Hi Everyone, As an implementer, we implemented a change for Normal or Emergency. And we've got a requirement to select a check box (check or uncheck) based on day-time activity. If it is 1 to 6 AM, the check box should be unchecked, and the reset of ...
Hi, Is it possible to hide the "Manage Attachments" link and the attachments based on users/ groups on the incident form. Regards, Hemanth
I have created system property to include about 5 countries sys_ids(India, Africa, Japan, China, Sri Lanka), would like to call this system property sys_id's in the client script, 'Country' variable is a reference field to country table. If one of th...
My requirement is to bulk import records into a custom table. The table does not have all the fields created which the client requires so we created a record producer pointing to the custom table, and we did not map the fields of record producer to a...
Hi All, We have a group that requires watch list users to be able to add comments on requested items. Since the users on the watch list is copied on email notifications, is there a way to allow them to reply to those email notifications and update t...
Hi Everyone, I have an issue in record producer that in record producer creating duplicate records in servicenow.I was used class less script include to insert record in servicenow to map the producer variables to back record values.May i know the is...
Hello everyone, I have a requirement I have a field "category" when form loads initially its value is "none" .so I am trying this scenario when category value changes to other ". I want to hide Description and short description fields. I have written...
I have inactive sc_request, sc_req_item, sc_task items with "active" flow in sc_req_item.When I performed data fix on sc_task or sc_req_item, the flow triggers to the next step and made the record active again.How could I find all flows on inactive r...
I have a report that is getting the count of incidents resolved in a month and breaking them down in groups of date ranges. For example, Same Day, 2-5 days, 5-7 days, 1-2 weeks, etc. This is an old report that used the Business duration field for tra...
Hi Guys, Need help on Multi-row Variable Set. I only have one column (single text), but I need to make sure that user doesn't enter the same value over and over. I am doing it on a Catalog Client script. Please assist. Thank you in advance. Regar...
Hi Team, We have couple of custom Integrations which are based on REST API.What we want to implement like we should have something in system which will enable us to simply disable the Integrations.exampleCreate a system property per Interface to enab...
Hi all,I'm trying to write a query that I thought should be relatively simple but is proving challenging. I would like to write a query that filters entries in the cmn_schedule_span based on the start_date_time field (e.g. show all entries where star...
Hi ServiceNow Community Developers, In flow designer I have the Error Handler button turned on and I have actions under it to run if flow errors out. The problem I am running into though is that when a flow action runs into an error it keeps going an...
When we click on Flow Context UI action I am getting 'Flow reports not available. Check system property com.snc.process_flow.reporting.levelOpen Context Record' error even I am as admin. For non admin user getting below error 'Security restricted whe...
Hi Friends,I am trying to show/hide choice of request item type based on the choice selected for the another field Example:-In a requested item i had a field in a variable set which is choice type field and in that there are two options, if i select ...