Hi All, since yesterday we have an issue with creating new incident, when we do so and try to save the incident it says: i found this data policy but its active in Production also and there we dont have this issue: is anyone known with this issue ?
I want to create a report using the Metric Result [asmt_metric_result] table and bring in fields from the record/task which triggered the survey. I can do this fine for surveys triggered by incidents and requests but for some reason there are no inte...
Hi,How to add currency field type into catalog item.I don't see currency field type into the catalog item how to add that Thanks,
Hi Team, Can someone please help me on the below query. Assignment group = PSOAu - FPCS - Control Systems SelectFilter: sys_class_name=cmdb_ci_win_server^ORsys_class_name=cmdb_ci_linux_server^install_status=1^manufacturerLIKEVMware^dns_domainINjbar.i...
Hello Community, Good day! Can someone please help me on this Business rule "Close translation task". This is an async business rule on kb_knowledge table. I am looking for an explanation what this business rule is doing and also how knowledge transl...
Hello, I would like to receive some help. I have tried to solve this functionality request, but haven't succeeded, so therefore I am reaching out to this amazing community. I would like to change our current UI action, which creates a change request...
Hi Community! May I know if we have any impacts to the system performance when adding/setting the system property "glide.cache.disabled.scripted_user_criteria_cache" to true? I don't want users to have to logout and login again every time the user re...
Hi,I have an issue where workflow activity "Approval - group" is creating approvals for inactive users in the group. Can you tell me is that the default behavior ?few days ago - activity did not create approvals for inactive users in group.current is...
Hi all. I have the following scheduled job script that should look for a specific catalog item and then clear out certain variables. The variables should only be cleared on request items that have been closed for 30 days. My issue is that how do I ge...
I am working on Catalog development as I know The attachment variable has a limitation in that, it only accepts a single attachment. If I want to attach multiple attachments then how should I achieve that?
Hi All,Actually i have requirement that need an email notification to be sent to me on project complete date to the project manager on weekly basis untill all stories marks as completeAnd Email notification to include link to agile board I have ide...
Hi After using PA job to capture data for performance analytics, how to display its results to the end user? can we create a report out of it? is checking its logs is the only way to see the results?please help
Good afternoon. I've received a report where KA font size is changed after publishing a KA. This is not consistent behavior, and i've personally not been able to reproduce this. I'm not finding any known issue records and curious if anyone else has c...
HI there we are want to display the incident description and and not just the short description when a user views their incidents on the my requests page of the service portal. as the first item on the activity tab as shown below. what is the best w...
Hi All, In my instance there is one report in dashboard the dashboard is shared with 4 users all all them are able to see repots but 1 on them user are not able to download the report. others have. they have same roles and they all are added in same ...
