Hi All, We have one variable set which is used in 12 catalog items, but for only one catalog item there is UI policy for one variable XYZ should be hidden from form.We were able to hide from form page but not able to hide on Request details ( Portal ...
Hi Community,How to make read - only access for all the reports in Dashboard for all the users.Thanks in advance.
how to create a popup with user asset for selection when the agent opens the interaction ?
Hi All,I have created a bar report where I am grouping by the field 'Supply' , I also have another field 'quantity' for each record . I have to display quantity on the data label for the particular supply and not the tickets count.Please find below s...
Hi All,Requirement is based on change of assigned to, I need to display count of incidents assigned to the selected assigned to.I had used onChange client script and Script include, but I am getting null value.When I tried to debug using script debug...
I need 1000 records inserted in my incident table in PDI, how can I get it ?
Hi All, I have created a HTML document template which is a PDF. The document is not stored in the attachment table, it is in sn_doc_template table in the form of template written on the Custom RITM table. Every time the template consumes the variable...
Hi, My requirement is submit a request for laptop using Service catalog . A task will be created to deliver the Laptop. Fulfillment teams has to respond to the task . I have added a asset variable on the catalog task to select the asset. fulfillment...
Hello All, How to Bypass the mandatory fields when rejecting the demand record using UI action , How can we achieve this ? Thank you.
Hi All,I have few queries on Async and Sync calls we use in ServiceNow/Javascript1. How to make synchronous calls to async?2. What are different ways to make asynchronous calls in Servicenow?3. How to print JSON with below format.(Show incidents assi...
Hi,In the Catalog item i want to perform Date validation it will only accept Past or current date. I have field called Issue date: i want to put validation is it will accept only Past date (or) Current or Today date. Thanks,
Hello-I have a label variable with 6 checkbox variables underneath that are visible once a user selects their application they are requesting access to, in this case Trackwise, and I would like to make 1 required. The checkboxes have a list collector...
We have one Catalog Item where Model Names is a list collector variable, which gives the list of model name based on Manufacture, Category, SubCategory and Model type the user selected on the request form. Earlier we have added req qual condition on ...
I noticed a Discuss and Follow button on the Incident and Change Request banner of the form after upgrading to Vancouver. Questions: Is this a new feature of Vancouver? What is the functionality of these buttons? Could someone point me to the docume...
Hi Experts, Can anyone guide me in adding a journal input field 'Work notes' for cmdb_ci table and its child tables. Is there any script to automate and configure the form for all child tables ,to show up the work notes fields . Thanks
