As an admin, I can personalize the list but ITIL users are unable to personalize the list. (after selecting the field, it doesn't show up in the list, as a result "Reset to column defaults" button is not also active)
Dear all,I am trying to create a reference variable and which is referring to directory_user table but unfortunetly it is not visible for the selection. Please see the below screenshot for the same.Does any one know if we have some limitations for re...
I have a field 'Users' which is a list type field, I added a validation (OnChange client script) for that field to check if email address belongs to particular domain, if it does, then it should be added in the users list, if its not then it should c...
We have a need to add a pop-up dialog box (information only) when a user checks a checkbox.
hello Guys, i want to add attachment in catalog item by default, before user submit the request he should download the attachment and order. note: the attachment should not contain link ( should not redirect to any url, once it's click it should down...
Hello Everyone, Hope you all are doing well. I was doing some research and trying to learn bit about ServiceNow and came across the below interesting scenario. In Agent Workspace, If I open a incident and click on Compose Email --> Click on Attachme...
For a catalog variable -comments , the user can enter maximum characters up to 1000, how to set this in variable attribute?
On a form in the service portal , I would like to block the "submit" button if the User selects the "Using Politemail" checkbox, See screenshotYour help will be much appreciated.
I would like to hide some catalog items from the service portal, but still have them available if an Order Guide is used. Is this possible?
We have one requirement,Our instance configure for SSO login, but sometimes some user failed to login in using SSO.so we want to redirect to normal servicenow login page.Is there any script or any script include present for this.So that we can add a ...
Hi,Help me out on how we can configure the Stages of Change Request PFA.
I created a flow to trigger when an Inbound email comes with a specific subject and further used to upload data from the attachment. The problem is the mail is auto forwarded to instance from a mailbox and there are 2 emails within duration of 5 minu...
Team , We know Group and user doesn't capture in update sets ...what if we the choose option to Force capture in Update set. I mean... i am bit confused , Is that group will capture in Update set in this case ?
Hi, I have a requirement to show New button only to specific groups in the catalog task.How to achieve that? Thanks,Samiksha
How do I Increase the number of catalog items displayed by default on the portal? The current default is 15 items.I want to increase to 20.