can i use Dell tech direct api to integrate with SN to open Dell incident ticket?

can i use Dell tech direct api to integrate with SN to open Dell incident ticket then calling the hotline ?

Getting an error while importing the knowledge articles

Hi Team,I am working on the Knowledge Management, there is a issue user facing like when he is trying to import the article he is getting an error msg but the same document when another user is trying to upload then no error is coming.And imp thing i...

Autopopulate the Termination user date in Date field

Hello Team, I have one catalog item i.e user termination request form.If I select termination user needs to autopopulate the termination users timezone date and time on Termination date field. Could you please help me out. Thanks,Tejaswini B.

Is there a way to start a approval workflow from a portal widget?

Hi guys, there's a way to start a approval workflow from a portal widget?In particular, I'm using a custom button and a approval workflow should start when the button is pressed.

Disregard

Need to copy the attachments from one task to another task

I have 3 tasks under one RITM.Scenario 1: The attachments that we made in the 1st REQTSK should be copied to the 2nd REQTSK.Scenario 2: Then the attachments from the 1st REQTSK and 2nd REQTSK should be copied to the 3rd REQTSK.Can Anyone please help ...

How can I add a search bar within my SP widget?

I have a service portal widget that is a sidebar for my custom Service Portal and I want to add a typeahead search into it. Currently, I have code like this:HTML:  <div> <div> <sp-widget widget="data.example"></sp-widget> </div> </div>   SERVER: ...

on-call scheduling - user availability preference

Our schedule is weekdays 0800-1600, with 5 member team and a weekly rotation changing every monday. But we have people who are not working on a SPECIFIC DAY in the week. Example:  CHRISTE  is never available on Wednesdays;       Willem  is never avai...

Help with sp_ng_template

Hi  Can someone please help me with below script in a sp_ng_template. I want to add OR condtion for ng-if="c.data.offNetworkOptionSelected == 'Moved departments'" OR ng-if="c.data.offNetworkOptionSelected == 'hsbc_office_not_required'", I have tried ...

Catalog Variable to select multiple dates based on another multiple dates variable value

I have two multiple date variables , 1 . To select 1 saturday each month in the quarter, so 3 saturdays in a week, 2. this variable should allow 3 dates to be selected but all those 3 dates should belong to week previous to the saturdays selected in ...

register software models and there lifecycle support info

hi all, We're moving our legacy cmdb towards the serviceNOW cmdb (we have parts already inplace cause for ticketing you need of cource the servicenow cmdb filled) but we now need to do that for other data as well One point we run into is the part on ...

How to roll back to same approval

In normal change once the change is moved to scheduled we have ui action called "Reschedule" which will ask to select new Planned and End date and reason once we filled the data and submit it again flow start from new state. This time approval need t...

OnSubmit client script to exclude count of some device type

Hi All, If Device Type is 'Standard Virtual Desktop' OR 'Virtual Desktop' OR 'Enhanced Virtual Desktop' then the script should not count/ exclude that item from the count. Please suggest, how can it be done.Below is the OnSubmit Client Script: functi...