Copy a table from one instance to another
I need to copy a table from the DEV instance to Test instance
Forum Posts
Is their a way to pass custom param via SAML request from ServiceNow to IDP?
We are facing a challenge in passing a custom param via SAML request to IDP, we tried using portal widgets and editing few script includes, but they don't seem to work, would be great to know if anyone have previously implemented this ?
Automatically create (or import) many Change tasks
Hi Community, we need to create Normal Change Requests with many Change Tasks (over a hundred). What is the best way to do this? Is there some template functionality or similar? Or can we prepare in an excel sheet and import them? thanks & best regar...
Resolved! Automate Post on TASK
Is there a way to select tasks assigned to me and post a question to the requestor?
Trigger ATF Test from Script
How to trigger/run ATF test from server-side scripts like Business Rule or Script actions etc.
SLA should create based on the assignment group's time zone
Dear Team, I am trying to create SLA based on assignment group's timezone, I have done following, 1. Created a choice 'The assignment timezone 'under 'Timezone Source' field. PFA, 2. Added 22 and 23 line in the 'SLATimezone' script include : ...
Customized Setup Out Of Office with Microsoft Exchange online Spoke is not working
Hi Team,We connected MS Exchange Online Spoke for Setting Out Of office. We customized as per the business requirement by taking copy of OOB topic.Out of the box topic is working fine. But the topic which we customized isn't working. Error: "Received...
How can I only show choices marked true?
To start this post off I do realize I should made both tables parent table the Task table, but I was a ServiceNow rookie and now I'm trying to make up for my past decisions. Here is the issue I am facing. I created custom fields for a Assignment Gro...
notifications
Hi , can anyone suggest how can we, Based on the attached file, update the notifications for the incidents and change processes in HTML format.
Business Rule to copy Incident description to SIR when "Create Security Incident" button is clicked
Hello everyone,How do I script in Business rule to achieve below requirement.When "Create Security Incident" button (existing UI Action) is clicked within an Incident record, the Description field contents for the Incident should be copied to the De...
CAB Workbench: Same Agenda Items in Multiple CABs
Hello All, Requirement - Have two different advisory boards to discuss different aspects of same change requests. for eg- CAB1 & CAB2 So question - Is it possible to configure in such a way that same change request (agenda item) should get approve/...
How to check list of scripts in which script include is used
Hi All,I'm having a script include which is used in many places . I want to make few changes in script include. So, I want to know the list of places in which this script include is used, so it cant be affected. Please let me know how it can be check...
How to remove default Service Operations Workspace view in Utah
Hi All, Post we upgraded to Utah version, by default for most of them Service Operations Workspace view is showing up as soon as they login, if they try to search any Incident / Change / Problem / Knowledge. Users do not want this and need normal vie...
UI Action to Convert RITM to INC "Randomly" Fails to Cancel RITM
We created a button (UI Action) on the RITM form to quickly convert a request to an INC When we click the button, the stage is set to "Request Cancelled", the State is set to "Closed Incomplete" and the flow is cancelled.This example closed/cancelled...
Multi-Select - Table Values not populating
Hi, I have an issue with a field type for Multi-select field type.My table has a total of 48 values. I have two field types that point to the same table. However, only 16 values populate as variable selection on my Multi-select field and on my refere...
