I need to send email of a report as a password protected zipped attachment in XLS format. I know that file can be zipped in ServiceNow but I don't think password is allowed OOB . Please let me know if there is a way to implement it. Let me know if a...
I'm trying to use VTB to track Tasks that fall under a certain category (report request related tasks) and the status that they are in. So as to not lose track of the rest of my tasks, I'm looking for a way to identify Tasks that are, and those that ...
I have a List Collector that is populated with Question Choices and there are only 5 values in the list.How can I re-size the List Collector box to use less real-estate (Height)?
We would like to be able to trigger off an additional comment made on a RITM, but the field is not available as a stop condition. Any suggestions?
Hi All, I want to know if it is possible to use the OOTB PIR from the MIM Workbench if we have already configured an ITSM Workspace to created, mitigate and resolve incidents? We currently have an API that launches our postmortems into another databa...
There is a OOB UI action on problem table Edits , which is used in outage related list problem. now once click that edit UI action its redirect to a slush bucket. Now I have created a similar UI action with same condition but its not redircet to ...
Hello. I am trying to schedule a report to be sent every Monday-Wednesday-Friday. I have pawed through numerous posts, and come up with same answer each time , BUT my report gets sent no matter what day it is. If anyone has any ideas, I'd really app...
I want to search an incident with a word that exists in either knowledge check or description. Is it Possible to do.?
Hi Team, I have an RITM which has two SCtask. The first SCTask is not picking up the configuration item from it's parent RITM. However if I close the first SCtask, the second SCtask is picking up the configuration item from it's parent. Can anyone pl...
Hi All,in u_company_config_intg table if the below condition is satisfied then only the u_html_message field should be visible in u_email_client table how this can be achieved? any simple way?conditionvar cmpcon = new GlideRecord('u_company_config_in...
Hello, We are doing an integration of an external platform with Service now. Attachments will be sent from external platform to service now and it should be added to the Requested Item table. Following is the code, this is how adding the attachment...
can i use catalog task request to draw consumable from the stock room instead of using walkup?
How to send a fax using flow designer in servicenow.
Hi All users are not able to view the reports even though reports are shared across the group and users also have an itil role
Flowlogic [2] (Set Flow Variables: ) references catalog variables that don’t exist or are inactive:[ fd_data._1__get_catalog_variables.fnd_os] From Get Catalog We are trying to save with our available catelog variables, but instance is throwing error...
