Hello, we are having an issue where the Service Portal Log Entries table (sp_log) is not logging the actual search terms that are searched for on the Employee Center. It shows that the search page was visited, but not the search term that was used. ...
Hello,We have requirement to change the label of one OOTB incident state.e.g. State "A" with value 1 should be renamed to "AA" and keeping value 1. is that OK for the long term? I would like to avoid creating a custom state instead.- Is the best prac...
Hello,I've implemented a catalog onchange client script that effectively limits users to entering a maximum of 10 characters, which is functioning well. Presently, an alert is triggered only when a change or action is performed on the form. However, ...
Hi All,I am new in coding. I want to add interaction records in service portal. If I created interaction for user X then I want to show only those interactions in User X self service portal inside My Open Incident widget.please guide me.
ServiceNow Community?ServiceNow Developer site?ServiceNow HI support?ServiceNow store?
Could someone please explain why the URL export functionality doesn't seem to work with JSON format using the provided examples? Link 1 : https://<serviceNow-instance-name>/u_sn_sm_finance_request_list.do?XLSX&sysparm_query=company.u_delivery_center%...
Hi All, We have Description field o the incident form and its type is String.We have another field HTML Description and its type is HTML, where we are copying the Description into HTML Description field using one UI ACTION.The issue is when we copy t...
Hi Friends, How to achieve it ?
Hi , I need some help in placing this help text "Enter the name " - within the field in a reference field to User table . once we select any values it gets removed .
How to know the instance Time Zone ? Specific to instance Like DEV instance ?
Hi, We have a requirement to apply reference qualifier for a reference field based on for form view. We have 2 views for location table say A & B. The reference qualifier specified on the Dictionary entry should be applicable only for view A and not ...
Hi Everyone, I was looking up for possible solutions similar to this article to generate the approvals based on the assignment group of the Change Tasks under a change request when it has been moved authorized state. https://www.servicenow.com/commun...
How to change the owner for report?We have 10 no s report for one use who was resigned recently , now our customer want to change the owner of this report to some other personHow to achieve this ?I cab able to saw all reports and its created by ex em...
Hi Team, Good Day. Please help me for the below story. We require to send a Birth Day Notification Email on the user’s Birthdate. For Example, Your Birth Date is on 24 April 1996 so you get a Notification on 24 April. You have to perform the task...
Hi I was hoping someone could help with an onSubmit() client script?The script is to prevent a catalog item from being submit if a boolean variable is false with a simple alert. I get the alert and the the item won't allow me to submit which is what ...