ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Alert for confirmation after clicking a button

I have a button called "Cancel Request" on the top right corner of my form. I want to create a alert/confirmation box with Yes and No button to prevent direct cancellation of the form.I want a simple solution with a alert box only and not the UI Page...

Abhi369 by Tera Contributor
  • 1964 Views
  • 8 replies
  • 0 helpfuls

Resolved! Make a filter default

When I select a reference field, it displays all records active true and false. I have a filter setup called "Active". Is there a way to make this filter default when I click to select a user from my custom table? I have the module to auto select act...

AndrewMeza_0-1696871922868.png AndrewMeza_2-1696871944025.png

How to execute onload function in g:ui_reference tag

I am working on custom filter on reports using dynamic content block. I wrote below jelly scripts and its working fine.  Initially when dashboard is loading, its taking lot of time to populate data in reports as count is huge in the kb_use table and ...

SANDEEP28 by Mega Sage
  • 1149 Views
  • 6 replies
  • 1 helpfuls

Resolved! Comparing values in two tables

Hello Experts,I have two tables :1: "sys_atf_test" where I have field called "Name" string type.2: "tm_test_case" where I have field called "ATF Test Name" string type.I want to check if there is any common values in both table fields through script ...

The import comments and work notes to ServiceNow.

We try to import comments and work notes to ServiceNow.We did the transform map to load the data to Journal Entry [sys_journal_field] table.one after script, we did insert the sys_audit and update the ticket record.But it was not working until we sav...

Di Zhang by Tera Guru
  • 713 Views
  • 1 replies
  • 0 helpfuls

Resolved! Populate List based on selected Report (UI Builder - Workspace)

I am using UI Builder to create a Custom Workspace and I am trying to fill the list below with the records from the report at the top.I am very new into UI Builder and Workspaces. I hope someone can point in the right direction to achieve my goal. Th...

AAN_0-1694497040367.png
AAN by Tera Expert
  • 817 Views
  • 1 replies
  • 0 helpfuls

Resolved! switch case on workflow for lookup select box

I am trying to create a switch case condition on workflow for a variable with type as lookup select box.But it's not getting the correct value from that lookup table.

Elakkiya A by Tera Contributor
  • 653 Views
  • 1 replies
  • 1 helpfuls

Change Management Reporting Options

Anyone have an idea what happened to the Detailed report option for change requests?  I used to be able to create a change report and choose the option for a detailed report that displayed the fields in a mulit-field view vs a list view with columns....

Jocelyn by Tera Contributor
  • 757 Views
  • 1 replies
  • 0 helpfuls

CAB Workbench: Same Agenda Items in Multiple CABs

Hello All, Requirement - Have two different advisory boards to discuss different aspects of same change requests.  for eg-  CAB1 & CAB2 So question - Is it possible to configure in such a way that same change request (agenda item) should get approve/...

Pnik by Tera Contributor
  • 2129 Views
  • 4 replies
  • 2 helpfuls

How to check list of scripts in which script include is used

Hi All,I'm having a script include which is used in many places . I want to make few changes in script include. So, I want to know the list of places in which this script include is used, so it cant be affected. Please let me know how it can be check...

Renu9 by Tera Contributor
  • 4749 Views
  • 2 replies
  • 4 helpfuls