I have a report that is getting the count of incidents resolved in a month and breaking them down in groups of date ranges. For example, Same Day, 2-5 days, 5-7 days, 1-2 weeks, etc. This is an old report that used the Business duration field for tra...
Hi Guys, Need help on Multi-row Variable Set. I only have one column (single text), but I need to make sure that user doesn't enter the same value over and over. I am doing it on a Catalog Client script. Please assist. Thank you in advance. Regar...
Hi Team, We have couple of custom Integrations which are based on REST API.What we want to implement like we should have something in system which will enable us to simply disable the Integrations.exampleCreate a system property per Interface to enab...
Hi all,I'm trying to write a query that I thought should be relatively simple but is proving challenging. I would like to write a query that filters entries in the cmn_schedule_span based on the start_date_time field (e.g. show all entries where star...
Hi ServiceNow Community Developers, In flow designer I have the Error Handler button turned on and I have actions under it to run if flow errors out. The problem I am running into though is that when a flow action runs into an error it keeps going an...
When we click on Flow Context UI action I am getting 'Flow reports not available. Check system property com.snc.process_flow.reporting.levelOpen Context Record' error even I am as admin. For non admin user getting below error 'Security restricted whe...
Hi Friends,I am trying to show/hide choice of request item type based on the choice selected for the another field Example:-In a requested item i had a field in a variable set which is choice type field and in that there are two options, if i select ...
Hi All,Can we display a message above the catalog variable similar to form's annotation info box Red/Blue(Eg: Annotation message above the planned start date in schedule section of change request )
Hi - I am new to ServiceNow and just learning the ropes.Wanted to understand if Change & Release management is used just for changes/releases for the various ServiceNow modules/applications or is it used for other applications in the company as well?...
Hi guys,Currently our flow for handling leavers are that a seperate system triggers a notification to our ServiceNow instance.This creates a ticket which automatically sends e-mails to external phone company, and to the user with general information ...
Hello, We currently have a customer satisfaction survey set up for incidents. I have an objective to get a task to generate when a negative survey result has been received so that the manager of the assignment group the incident was assigned to can f...
Hi, I would like to know which tables a workflow contains. Can someone tell me how I can see which tables are associated with a specific workflow? Thanks
Hello community! First time crying for help!I am working on a service catalog item.I am trying to use a script include and catalog client script (posted below, adapted from one I found here) and it's not working.My use case is, the end user selects a...
Hi All, do we know how related list opens form specific to the column when we click on any of the value. For example , Approver list on Change form, when we click on Requested in the State column it opens sysapproval_approvers form. Similarly when we...
How to convert this: 20220831T000000Z into a date time