How to update the default ServiceNow email that displays as 'ServiceNow Sending SMTP' .
Hello Team, Please help me out need to change the default ServiceNow email that displays as 'ServiceNow Sending SMTP' . Thanks,Madhusudhan
Forum Posts
Access to form based on group.
i have 3 groupsDirectorJunior and senior groupsif the user is part of director they should have access to see the cases which are assigned to director, junior and senior groups even though the director group members are part of junio /senior groups.i...
Show Display false field on List collector type of variable on catalog item
HI All, I have a catalog item in which for one of my variable which is List collector type I have to display a field but on the target table a different field is set as display true, say want to show Number but short Descript is set to true so on the...
How to check the requested for has ITIL role or not
Script include part : rolecheck: function() { var a = this.getParameter('sysparm_usr'); var b = new GlideRecord('sys_user_has_role'); b.addQuery('sys_id', a); b.query(); if (b.next()) { return b.role; } Catalog Client script : var c = g_form.getV...
Copy an attachment from RITM to Sc Task and Vice Versa
I have a requirement which should automatically attach an attachment to all sc tasks of an ritm and vice versa
Resolved! Recording incoming reply emails to closed cases
Hello SN Comm,Looking for some scripting help.. I have an inbound email action that I am looking to control a little more.as of right now, my current inbound email action is called HR Case Update. It helps control incoming emails to NOT change the st...
how to disable all show real time updates in dashboard widget
HeyI can hide the button from all users " show real time updates" in dashboard widgetAnd leave it exposed only to admins? and disable this option Default?
UI action to work on list view.
Hi All, My requirement is to use UI action on both form and list view. I have created UI action and is working fine on form view. But it is not working on list. I have added confirmation box which is working when client check box is checked. And UI a...
Issue with location code in flow designer
Hello All, I have written a script to get the user location in the flow designer when I tried it the value is undefined. Please help me with the code (function executeRule(current, previous /*null when async*/) { var userlocation = fd_data.trigge...
Want to find out the number of searches( count ) done by users in portal for creating reports
Hi Colleagues, i want to find out the count of the searches done by end users ( in search bar ) in portal page for creating a report The business require the number of searches performed by end users in portal page Could any one help in finding out...
"Description" field pasted images in Portal
Hello people, When I paste an image on the description field (HTML type), even if i delete the pasted image before submitting the form, the image appears on the case follow up They don't want to deactivate the feature of pasting images in the descri...
Need to create a drop down button on Incident form bar same as follow button on Incident table
I need to create a drop down button on incident form bar same as follow button on incident form.If anyone know how to create that button, Please let me know. I have attached my screenshot and please help me i want to create follow button how it is lo...
How to display subcategories when category is selected/clicked in serviceportal
Hi team, I want to display subcategories instead of catalog items when a category has child categories in Service Portal. For example, In the below attached screenshot, when I click on Hardware category, it displayed related items in the content fram...
word limit of list collector limited
Hi Experts, The word limit of list collector is limited and not shows up the entire value below when an item is selected. Suggest a way to display all text for the items . There are few more text to be displayed in topics at bottom but its only displ...
Script
How to change the variable's functionality through background script? i.e. to replicate the background functionality of a variable to another variable.
| User | Count |
|---|---|
| 35 | |
| 26 | |
| 18 | |
| 12 | |
| 8 |
