Forum Posts
Resolved! Autopopulate number using options
So there are 2 fields in a catalogue item- one is Name and other is code.Name is select box type. So it has multiple options like Ai, Dm, dj, gu, ji, kl, nv.So when someone selects ai or DM or DJ then it needs to populate 78 number in Code field.And ...
How to exclude a custom button to be displayed only for a "Workspace List" but the table is common.
Hi All, I have two workspace lists created with different names "A" and "B" but both are linked to catalog task table. I have a custom button "Access to Portal" and it must be visible only on the "B" workspace lists and not on "A". Custom button i...
Aut flush / cleanup table
Hi guys Are there any recommendation on the number of seconds that you can set on the "Auto Flush" especially for the sys_log tabel? Right now its 90 days - don't even know if that it OOTB. Thanks in advanceSøren
Add Cancel Change button to Change Requests
Currently, only members of our Change Management Group can see and use this cancel change button. I am looking to make this button/feature available for members of the assignment group that the change falls into. This button should only be viewable i...
Resolved! Database view for task_sla, sc_task and incident tables
Hello everybody, I want to create a database view where to see data from the following tables: task_sla, sc_task and incident - as I need to be able to see all task_sla associated with Incidents and Catalog tasks on the same view, together with the ...
Resolved! Reference qualifier condition
Hi Guys I have a form Where it has three fields: Requester (sys_user)Requested For (sys_user)Return Machine (cmdb_ci_computer) When I select the return machine, it retrieves from the requester field (myself) instead of Requested ForHow do I retrieve ...
Attachment uploaded in a task should be available in the next 2 tasks in a catalog item.
Hi @Ankur Bawiskar , we have a catalog item workflow in which we have 3 catalog tasks which are one after the other in the flow. So, we have a requirement that any attachment uploaded in task 1 should be available in task 2 and 3 as well. For example...
Display an Error message on clicking the button.
Hi, I have a requirement, in APM record there is section called relations and there is button named edit relationships...if I click the button it redirects to different page to edit relations...now for records which are in retired or transferred stat...
How to populate catalog item name in variable set f
How to populate catalog item name in variable of variable set
How to ensure all text shows in the container and is not cut off
Hi, I am having a category with nearly 10 catalog items.Few of which are with long names and they are not displaying completely in the container boxesHow to update the text size on catalog widget when in container mode(not in list view) or how to mak...
Resolved! show asset details according requested for (reference qualifier)
Hi Team, I have two variable requested for(reference filed referring to sys_user ) and asset (reference filed referring to sys_user).My requirement is when I click on reference field it should only show those asset which is assignee to requested fo...
Resolved! How to display popup message when variable attachment is not selected
Hi All,I have created a variable named Attachment1 and the type as Attachment in record producer. I made it mandatory.When someone submits the request via record producer, it has to display a message "Please fill the attachment along with screenshot ...
not getting Type option of Number or Integer
Folks , Was Preparing Catalog item, I am not getting Type option of Number or Integerif it is not present the TYPE , what could be the option .
Resolved! Approval needs to be trigger to hr partner who is existing in the users table
Hello, I have a requirement that is in the catalog item workflow approval will trigger to hr parter(customized field) in the users table.can any one help me how to achieve this. Thanks in advance.
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