Hello, We have a requirement to find parent as well as child record when user tries to search data from child table in global text search. For example, if user types in short description of child catalog task it should find both parent RITM and child...
Integrate ServiceNow to Virtual Machine. Requirements:In Service Portal or any other module (such as Incident, problem etc), customize a button to launch Virtual Machine. Virtual Machine is for lab use. Thanks in advance.
Hi community, Are there any ServiceNow User Groups in Australia?
Hi,I have this notification setup for some table. Here the requirement is to show Priority choices in different colors in the notification like if record has High priority it should be in "red" in the notification ; if Medium then "orange" color in n...
Hello, I want to make the Filter (breadcrumb) conditions unmodifiable in the Service Portal. In the image above, Currently, I can click on the 'Home' and the portal redirects to the main Service Portal Homepage. But the users shouldn't be able to c...
Hi All, My question is about Before BR. Suppose I am inserting 100000 records through scheduled fix script daily. Will before BR work in this case? Thanks,Tara Singh
I am trying to set a help text value for a variable via the client script. How can I set a value for a field inside a catalog variable?
Confused on what is being asked for #3- Set the state on the incident record to "Awaiting Change" when a Change is created from an incident, by updating the existing "Create Normal Change" and "Create Emergency Change" UI actions. I completed this, ...
Hi All, I couldn't add the watermark in the reply mail. I am getting an email notification with "Approve all" and "Reject all" links along with the watermark, onclick of the links a new email is created but with no watermark. Can anyone please sugges...
For only some changes the approvals are skipping. It is happening only sometimes. So it is difficult to re create it non prod environment to check whats wrong with it. I have checked the approvals groups and the member in the groups are active and ha...
Hello,I am trying to create a scheduled job that sends out a notification to approvers who have approvals older than two days. I am using this script to query and send out the notification but it is not working for some reason. // Define the GlideDa...
Hi All, What role or custom role can I give a user who needs to access to change request records via API, and potentially the "assigned to" field from the user table? I'm trying to limit a users access that needs to run API GET commands to get data...
Hello All, Clicking on the notification link (URI_REF) should redirect to esc portal instead of sp. There was an e-mail script where we are using URI_REF to get the current record, this e-mail script was used in multiple notifications.@Ankur Bawiskar...
Hello,I have a scheduled job that creates a work order. I have a business rule on work order table that creates a work order task. When my scheduled job runs the work order gets created following the template it is using, however the work order task ...
Hi All, I have created an M2M table from Problem to cmdb_ci_nw_site table and related list apper below now the edit button is created here automatically but I am not able get that edit button anywhere n system defination > UI action with that tab...
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