < > all this special character.Could you please help me with it?What should be the RegEx for it? Thank you!
Resolved! need to make a check box true for a particular view
Hi All,I need to make a check box "u_html" to true on "u_email_client" table always for a particular view "BPO_HRqueryHTML" How this can be achieved?
Resolved! How to add checkbox to the related list for incidents under an interaction
How do I add a check box to the related list for incidents under an interaction in Agent Workspace? I need technicians to be able to delete all incidents that don't belong this IMS
UI Action Showing Invalid Insert
We have a custom table created in scoped application and we have to create UI Action in Global scope. We have enabled Allow UI actions and can read access on the table. When we try to insert new UI Action on a custom table in a Global scope, we are ...
want to remove delete ui action for all tables in servicenow
I want to remove delete ui action from all tables in ServiceNow. Only admin have access to delete records.Do i need to update ui action/ACL for every single table or can i have any property to update so that it will remove it from all tables at onc...
Change text if no results found
I have a very simple check record form that our HR team uses.It has the following1. Position ID to Check - text. They can enter what they want2. Available asset - Reference to the ALM table. We look at the Position ID, and it returns what device is...
Resolved! Service Portal update
I have a need to update the Service Portal page with a dingle change. Our users can drill down on the SP to see information on their tickets. We need to change the Priority to Urgency. Any assistance would be appreciated.
How to put a restriction for planned start date and current date have 2 business days as lead time
Hi,I need a help for one of my requirement where I need to check if selected planned start date is 2 business days as lead time from current date and if its less than 2 business days then need to make a field mandatory in a form for justification.Can...
Survey notification trigger condition
I have below the survey requirement for Incident resolution. 1 survey to users every 14 days. If it has been more than 14 days since a survey has been sent, send another on the most recently closed INC. How can I achieve the above trigger condition?
Unable to see toggle template on change form.
When we open incident form and click on more options there is an options called "toggle template" to access templates. But the same option is not showing on change form. Please help on how to resolve the issue?
I want to update 8238 records Active=True is it possible in servicenow
Hi,I want to update 8238 records Active=True is it possible in servicenow.
