Access to ServiceNow
Hello experts, Is it possible to configure a user so that they can access servicenow without a password? Thank you for support
Forum Posts
How to change OOB worknote display format.
Hello All,We have a requirement that whenever case Date Fixed field is updated by the system, I should see the following system activity logged:1] When case is updated to Resolved or updated from Resolved to an active state(i.e., New, Open, Assigned...
Resolved! Contextual Search: Show only catalog items based on a query & articles from a specific know. base
Hi, I would like to use contextual search as follows in a record producer:Show only catalog items with a specific query (all catalog items where 'Meta' starts with dwp)Show only knowledge articles from a specific knowledge baseHow can I achieve this?
Change label of column in database view
Hello all,We have one requirement where we need to change column label for database view We have created 'Date Fix' field on the case table .Above field is visible on database view(u_user_cases), but in the database view we want label as 'Date-Fix'.I...
Why Approver Comments are copying twice in the form in ESC portal?
Hi All,Actually we have one custom form Time Sheet in ESC portal , on that if Approver add comments , it copying twice, but we need only once Please help me to solve this ThanksDeepika
Resolved! CAB Workbench CAB Defination not creating more than 13 meetings
Hi, I have created a CAB definition and a schedule entry to create recurring CAB Meetings, I have scheduled the meets to occur every week on Tuesday at 9;30AM, and I have set the repeat unitl field to 1 year, but the system created the meeting for ju...
Making catalog task variable readOnly
Hello friends, There are 3 editable variables on catalog task form. 1. checkbox2. Emp ID3. Temp ID If the check box is selected then the Emp ID should be read only.I cannot fetch the checkBox variable in UI policy condition.Even the checkBox variabl...
Resolved! difference between reconciliation definition and data source precedence
difference between reconciliation definition and data source precedence servicenow
What Are The Type Of Password In Servicenow
What Are The Type Of Password In Servicenow?
Resolved! Knowledge base notification
I would like to receive notifications as follows: The notifications that must be sent are only:Approval request to Database Knowledge Manager When you approve the Knowledge Contributor who created the article When the Knowledge Contributor who create...
Resolved! Unable to get Sequential catalog task state in workflow
Hi,Could you please help me to get state of the latest created sequential task in workflow.Requirement is when the first task get close incomplete then second task will get created and when I close complete 2nd then 3rd task will get created and if ...
Resolved! How to update fields and hide options in Create New Template when selected from within change module
Hi All, My Requirement is that when user is in Create New Change and clicks on Toggle template bar and selects New Template, i should remove a couple of existing options and also under field "choose field" only selected options should be visible. Thi...
Servicenow to salesforce integration
Hi, I am trying to integrate ServiceNow with salesforce using REST API. I have configured everything connected app, OAuth profile, Entity scope, REST Message but i am unable to get token getting below error.Please look into it and suggest ASAP. Thank...
Resolved! how can i define which form view to use when the ritm or sctask from the workflow ?
how can i define which form view to use when the ritm or sctask from the workflow ? i have define some extra icons on the form view.
Resolved! manager approval with evp condition
Have created a field "evp" as reference type in sys choice and added 2 options yes/no. So, the requirement is, when user's manager has evp field is yes then ask for approval if not check for managers manager has evp field set to yes. i have written t...
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