Hey,I have a requirement regarding Database view operation. I have a database view of incident and SLA named "incident_sla". Currently, whenever a SLA gets breached and a new SLA gets tagged to an incident record, a new entry gets created in the DB v...
I am preparing for a data science interview and I am looking for some help with the most commonly asked questions. I have been looking at the top data science interview questions with answers but I would like to get some more feedback from people who...
I'm facing issues adding a tab to the contextual sidebar for the Record SNC page in Service Operations Workspace. In Tokyo, there is the option for '+ Add' like below which works fine. But in our other instance that is on Utah, the '+ Add' option i...
When we creating ticket in service portal, then when we fill in short description, the knowledge base related search results should show up there, how to implement that.Like this.
Unable to run the flow with simple activities but i am getting the Internal Server Error initially i didn't get this error , not sure what is the reason , Please help on it
Hello @everyone,I have created one record producer with some variables, Whenever user opens the record producer formand select the user id (reference from sys_user table) the next variable(attachment type or custom type) needs to copy the user recor...
Hi All,I have a catalog item (change_request) with a field named state. The 'map to field' check box is checked.When I open a change request from the portal and choose a state, it displays the label. When I open the same form from the back office, th...
Requirements : If User change the language under user preferences then automatically add that user to specific group. PFA. Please help me on the below code . // Before and update BR (on User table), condition is language changes to(function executeRu...
Hi, I have requirement to display number of days between two dates in portal.Example: Start Date :28-08-2023 End Date: 30-08-2023No.of Days need display: 3Please help.Thanks,Sowmya
Hi All I trying to show Approval list in offline mode. This would be just read only list without any actions. Even after setting "Available offline" to true in OOB My approvals list screen, I am still not able to see any approval list whereas they ...
how to bulk create multiple user badge under walkup experience ? or can i use postman to do it ? do not see any import button on this
I had a recent case where a customer was trying to set Approvals on the RITM record using parallel Approvals. When onboarding they request a Laptop which needs to be approved but at the same time, they also request a mobile device that also needs ...
Just brought to my attention by a fellow staff member, that when she clicks on a Closed Change Request and selects the "Copy Change" form button, after doing that action the screen goes blank. If she looks at the Open Change Request list view, the co...
I need to limit the number of requests that users can make in a catalog item is specific only for this item you only need to be able to select 3 I have already tried to configure the options but this affects all the items, some options that are in th...
Hi, I have never had an exposure related to CMDB or creating CI's. Please help me with some trainings/videos where I can learn.I have a requirement to create two new CI's depending upon the category and sub category selected on INC Form.I have tried ...
