Resolved! KB search in Custom portal
Hi Community, I need to enable KB search on a custom portal. Currently when I search any KB it does not show any record. Kindly help
Forum Posts
Customization on Timesheet module
Hi All, Anyone whose using timesheet module extensively and also customized? Would like to know the experience and what different stuff is done
Mass Upload Picture for Catalog Items
Hello, we have many catalog items that don't have a picture associated with them but we don't want to leave the picture blank, so we'd like to add one placeholder picture to about 80 catalog items. I'm trying to find a good way to change the picture...
Validate IP Address format
Hi,Can someone please help me with IP address validation Regex, maximum length allowed is 30, should not accept special characters including( "/" and "-" ). Should allow '" , " to enter multiple IPs.Valid IP address formats example Single IP --> 10.1...
Resolved! I want to put two logos in my new service portal side by side how to do that one
Hi,I want to put two logos in my new service portal side by side how to do that one. 2 logos i want to place it next to each other in my new portal how to configure it or how to merge two images side by side? Please help me out on the same. Thanks,
Incident E Bonding Between ServiceNow To ServiceNow - Pending Reason State not updating
Incident E Bonding Between ServiceNow To ServiceNow - "Pending Reason" State not updating since the additional comments field are mandatory. Other field changes are happening between two different instances. Please suggest me what should be done. I a...
REST + MID Server = No HTTP Header
Background:We are trying to integrate our Service-now instance with an application that provides a RESTful interface. This application is in our local space, so we must use a MID Server to access it. In addition, this application creates an authoriza...
Business Services and Offerings - CSDM
We are implementing ServiceNow and we are trying to map out all of our business services and services offerings - and one minute it makes sense and the next I find myself questioning if this is going in the right direction. Example OneRefraining fro...
What is the use of Configuring the log protection plugin
What is the effect of configuring the log protection plugin in servicenow?*Can anyone explain how we can control logs in the ServiceNow prod instance to avoid the system performance.Thank you!
Resolved! How to restrict access to some Service Catalog item from the Fulfiller interface ?
Hi Team, How can i restrict access to some service catalog item (the both SCTASK and RITM) in order to be visible only by some fulfillers and not by all Fulfillers ? Because there are some confidential request, and it shouldn't be visible by all ful...
Manager, Location and Department fields are blank after users are pulled from Azure to Servicenow
Hello Experts, We have pulled users from client's Azure directory and all users are showing up in user table in Servicenow.But Manager, Location and Department fields are empty in Servicenow. Thanks,Arun
List view field visible false all groups user expect one group
Is anyway to make visible false for one field ( short description) in list view ? and only one group should able to see this field
I have a CSA Certification which i have appeared on Nov 2021 i have forgot all the details
Hi,I have a CSA Certification which i have appeared on Nov 2021 i have forgot all the details But i have my certification number and certification as well.i just want to know whether the certificate is valid or not if it is not valid how to take the ...
Catalog item
Hi , I have created a catalog item with below information.Form Name : Hardware Tools 1 . Field Name : Requester , Field type : reference 2. FiledName : Hardware Requirement,Field Type : Radio Button) Options are as mentioned below Laptop Desktop Mous...
Metric definition should execute based on condition
Hi friends, I am creating a metric definition to capture a field value "u_enroll_date".Requirement is that the field change should be captured only when the "state" field changes to "Delivered." For other "state" field values it should not capture th...
