Was working on assigning images and icons to my catalog items and I was wondering what the recommended sizes were that would look good in both the Portal and the mobile app, they always seem too small or too big depending on where I look. Thanks
Hello All,We are generating a request through a script using the cart API and simultaneously inserting an approval record for the same request and we are auto-approving these requests via business rules (BR), so once request is Approved RITM's Workfl...
Hi Experts,I am currently working on Client Software Distribution 2.0 application.Under this, I am creating Software Catalog items from Microsoft Endpoint Configuration Manager -> Application. So basically on each SCCM application, there is an OOTB C...
On one of my catalog Item's Item View screen, if we select the number of Servers it automatically adds the same number of rows in MRVS with some default values. Now the requirement:Suppose user select 5 Servers, MRVS is updated with 5 rows with some ...
Hello All, Hope all are doing fine!!In change module UI action "implement " when clicked we observed that we were able to move a change to Implement state before the Scheduled Planned Start Date/Time. In actual scenarios, this is not a good practice ...
Hi,We got the record created vis POST method , but now need to update the variable of existing RITM.Tried some method shared in community and created a Scripted REST API, but seems I am doing something wrong as it is not working. Please advise.Script...
Hi,I want outage to be created from incident using create outage context menu option. Tried below script in create outage ui action but its not working. function outageAlreadyExists() {var outageGr = new GlideRecord('cmdb_ci_outage');outageGr.addQue...
I am wanting to include a survey embedded in an email. I have searched through all the current community articles and several HI articles, but do not seem to be able to resolved the issue I am having. I believe I have completed all the steps listed i...
Hello all, The issue we are facing is some of the approval response emails we are getting are being truncated and they are being set to the state received ignored. We have identified the reason for truncation it is because of the images that are pres...
Hi everyone. I think I already know the answer is no, but can someone please confirm whether Universal Requests can be configured with custom tables that have not been extended from task? I have successfully configured UR with other custom tables tha...
SN Experts, I've noticed a highly beneficial field within Problem Tasks (PTASK) - "The Cause Code". These codes provide very contextually valuable information. My issue is that it's currently nested within PTASKs only. Is it possible to place this fi...
Hey,I am currently preparing for an SAP MM (Materials Management) interview and stumbled upon a great resource. However, I'm facing a challenge with a specific problem related to SAP MM.Problem Description: I am trying to calculate the procurement le...
Hello,This is the first time I'm carrying out an upgrade(I'm new to ServiceNow) and reviewing the Upgrade History I have found that there are ~70 Skipped Error. We have upgraded from Fuji to Geneva.I can see that I can resolve Skipped conflicts, but ...
Hello all, I am trying to track down "Where this Follow/Following button is coming from". I found the documentation of: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0692505 we have two with the same name in our instance...
Hello,We are integrating ServiceNow with an external platform. When a form is submitted on the external platform, an RITM ticket should be generated in ServiceNow, and all form details should be added to the RITM variables. Currently, I'm using the J...
