I want to create catalog form for password reset for service account
I have created catalog form but I don't know how it gonna reset the password which is typically entered by users in the form. Please guide me
Forum Posts
Show user own comments on knowledge article using widget in service portal
Hi Team,I have a requirement to show only user own comment for a knowledge article on service portal. Please help me with the code to show users their own comments .How can I achieve this?
Dropdown values not appearing for a variable in ATF
Hi, I am trying to create an ATF script to order an item from Service Portal. There is one mandatory variable which needs to filled to order an item. The choice list of variable values are not coming up for that variable.I have tried using the "set c...
why Variable Validation Regex not working on Currency field on RP?
Hi All, I have created one Regex for Currency, so it allows "AUD" currency only and make default value as "AUD$', so one of my Record producer i have used this one filed , and it working by showing defalt value AUD$', , but when i am trying it form o...
Appointment Booking System
Does ServiceNow has a general appointment booking system that we can use for hardware deployment project rollout purposes? We are talking about 90k hardware deployment in stages across the globe and supported by different groups. So assuming 90k appo...
How to branding email notifications with customized header and footer ?
Hi All,Actually we have few custom notifications that need to send customers, so now we have to branding those email notifications with header and footer? like on header Company logo on top left with Header colour = #c8102E <body content> on footerwe...
Flow designer for a variable set multiple choice
There is a variable set , in which it has multiple choice Please selectA ,BIf 'A'option is selected it needs to create a catalog task for particular group(ex: 1234)And if 'B' option is selected it needs to create a catalog task for particular group(e...
Variable is not working in UI page in HTML
Hi team, My requirement is based on assignment group i want to to restrict options in pop window that is created from UI page.UI page HTML:<?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="n...
Improve Employee Productivity with ServiceNow Employee Center
In todays digitization age, employees are using multiple tools for automation and data in the need for productivity. A frequency of applications are being implemented that requires to be learned by employees and the transition between systems are re...
User is not able to see the Ui action even though the condition satisfies
Hi,User is not able to see the Ui action even though the condition satisfies.current.state == '18' && ((current.assigned_to == gs.getUserID()) || gs.hasRole('admin'));
Flow are slow
Flow are generating approvals slow and after approval task is taking time . There is at least 1-5 minutes delay. I am using flow for catalog item. As all the catalog item are in global scope, I am not sure if I can create a flow in custom scope and u...
Automated Test Framework error
I am trying to create a test case to create change ticket. This are the steps which I have added.The test is failing at step 2 and giving the error as below:-Any solutions for this?
Can a filtered list be distinguished in the view?
I would like to change the list displayed by the view.For example, in view 1, I want to display filtered list 1, and in view 2, I want to display filtered list 2.[Question]Is it possible to apply a filter to a view? Could you please teach me how to d...
Cretae New View (Name : Flight Booking Quick Deatails)
Cretae New View (Name : Flight Booking Quick Deatails)Write a View Rule (View Should be visible to Regional Manager)
Change management
Hi, if all tasks are open change should not move to review. I tried a BR with code it is updating the closed task to canceled, It is not updating the open tasks to cancel. Can anyone help me on this.
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