Hi, As of today, I've usually implemented Request Management fulfillment processes by leveraging catalog tasks and checklists (either via the built-in checklist functionality, or just by putting written instructions in the catalog task description). ...
Hello,I want to hide groups that are set active=false and show only active group. Can someone help me how to add active=true into the current JavaScript. Here is the current Javascript: javascript: var refQual = getAssgnGrps(current.varia...
Hi All, I want to display multiple select box / checkboxes based on the List collector variable(application). for eg : Bullhorn and Basware Alustra selected then its associated fields should come up. As of now, it overrides/hides previous fields if a...
Hii @christopherperry , Users Not receiving Notifications when schedule job is Triggered. Example: UserName : Beth.Anglin is not receiving Emails. I have checked her profile Notification is Enable only but still she is not receiving Emails. Please te...
Hi,I want to integrate the Chat Bot application to ServiceNow by using the REST API.Please help me out how to do the same. Thanks,
Have anyone done venafi integration with ServiceNow, to maintain the SSL/TLS certificates in CMDB? Please advise if you have any experience towards it
Hi I am trying to change the state from 'In Review' to 'RCA' on problem ticket form using an UI Action, but I am seeing this error "Invalid state transition.Can not update from state 'In Review' to state 'Root Cause Analysis' with given values." twic...
I'm attempting to update some values in a choice list. I created an update set and began making the list updates in the update set. Close out the update set when finished and move over to our QA environment. The development update set lists the Custo...
Hi, thereI have created a custom table and have fields named "resevdate" and "resevtime".I want to automatically send a reminder email 5 minutes before the date and time selected by the customer.What's the best way to send reminder notifications to u...
Hi, Is there any out of the box functionality for incidents / requested item / catalog task due date field?meaning - any notifications / processes that out of the box built on this field? Some teams would like to use this field for tracking purposes ...
Hi Sir, I have found that admin is able to edit the knowledge article and it is not showing the error message "This article cannot be edited since it is already checked out" . In this knowledge article , can you tell me exactly which role is requir...
Hi Experts, How do check roles licenses in ServiceNow and subscript within the limit or not? ThanksThiru
All, I have an order guide but it does not display the Quantity field on the form. How can this be achieved? Thanks,Mallika
Hi All, Could someone advice on why certain filters wouldnt show up when creating a Visual Task Board. I want to populate incidents ON HOLD but that option is not showing in the filter list. The current filters i have : Assignment group = L2_CLOUD_I...
Hi , We have three portal and i need tour for only one . I have enabled tour by setting property true but it got enable on all portal so i need to disable for two portal . any lead would be appreciated Thanks in advance #serviceportal @Ankur Bawiska...