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Resolved! Customizing the request table

I am starting my journey with the request table.  So far, I have built out a catalog item/record producer for the end users to use.  When submitting the request via catalog it creates a record but when I view the record it has none of the new fields ...

jaubert by Tera Guru
  • 1794 Views
  • 5 replies
  • 0 helpfuls

ServiceNow Workato Integration account

I need to create an Workato account for ServiceNow Integrations and I want to restrict access.What permissions/role does this account require? 

John H1 by Tera Guru
  • 925 Views
  • 1 replies
  • 0 helpfuls

Flow designer

My requirement is once a catalog task is closed complete, then other two task will be created by default. And next task will be created based on the conditions. But here in create catalog task if I don't check wait checkbox then ritm is not closing a...

User_267 by Tera Contributor
  • 334 Views
  • 1 replies
  • 0 helpfuls

Set records inactive when end date is reaches

Hi everyone,I have a requirement that I need to inactive records based on end date.When end date is reached then I have to inactive the record itself.Could you please help me on this requirement.

msc by Tera Contributor
  • 549 Views
  • 5 replies
  • 1 helpfuls

Add "last 4 Quarters" to Report filter options

Hi All,I need to add the last 4 quarters filter in few reports. In filter option, I could see for the past 2 quarters.Please guide, how can we add it for last 4 quarters.

Renu9 by Tera Contributor
  • 510 Views
  • 3 replies
  • 0 helpfuls

Access to report denied based on report_view ACL

Hi All,We have one report on incident table which show average age of incident. Report is single score and its created on duration type field. It was working fine but suddenly I am getting this error. I have all required roles mentioned in report_vie...

Community Alums by Community Alums  
  • 1302 Views
  • 2 replies
  • 0 helpfuls

Not close the RITM until Manual task(s) are closed

All, I have multiple catalog items where users create manual task(s) in addition to the task(s) that are generated by the workflow. However, when the user closes the workflow generated tasks before the manual tasks, the RITM closes and the XML shows ...

How to get a value from related list field

How to get a field from below highlighted field. I tried to use current.test_value but i'm getting undefined. moreover I cannot able to see the field in filter conditions. Please find below snap. Could anyone please help me. @Ankur Bawiskar @Saurav @...

Venkat141_0-1702470546408.png Venkat141_0-1702471071186.png
Venkat141 by Tera Contributor
  • 411 Views
  • 5 replies
  • 0 helpfuls