Hi All, Is there a way to find out what workflow a Knowledge article is using? A user is trying to retire one certain article but when he goes to retire he get the "pending retirement" message but the article isnt sent for approval. This is only goin...
Need a report on groups containing all inactive members.
Hi All,I have an requrement where the catalog item should be hidden on portal if the currently logged in user's country is Finland . Any guidance will be helpful. Thanks!
My client is interested on some of the related lists available in Change Management. There are two lists that I cannot find any information on. I`m interested in the intended use of these. It seems to me I exhausted all search options - I looked in t...
Hi All, Please let me know if there is a way to use html tags while showing a field message through showFieldMessage() in a catalog item. Please suggest if it is possible to make a part of the text as Bold. I have created a message key to store the a...
Hi, I am looking for an option to auto populate the agenda items in CAB meeting automatically. Using below article, I tried to create schedule job which triggers 'Refresh Agenda Items' UI Action but it is not triggering the 'Refresh Agenda Items' UI ...
Hello guys,Is there any OOB/customized option to auto populate the agenda items instead of using "refresh agenda items" UI Action each time?Thanks in advance,Eitan
Hello Experts, I need to know how to select Multiple Values in a Select Box Variable without updating ACL or in a List Collector Variable without creating a custom Table for options. I saw multiple articles which mentioned either updating an ACL or c...
Hi, I'm trying to understand exactly how the Service Order [sm_order] table is used in ServiceNow. I have checked the docs, but it still unsure of the wider context of this table. The definition I have sourced is the following:The sm_order table is a...
@jaheerhattiwale Hi Jaheer,Hope your doing well.Need your help. We are facing the project slowness issue. whenever user open the project workspace it is taking more time to respond back .for that we have raised the case to ServiceNow team they said ...
Hi, We are using OOB Change Management of Kingston Version doing some customization. I have a requirement that Only Change Manager Role can close the Change Request. Can anyone please suggest how to achieve this??
We have created one dashboard with report and suddenly some columns are not visible.columns are visible in lower instances.Screenshot 1 : Lower instances (Correct dashboards)Screenshot 2 : Production (Issue)
Issue: Certain change managers have been known to abuse the approval_admin role to approve requests outside of the Change table, and definitely outside of their role as Change Manager. Despite having Self-Service Delegate creation in our Catalog, Ap...
I have two variables, one being set from syspam value and other from a query. I want to use them in a query based on if there is a value passed as parameter or if null use the value set in the g:evaluate.This only works if syspam variable is populate...
Hello All,I have a requirement to make anything entered/inputted into my newly-created Description field on the Interactions form to carry over to the Description field on the Incident form, when the 'Create Incident' button on the Interactions is cl...
