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making uniqe

Please see these reference fields (attached). There shouldn't be showing duplicates like this. Only expectations is with Cost Center e.g.Business Apps (NA)DE01010002-Cost center numberBusiness Apps (NA)UK01010002-cost center number Cost center name i...

pramn by Kilo Sage
  • 469 Views
  • 3 replies
  • 0 helpfuls

Inbound email

how can we add a attachment in inbound email action. 

User_267 by Tera Contributor
  • 188 Views
  • 2 replies
  • 0 helpfuls

Business rule help - Stop insert on conditon

Hi all, we have a custom table which is pulling in asset information, however we dont want IPhone records to create. I've tried the below business rule but having no joy, anyone know where I'm going wrong?  (function executeRule(current, previous /*n...

Andrew18 by Giga Expert
  • 565 Views
  • 5 replies
  • 2 helpfuls

Resolved! Incident ebonding is failing with Incident

Hello Community, We have Integrated two Snow instances,when a parent incident is resolved in one instance it will trigger an outbound to another instance. The other instance will resolve the child incidents too as parent is resolved and it should the...

How to categorise a Chat Interaction

Hello,  We have a business case, where we have a Service Offering with multiple different types of Support Areas, Topics and SubTopics. For example Support Area: AquariumTopic: Existing Tank SubTopic: Repair Pump Without capturing this information in...

juisel by Tera Contributor
  • 949 Views
  • 2 replies
  • 0 helpfuls