Hi Team, Can anyone please help me on the below query how can we achieve this in ServiceNow. In Incident if i selected ci is related to Application server class in that i have 3 Custom fields and those are reference field to the group table. For exam...
Hi, Customer requirement is that same user should not be able to approve change request again or I can say in 2nd level approval. I had gone through community and found out post https://servicenowguru.com/scripting/business-rules-scripting/prevent-re...
Any way to automatically populate Visual Task Boards? I'd like to take any incident, task, problem, demand, etc. assigned to a certain Group or Individual and have it automatically get added to a VTB. Thanks.Jim G.
Is it valid to use GlideDateTime object and GlideDate for date field in catalog client script. I mean on client side? Thanks,Ruby
Hi Team,Reqirement is to show 'normal' change model only for users who are part of division - normal.Here division is a custom field (reference) on 'cmn_department' table.So if user is part of department abc and if that department has division as 'no...
Need to create a report, where I can see the Main Line as Change Request and then the Sub lines as the Change Task related to that CHG with some details. for example: CHG1134 | [Details]CTASK 1 [Details]CTASK 2CTASK 3CHG2365CTASK 1CTASK 2CTASK 3
Hello Community,I'm trying to make a purge on some tables, i thought using the sys_auto_flush was a good idea, but i don't understand how it works.I tried to create this entry (for testing) :I want to delete all records on the table u_savxdsl that ha...
Hello community! Hope everyone is doing great.My query is when I am capturing updates related to choice value ie "Choice list" in update set. when I move the same update to QA it is taking more than usual time to commit successfully i.e. 20-22 mins....
Dear Experts,My requirement is if the user has MX_PORTAL role then he should be redirected to "sp_blau" and if not then "sp"So I did changes in the SP Entry page scriptRedirection is working fine, but when the user manually changes the URL to https:/...
Hai All, I have an Question That on the page of Service Portal Can We change the Place of the Chat icon. How Can we Replace it Please Help me On this I am new to this . Virtual Agent
Hi all, We just had a user report this to us. The attachment dialog is displaying a "Encrypt with Module" dropdown that we do not want to expose to the end user. I cannot figure out where to go to hide this element. Thanks in advance.
I am wondering if there is a way to set up Knowledge to allow a user to search for an article within a specific Base. When a user accesses our knowledge portal they are only able to search through all articles all at once and then have to filter afte...
We are trying to research LDAP Integration with ServiceNow ( not to import data from LDAP )This is for Adding or Removing users using workflow activities & Mid server script files , just like we do for AD automation for adding/ removing users to AD g...
Hi Team, I am working on On-call Twilio module. In this i have to identify when primary user is not picking up the phone then it gets transferred to auto answering machine/voice mailbox. thus i had configured (is_human field in notify_call table). th...
Hi,I have created new holidays schedules, but it is not showing in my update set that i selected before creation.Can anyone know about this?ThanksGaurav Jindal