Print the Incidents which are related to CI
Hi All, How to show Incident number which are related to CI Through script. Please suggest, Thanks,Varma
Forum Posts
Resolved! How to process received ignored emails
Hello all, The issue we are facing is some of the approval response emails we are getting are being truncated and they are being set to the state received ignored. We have identified the reason for truncation it is because of the images that are pres...
User should not be able to remove approvals
ITIL User should not be able to remove the approvals from slush bucket via edit button in the related list of a Record. How we can control this ?
Resolved! Login page language is Spanish even though system default is English
Hello There,We have enabled multiple languages in our instance, and the default language is set to English in System Localization properties, but the issue is the login page is always being displayed in Spanish, we are clueless. Can some body please ...
Transaction logs
Hi All, Whenever system administrator changes the Enable or Disable the Elevate role as shows below image. I wanted to know, how to find this operation in Transaction logs. And I can be able to see the transaction logs which are created today with c...
Limit of number of items in Cart API through scripting
Hi All, I have a requirement to create RITM automatically through script and want to know the limitation of cart API. They want to run audit process in Servicenow to validate whether users are still using the desktop or not. For this they want to r...
Process received ignored emails
Hello all, The issue we are facing is some of the approval response emails we are getting are being truncated and they are being set to the state received ignored. We have identified the reason for truncation it is because of the images that are pres...
Resolved! Create Universal Requests from custom tables
Hi everyone. I think I already know the answer is no, but can someone please confirm whether Universal Requests can be configured with custom tables that have not been extended from task? I have successfully configured UR with other custom tables tha...
Resolved! Problem Management - Cause Codes ONLY in PTASKs?
SN Experts, I've noticed a highly beneficial field within Problem Tasks (PTASK) - "The Cause Code". These codes provide very contextually valuable information. My issue is that it's currently nested within PTASKs only. Is it possible to place this fi...
RITM closed incomplete but task is open and showing cancelled error in workflow
Hi All, I have a requirement, where 3 tasks will be created at the same time. The condition is, if any one of the task is closed incomplete, the other two tasks also need to be closed incomplete and set the RITM to closed incomplete. If all the three...
Need Help with SAP MM Interview Questions - Looking for Expert Advice!
Hey,I am currently preparing for an SAP MM (Materials Management) interview and stumbled upon a great resource. However, I'm facing a challenge with a specific problem related to SAP MM.Problem Description: I am trying to calculate the procurement le...
Resolved! What does skipped error mean in Upgrade history and how to resolve it?
Hello,This is the first time I'm carrying out an upgrade(I'm new to ServiceNow) and reviewing the Upgrade History I have found that there are ~70 Skipped Error. We have upgraded from Fuji to Geneva.I can see that I can resolve Skipped conflicts, but ...
Resolved! Hide Follow button on Change Request Form
Hello all, I am trying to track down "Where this Follow/Following button is coming from". I found the documentation of: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0692505 we have two with the same name in our instance...
MS Outlook to ServiceNow Integration ?
Is there anyway to set automatic message in outlook from ServiceNow ?If user submit for leave request in ServiceNow, then it should update OOO message in outlook Any idea
Transform map failing at "offboard" workflow attachment.
We have an onboard / offboard process that comes from Workday. We've had this system for about five years - we ingest a file from Workday once a day, and it runs through a transform map. Once the map processes, a business rule fires for onboards and ...
