Resolved! knowledge base
I Want to download the published version (preferably PDF) of all knowledge articles in Knowledge Bases. Is it possible if yes how to do it?
Forum Posts
Resolved! Issue in Standard Change Proposal form
We have an issue in standard change proposal form, when we click on 'Request for Approval' UI action, ootb mandatory error message is getting displayed for change request values section. But when we click on save button, form is getting saved without...
When diagnose a knowledge base for certain user it show knowledge does not exist.
Hi, I have created a knowledge base and have provided the owner and manager for that knowledge base.once clicking on Run User criteria Diagnostics related link and checked for the same that is same as the owner it shows "knowledge does not exist". ...
Filtering on List view generated by query business rule having "Top level OR" condition.
I am trying to filter records through before query business rule, in which the query has ^NQ (Top level OR) condition which is returning correct number of records but after applying any operation on list view like filtering it the results shown are n...
Making service portal form variable bold
Hi all, I need some advice on how to make a variable (question) in a service portal form to be "bold". Thank you in advance for your suggestions. Kind regards,Wendy
Filter option on workspace
Hi, Can anyone tell me how to create the filters that appear on workspace. Is it Elements filters?
How to modify Quantity field from drop-down to integer/string type in 'Add to Cart' in ServiceNow native view
I want to modify quantity type from drop-down to integer/string type so that user can input the quantity of items to be added into cart while requesting for item. Currently, ServiceNow is offering drop-down up to 10 items to choose as quantity. our s...
Query or dynamic list in a Knowledge article
Can you have a query result in a KB article? Like a list of users who meet a certain criterion or anything else that can come from a simple query?
Resolved! how to stop the SFTP integration/job
how to stop the SFTP integration/job i want to know how the SFTP integration will trigger ? i want to stop the SFTP integration temporally? Please help me
Resolved! how to add incident details in Agent Chat
Hi, What I need to do is the following: User starts a chat with a live Agent. From Agent Workspace window agent assists the user and creates an INC. When the INC is created my customers would like a link to the created incident to be pushed in to th...
since we have id badge to open interaction , how can we use scanning of laptop serial or nfc ?
since we have id badge to open interaction , how can we use scanning of laptop serial or nfc ? Does servicenow have any available module?
Resolved! Knwoledge base homepage
Hi Team, I want to add a widget to Knowledge base >> homepage new option under the drop down as "Knowledge Articles" How Can I add, any information would be help
Need to fix the script in Business rule
Hi All , I have written the below business rule for the condition : 1) Check if the AG of the assignment group and the CI assignment group is same in the change request2) If same check the member who has approved the change request at the approval f...
To calculate duration type field in ui pages
Hi Community, I have a ui page where i have created a popup and calculating or mapping time worked field with the field i have created using html. Only pasting the html code for time worked field. HTML:<div id="element.task_time_worked.time_worked" c...
Retry mechanism with JDBC data source
Hello All,We have setup a JDBC type Data Source And one scheduled import we have configured to run that daily.We have a requirement to retry the execution 3 times in the interval of 10 mins if the connection fails and create one incident.Please let m...
