Hi Everyone. Anyone can help me to get only name of field under form tab in client side script.For example resolution information tab , I need the name of column only under resolution information tab on load of form to make the filed non mandatory ...
Team , Can you assist with how I update the reports for SNOW to only reflect our group. All of our reports are now showing the cases in other OTC groups?
Hi All,How can we auto populate the drop down value from category / Sub Category to short description in Knowledge Management? Can someone please help?
Hi Community, I want to trigger a group approval for my KB article which i have created for one of the knowledge base. I have added user approval activity in the workflow and added a specific group over there but its not triggering any approval to th...
I have a requirement like, when a email has been sent, the response from the user has to be captured in Requested item worknotes.How to configure email inbound for this?
Hi Team, We have custom table in the list view i want to disable all reference field links except number field. How we can do using the list control. in the list control i can see the option Omit links if i enable this all fields are omitted but i w...
Hi Everybody, Context: We have thousands of Assignment rules/other rules. I am sure alot of them has never been been used or triggered and would like to remove them. Is there any way to identify them? Many thanks for any idea.
ServiceNow has a unique feature that allows potential incident tickets to be deflected and encourages a self-service culture. It empowers employees to fix their own incident accompanied by a guided step by step procedure. Intelligently, ServiceNow p...
How can i check condition of system properties in flow design? i have a system properties that contains list of sys_id of groups.A approval will skip if value of variable (contain group)matches with system properties.
I need to create variable in which the user can create multiple options.For exaple if i create a variable 'number' and in the options I gave 1,2,3,4,5. the user must be able to select more than one option that is he must be able to select 1&2 or 1&2&...
Dear all,I have recently observed 2 attributes in Requested Item table, "stage" and "state".I have been trying to find some doc. However, I can only find Use workflow stages describing "stage" and "stage state" (not attribute "state").Could someone ...
Hi guys, I need your help please. I configured the Incident email notification Incident commented for ESS for all the different languages based on the Caller User Language. Now, I'm testing it and I can't find the reason why the name of the fields in...
Hello All, Explore basic and advanced reports from the below https://youtube.com/playlist?list=PLEsaaEpAumbRlBusWkhPGfFOha57wYANv&si=LwLSOq69RRmHmmSC
