Hi All,We have one requirement, If user has snc_internal role then we want to remove or hide 'Close Case' option from the button. --> This is a Standard Ticket Header widget. -->Basically this widget display when we click on short description of Inci...
Hi Team, REquirement : Few fields need to be hidden in list view personalization of table view.I have hidded a field in list view using ACL "add-to list" and role as admin, but it impacts all the table views. I need to configure Acl via Table view on...
Hello,for a user at the level of his account the language is french and also in the sys_user_preference table the language is french but once the user connects from another application to access the portal the language changes to english and in updat...
Create a related list on incident table that should be show related problem?
I have installed Microsoft teams spoke and graph spoke. I have also installed webbook to send incident updates( which it works no problem)but it is failing to create meeting on the teams. and i am unable to send the messages directly to the user. i...
i need a field to auto populate when a record is loaded or when the name of the "technican" field is changed. This field i need auto populated is a address field and the value of that field is stored on a whole other table. i need a way to pull that ...
Hi All i am getting encoded base64 file content(image,pdf,excel etc) via payload in scripted rest resource and I need to decode the file attachment and set these attachments in RITM12345678 how this can be achieved? any simple working solution for t...
Dear all,I created a catalog item to Create New or Update Existing record on the table name XXX [u_XXX].However, since it is a catalog item, the request and the requested item are sent.Can I stop this sent?"Create New or Update Existing record" is cr...
Hi All I have created a flow to add users to a list collector field, but I am now wanting to build another action to remove users from a list collector field I have been on the community and found this script which I have adapted for my needs:- (func...
Hello again... I need some help because its not my week. I've written a onBefore script for a transform map to ignore lines with the following conditionsu_compliancestate is not CompliantAssigned to.active is not falseu_osversion that start with 10.0...
Hi All, I have a date variable (for example, 'termination1') which is storing future date, in the catalog item. Now I have created another date variable (for example, 'termination2'). Now I have to calculate the difference between 'termination1' and ...
Hi Team,In MRVS I have list collector variable. Here in each row i can able to add more then 1 ci in the list collector. And through workflow i am passing that value to api. Here, I am facing challenge for adding multiple rows. For instance, for row ...
Merge 4 local updates into single update sets ( Create 4 local update sets then you can merge them)
I am working on a flow design and creating a catalog task in the flow design itself.There is a date time field (for example 'X') on the catalog item.Requirement is that task what I am creating on the flow design itself should be triggered before 45 d...
How hide Global Search in servicenow?
