Hi, We have a requirement where we need to skip the cab approval for change request based on environment field. Kindly provide the best practices to achieve the functionality in ServiceNow. Thanks,Syam
Hello, just need some scripting help.I've created a custom table to store "personas" and each one has a department assigned.What I'm trying to achieve is if the department on the u_personas table matches the department on the user profile it will upd...
HI experts, i have a requirement When a user select a ui action then some choices have to display and after selecting the choice values then clicking ok the value has to set in the desired field and and the state should be set in to deferred. i have ...
Hi Everyone, How to Close a change request using rest API.Tried PATCH request to https://XXXXdev.service-now.com/api/sn_chg_rest/change/{sys_id}and providing close code, close note and state,close code and notes are updating but the state is not cha...
Can someone please explain the below changes that have been modified in Utah Release? Improved mobile and web page load timesImproved repeat page view performance by allowing compiled SCSS files to be loaded as links when the glide.sp.theme.parse_scs...
Hi, Iam trying to implement a requirement to iterate through multi row variable set and populate only one value for each catalog task. I have custom action to populate details in multi row variable set (assets assigned to user based on requested for...
Dear pros!I have some prolems with AI Search when search key by Japanese.The results include not related keywords like below Example:+ keyword : 九段+ result : include 件（hightlighted） In Widget "Faceted Search" I see the code that call api to get searc...
Hi, we want to know the number of changes opened by the group to which the user entered in the change request field "opened by" belongs. is it possible to create a dashboard for that ? thank you for your help
Hi, I have a flow designer built, Under Send Email Action, I have the content of the email sent to the Users.My manager wants to see the preview of the email. How can I do that? I have run the test but no flow logs are created. Help me? Thanks,Vaish...
Hi All, can we have the detailed landscape export option is available in workspace view . Thanks,
Hi All,I have a requirement to pop up confirm if you have to reject the form and two choices should be there in pop up as yes or no if they select as change to reject status else previous status only be set. Please do share what needs to be done for ...
Hi All, I have a requirement to create multiple RITM's using excel file. I have created data source, onComplete transform script in Transform map. This is creating multiple RITM's under single request. I tried creating flow designer for this reques...
Hi Everyone, I have a requirement where I need to Auto Populate fields on the incident form after submitting the Record Producer.I have a reference variable "abc" on the Record Producer which refers to the location table. I need to get the details li...
Description : I have to create an event that fires when additional comments changes and the state does not changes to PUA or PU.Solution implemented: Business rule: When to run :state is one of = New,Pending Change, Pending Parts, Pending vendor, Wor...
