We are starting to use our Asset mgmt. module and I would like to import an initial dump of 600 assets (laptops & printers).I will be doing an import however I think it may have to be done as 2 separate imports. I noticed the Hardware Assets form (al...
I have a Script Include/Client Script that adds 27 months to a date field, the problem is it changes the date format to 2023-09-12 instead of 09-12-2023. How can I update the client script to show the correct format?
We we get some mail from servicenow instance the sender of the mail displays as IT Service Desk <dev*****@service-now.com> . How can we change the From whom the mail was sent??
Hello Team, Can anyone suggest how to achieve this requirement?If the approver = created by user(Requested for) then they should not be able to approve the request.
Hi All,I want to work with field 'State' in Incident form:Currently no matter which state is chosen, I can choose every available option - 'In progress', 'Resolved' and so onI want to change choices in 'State' field depends on currently chosen value ...
Hi, hoping for a quick solution.... We are using CAS authentication for all of users. We have a configured the system so that if a user as no role in servicenow, they will be taken directly to the portal. If they have any role, they will be presented...
Hello, From the Onsubmit Client script, I'm trying to trigger the Flow Designer action. But it is not working.As you can see from the code below, I'm trying to call a flow designer action, and based on the output, if output is true, I need to send an...
Hi All,I want to use the field type phone number but my country is not included in the list.How can I add a country to the list?Another question is how can I create a new type (for example: 4+ digits string ). Thanks:)
Hi All,I have a short description field and I want to set it's minimum length to 4 digits.Is there an attribute to use instead of writing a script? Thanks :))
Hi All,I want to add a column to the 'sys_dictionary' table.Are there any bad consequences that can be cased by this? Thanks:)
Hi, How to generate OTP in Servicenow through API... Please suggest me how to achieve it. Thanks in advance.
Hi can anyone help me with scenario for the case is like there is an order guide with name ' employee contractor status change' that order guide needs to be complete/ submit requests only by an process group and service now development group.. can an...
hi Guys, how we can copy attachments from one SC Tasks to another SCTasks. for example: one request having multiple SCTasks, I 'm not going attach the attachments in Request.I want to attach the attachment in any SCTAsk, that attachment should be cop...
Hello ServiceNow community, I have a requirement to know who from the active users we have is not a member of a group with type "ITIL" (Type is an out of the box field on the group table.we are on Helsinki Patch 11Thanks a lot.
Dear community,we want to setup our web application firewalls (WAF) in a specific CI class.As a WAF is of course for handling/anaylzing web traffic and it is a kind of "virtual" firewall layer on top of a phyiscal firewall. There can be many WAF ins...