Hi Team, Please help me to configure the Reply/Reply To/Forward Button for Email for Catalog Tasks only.Moreover, If we can enable the feature for some specific Catalog Items will be really appreciated. Thanks in advance
Hi ServiceNow experts @Ankur Bawiskar Issue with while opening a particular catalog item RITM/SCTASK request it is taking 5 to 7mints time to load.I have checked catalog item there 50 variable are there out of 50 there are 10 variable with type of " ...
Hi @Ankur Bawiskar , I am working on a flow design and creating a catalog task in the flow design itself.There is a date time field (for example 'X') on the catalog item.Requirement is that task what I am creating on the flow design itself should be ...
I want to hide this "export" anyone have any ideas?
When we create a major incident, an email notification containing MS teams chat should be sent to the assignment group. Since we do not have a Twilio subscription for that, can we achieve this with custom code?
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Hi, I want to capture the change approval time in a report. How can I do that? I am looking for the final approval time.
We're experiencing an issue from a custom table outside the global scope where delegate can only see approve and reject button in the approval form, but cannot see the approval details. It says record not found. The case record is from custom table c...
I have created on-call schedules and need to migrate to other instance how can i do it? I see updates are not capturing in update sets..
Hiii Everyone, I have recently started using Service Now tool so I just started to understand the tool slowly. Now my manager asked me to develop a demo customize portal like train service portal where an end user can login to the portal, enter its ...
So, I have a fairly basic script, that should, in theory, be giving me one specific answer. I'm looking for it to find "Snowflake - HCDA PII Prod" and ensure that the PII Approval checkbox is true. I have tried removing the second feature - the name ...
Hi All,I created a REST message for the GET call (to pull data from 3rd party) and tested it with mutual authentication. Mutual authentication is working fine.I created Flow, Subflow, and action. In that action, I am using the script step for parsi...
Hello All,I have a requirement where I have 2 fields i.e. 'Please Select the duration' (Radio Button with 2 fields i.e. 24 Hours and 48 Hours)(Name - please_select_the_duration) and 'Start Date' (Date Time field) (Name - start_date). Based upon the r...
The users name are not displaying. I have attached the screenshots, please let me know what should I do to resolve this issue. Thanks!!!!!!
When we update incident ticekt, then system should sen email notification to CC and BCC?
