Hi, Catalogue item costs are not updated in the Service Portal.The total price is not updating when we check the checkbox variable.The price is 10. If we checked the test price, it should be changed to 10 + $24.9342 = 34.9342.But it is not updating.P...
Hello We have a list on the Service Portal that display's the logged in users closed tickets. Currently it is displaying the order as oldest to newest but I would like to reverse that view so it shows the newer closed tickets at the top of the list? ...
Hi can anyone help me with scenario for the case is like there is an order guide with name ' employee contractor status change' that order guide needs to be complete/ submit requests only by an process group and service now development group.. can an...
I have a requiremnt where few fields are to be created on cmdb_ci table in a new section and this section needs to be visible in all the cmdb ci child classes but I am unable to do it the,any leads would be helpful we have many ci extended tables and...
Hi Team, When we put close code as in-complete, then the next task will be in pending state, will not move to open state untill we click on Continue fulfillment on the RITM UI action. How do I get a report for all the RITM's where the Catalog task'...
Hi, I have a requirement to add a submenu in the portal. User can see the list of requested item submitted by its group.I created a database view. I can now add the filter groupuser_groupDYNAMICd6435e965f510100a9ad2572f2b47744. I am added in two grou...
Hi Team, I have a requirement. 1.I have a field called "manager" in group table. If i add some one to "manager field" in the group table. the person should be added to group member in that particular group. As well as he should add an user in another...
Hello all, I am facing an issue on Visual task board management. The users have access to the VTB creation but then cannot assign the tacks created from a free table to the members. Do you have any idea of the role that need to be added to their acc...
hi Guys, how we can copy attachments from one SC Tasks to another SCTasks. for example: one request having multiple SCTasks, I 'm not going attach the attachments in Request.I want to attach the attachment in any SCTAsk, that attachment should be cop...
Hello, I have a requirement that is in the incident form we have field called BRIDGE INFORMATION. The field type is true/false. If the user selects the Bridge information check box , in the notification it will visible like BRIDGE REQUIRED.If the u...
We want to Enable Email Digest functionality for all users in Servicenow. Please let us know any System Property available for it Out of the box or let us know any other way to achieve it.
There is 1 category under which there are 9 catalog items. There is one specific user who wants to get notified whenever any one item is ordered from that category.How to achieve this? Thanks in advance!!
@Ankur Bawiskar -I have one varaibale A , i need to add that variable A to the particular specified catalog task in the flow designer in fulfiller view. please help me
I created one sub category "apple mac service" under parent category " enterprice mobility service" . No the sub category should be visible without catalog item include in service portal. Like mention below screenshot
