Hi All, I have a Client Script which doesn't work as expect.It should remove values in 'State' field depends on current chosen value, but currently when I open the INC and it is with state 'New' then I have all of the choices/values but I should onl...
Hi Team, For problem we have a stage "RCA Approval Request" which will be approved by Problem owner. We are planning to send a mail from ServiceNow every 2 days until the state is changed from RCA review to any other stage to Problem owner. No SLA is...
Hi, I have created a menu in the SP Header Menu. I want it to be multi-level dropdown. I have added menu and parent. but still i am unable to see the sub menus. Please help in this. Thanks,Samiksha
I have created Oauth for external client and I have custom webhook configured in Servicenow. I want to validate authorization details (access token) sent by external application to access instance by webhook. How to do this? @Ankur Bawiskar Can you p...
Hello,I populate the list collector from a custom table.There is two particular fields : application and AD Group.Currently , the list collector show the application (MU****IS) but I want to show the AD group How I can do that ? Here an example of d...
Hi Everyone, There is an requirement to Reset the Password in Active directory. So, we had used "Microsoft AD Spoke". In this spoke, there is an function Reset password. So for that we need to fetch the unique parameter from Active Directory. We foun...
Hello Team, Yesterday there was some issue (Approx. 1 hour) in our prod instance due to database issue at ServiceNow side on which our instance is running. However, issue is resolved but i want about following details for RCA and submit report. 1. wh...
Hello Al, I want to set default priority as 4 in sc_task table in sc_task table there is only priority field impact and urgency field are not there. plz let me know how to o it. Thanks & Regards Keval
Hi Folks, Is it possible to have more than one Service Operations Workspace? We are pushing our entire IT department into the SOW and we are finding the unique needs of various teams may necessitate different configurations.Is is possible to replica...
Hello,what do I put for PUT Url ,I'm trying to do update integration or can anyone can guide me for complete update integration. @Maik Skoddow @Mark Roethof @Gaurav Shirsat @ghaing @tltoulson @Ankur Bawiskar @Chuck Tomasi
Hi, I have a requirement, A) A Business Rule will be created to auto-populate and update data into new records when the record is created or migrated into the {Network Appliance Hardwares} [cmdb_ci_net_app_server] table, with the below conditions.1) ...
Hi Community, I got a requirement to edit Glide List type field from list view. Is there any way we can do it? Thanks in advance
Hi Experts, I was trying to connect with third party application (BMC Remedy). There I need to query the Attachments attached to the records and find out the records in the servicenow and copy the attachments to the related records.Could anyone pleas...
Hello, I am exporting table data into a CSV file to external VM. There is date field which will be in current user data format. I got a requirement to generate the CSV file to have the Date format as DD/MM/YYYY without making changes to the user prof...
Hi,Can some will help me out about the Service Mapping and Discovery Basic concepts.Please let me know how we can use those things in ServiceNow. Thanks,
