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Duplication of import sets when running transform

Morning all, anyone in the community ever experienced an issue where when running a transform/load data the import set is being created twice or even three times? like you spam the "transform" button  (I know theoretically impossible) after selecting...

Vince11 by Giga Contributor
  • 1344 Views
  • 2 replies
  • 2 helpfuls

Resolved! Major Problem field not showing on New Problem record in SOW

Hi All, So I have a requirement to include Major Problem field in the SOW form for Problem. I' already configure the form and included it in the plaftform in SOW view howeverOn SOW when creating a new problem the field is not available. When I open a...

Edgar10 by Tera Guru
  • 1535 Views
  • 4 replies
  • 0 helpfuls

Resolved! Import data into M2M table

Can anyone guide me the end to end process of importing data to an M2M table in servicenow?

ipsa by Tera Contributor
  • 1626 Views
  • 2 replies
  • 1 helpfuls

How to use GlideAjax in on submit client script

Hi Team,I have to do a validation on one variable called tax id ,if the tax id  does not exists in account table ,it  clear out the value, and is happening with On change client script.But it should not allow to submit the form.But form submission is...

KARAN24 by Tera Contributor
  • 6555 Views
  • 13 replies
  • 2 helpfuls

Saviynt users are not inserting/updating to ServiceNow user table

Hi , As we installed a plugin a saviynt  -> Saviynt users are stored in the below tablex_saviy_iga_user  from these table users need to insert /update to servicenow sys_user table As we checked there is OOB  business rule and script include USER: Bef...

Munny1 by Tera Expert
  • 1211 Views
  • 2 replies
  • 0 helpfuls

Add Risk Assessment Button to Service Portal Form

Our Service Portal has a data table widget for the Change Request table. Some users create changes via a record producer in the portal.I want to redirect them to automatically be presented with the risk assessment after the creationAND/OR have the Ri...

Megalithe by Tera Expert
  • 2426 Views
  • 8 replies
  • 0 helpfuls

include attachments in email notifications

HiI want to include attachments in email notifications.Notifications no longer include attachments when sending conditions are event-triggered.If the send condition is Record Insert, the notification includes attachments.If the sending condition is e...

HS7 by Tera Guru
  • 1320 Views
  • 3 replies
  • 0 helpfuls

Resolved! User Criteria: Identify line managers

Morning community, Probably a common ask but I can't find a previous post that fits the bill. We have a catalogue item that we want to restrict to just managers i.e. those who appear in the manager field of any user in the sys_user table. Any help ap...