Hello,Can anyone tell me how I would go about creating a UI Action on the incident form called "Add link"This will open a pop up which has the following fields,"comment" (free text)"URL" (string)"URL Title" (String)"Note type" (choice: Comment or wor...
I have a Catalog Data Lookup Definitions on my custom table. I simply want the end user to select a name and for the Catalog Data Lookup Definition to auto populate the division. I more focused on these two records. I recently modified them. The nam...
Hi all, I'm trying to create a custom role base ACL on existing tables such as 'incident'. I want to know which is the best practice creating new one or edit existing one? And are there any preferred ACL rules based on role? Thnaks,
Hi All,I have created a UI action on the Alert form, where it is working as expected. When I click it, it redirects to the page I need. However, when I open the same alert in the workspace, the button does not redirect to the URL and no action is bee...
Hi Team, I am facing an issue to move the standard change templates from DEV instance to TEST. Can you please suggest the best practice to do so? The standard change templates are not captured in an update set. I tried moving the respective templates...
Has anyone seen the following issue? We have one user (they are a part of the board group) for whom the cab meeting on the cab calendar is missing when they visit that screen, but when I impersonate that user, the meeting is still there. If we send t...
Hi All, As per the requirement, I need to capture the "Operational Status" change information in Business Service table string field.I am able to get the answer in script include, but when I try to take that response in Client script it is not worki...
Hello,As I am working on the change management form I can see there is a check box field named 'Outside maintenance schedule'.Can anyone help me to understand the use of that checkbox, i guess it is related to the schedule of the change but not able ...
Create a report for 1. Highest Number of Cis per Change 2. Average Number of Cis per Change
Hello,Recently I have started working on Change management, and there is a check box field 'Production system'.I wanted to know what is the use of that field in a change request, is it related to its flow/workflow or what? please help me with this. T...
I need to download the data which is stored in an array to Excel or CSV file through script. Can you please help me with the requirement. I have some custom 10 records data stored in array. When we click on button or link, So I need to download thos...
Hi all,I want to remove "Create Incident" from knowledge article.Where can I do this configration?
In import log error message , is it possible to display the row number of the excel where value is invalid along with the error ? I am using Use source script to throw an error if the value is invalid as below, Can we bring the row number also where...
Hi, I'm not sure I'm posting this in the correct forum since I felt it could go in a number of places. My scenario is: I have a Date variable (u_term_date) that gets filled in on the first task of my workflow, after my RITM has been created, it's for...
How to show the reference field in popup of UI action
