How to disable an UI action through Client Script?
I have tried disabling the UI action in a onChange client script through the below code:g_form.setDisabled('request_approval', true); but this is not working,can anyone suggest any alternatives?
Forum Posts
Can someone help me with GRC questions?
I'm preparing for exam and some of below questions are confusing so if you guys give me correct answer that would be great Who can send the Policy back to draft or forward it by requesting approval? (Select three)ApproversOwning GroupOwnerReviewers ...
Resolved! How to insert MRV in open ticket with script
Hi everyone!I need help with a question, how to add MRV to an existing ticket? I need it to stay in this format But when I try to insert it it stays in this formatI'm using background script to build the solution because I need to run code for this
Resolved! Use bearer token for REST Message authentication
Hi. I'm building a REST Message application to get data from a third-party API. However I'm stuck at the authentication setting. To get the data I need, I need to use a bearer token, but this token only lasts for one hour. So I need to get the token ...
Resolved! When do we use next(), hasNext() and _next()
Hi All, I have 10 records only on whole table , now I want to update records So When do we use next(), hasNext() and _next()
define view for reports
Hi,I have one requirement on reports,in reports I am using the score, to display the count of records, but when i click on the score it shows us a list view of that table for which we have created a report. so i want to configure a list view for that...
Resolved! Report on SCTASK associated to Catalog Item
I have been asked to create a report showing the groups handling SCTASKs associated with Catalog Items. Is there a way to report on Catalog Item usage based on associated SCTASKs?
Application Services are not visible to itil users
Hi Everyone, A normal itil users unable to see application service records on cmdb_ci_service table. Thanks, Preethi
Resolved! Order Confirmation popup on cart v2 -how to edit
This pertains to the two step checkout process in service portal which popups an Order Confirmation. We want to hide the Requested For field but still include the Deliver & Special instructions. i've been spending a fair time looking at other commun...
Resolved! Business Stakeholder view all tickets
Can a Business Stakeholder see all tickets or are they restricted to tickets in their department?
how to convert incident to service request using agent workspace
Hi All, I have a requirement to convert incident to service request using ui action through agent workspace, also it should copy few fields from incident to service request like - sd, des, business service.I am using below code and ui action availabl...
SMTP relay server
Can i use SMTP relay server (AWS) instead of POP in servicenow?If yes, is there any customization in servicenow?
Copying the Attachments from REQ to RITM to SC Task
Hi All,I have a requirement to copy the attachments as below 1. IF attachment added to Req then it should copy to RITM and SC TASK2. If attachment added to RITM then it should copy to SC TASK To achieve this I have created a insert BR on sys_attachme...
Resolved! Only Knowledge articles appear in form Service Portal Homepage search widget
Can anybody tell me why if I type anything other then the exact item name or just key words in the description or meta tags no catalog items appear in the results? For example I have a catalog item named MS Project. If I type MS Project, MS, Microsof...