How to make attachment mandatory
Hello ServiceNow Family,Good day! How to make attachment mandatory for a specific choice(Choice 2) in a catalog item.But for other choices this should not be a mandatory.Please help... Thanks,Rajesh
Forum Posts
How can I disable email notifications for a whole group?
I created a group of VIP's we do not want to receive any email notifications. I can create a condition per table in Notification Filter > Unsubscribe but when I try to create one globally I don't have an option to select the group. Is there another w...
Add external dashboard to ServiceNow
Hi, I've been asked to explore the option of adding an external systems (LogicMonitor) dashboard to ServiceNow, I have the URL for the external dashboard and thought it would be as easy as creating a new dashboard, and adding and new iFrame content b...
Resolved! On-Call rotation report does not reflect shift coverage changes
Hi all,This concerns an issue I found in reporting on on-call schedules. I have created a regular report [A] in the standard report builder application (Reports > Create New), on the v_rotation table. Filtered on a certain group and start time of the...
deleting attachment script from ui action not working
Hi Alltried below script in ui action to delete sys_attachment records but not working i am getting alert correctly. var sysidvalue =g_form.getUniqueValue();alert("sysidvalueis"+sysidvalue); //getting alert var attachmentGR = new GlideRecord('sys_a...
Only published knowledge article should be visible in slush bucket in knowledge tab in related list.
Only published knowledge article should be visible in slush bucket in knowledge tab in related list in incident form. Currently knowledge articles in every state is visible there.
Edit button is not visible in 'attached knowledge' tab in related list of incident form.
There is a attached knowledge tab in the related list of incident form. It does not have edit button.when we tried configuring the LIST control the button is greyed out and active true, kindly suggest what could be the possible reason.
Resolved! Configure Reclassification System properties - CMDB Micro certification
Hi, Please help me out, how to solve this part of cmdb certification as i need to create reclassification tasks first for upgrade, downgrade & switch. Please find the attach and guide me. Thanks in advance!!!
Tool tip
Hi Team, Can someone please help on the below query. Need to add a tool tip “Extend Snapshot of VM Server requests that have not yet been removed. Snapshots are extended to the maximum allowed retention (72 hours).” I have written a script include to...
Integration for Incident & Service Request via ESB (Ebonding) - build ServiceNow Interfaces
I want to implement an integration between two serviceNow instances for Incident Management & Service Request Management. But the requirement is to use a middleware called ESB load balancer will be the interim instance in between the two ServiceNow i...
Jira spoke - upload attachment from Jira to Service now
Hello developers, Followed an article to copy attachment from jira to servicenow Jira spoke - upload attachment from Jira to Service nowStuck on the B-3 REST Step. (unable to select table inside the response handling. The field is read only).Please f...
Why user is getting formatting issue while importing the knowledge articles
Hi Team,As I am working on the Knowledge Management, I have came across a situation where user is trying to import the knowledge article and he is getting the formatting issue,I check all the image type they are only one of 'PNG' or 'jpeg' and doc is...
add Image as a hint
Hi, I wanted to add an image as a hint for Priority field into "problem" table:(Hint field is a string type)that's where we are:how it look right now: And I just started to working with the script for that but it's not working... javascript: v...
Business rule gets reverted back
Hi,I am trying to create an after business rule for closing a ticket.but the business rule keeps getting reverted back to "before". this happens not only when choosing after business rule but also Async, display business rules.does this happen due t...
Inserting images into an HTML field attaches the images to the current record table
Hi All,Inserting images into an HTML field attaches the images to the current record table,how to restrict this behaviorRegards,Jobin
