Hi All, The user with user_admin role cannot view all records in the list view of sys_user table. User with user_admin role needs to access and modify all records on the user table. I reviewed all the ACL and BR but didn't help. Thanks
Hi all,I have List Collector variable ("initiated_by") which I want to use to automatically populate the watchlist once the request is submitted. Please can you advise?
Make URI dynamic in HR task to auto populate variables values in catalog form,We have URL in HR task when user clicks on that URL, it should redirect to catalog form and auto populate the variable values on the form based on the parent requested pers...
I have a flow that needs to follow the following order: Priority 1 > Priority 2 > Nearest expiration SLA. However, I'm unsure how to calculate the nearest expiration SLA using the Flow designer. What steps should I take?
Hi,We have a requirement to make the change request form to stay on the current page on clicking submit. Here is the code:Condition: current.canCreate()answer = current.insert();gs.include('ActionUtils');var aUtil = new ActionUtils();aUtil.postInsert...
Hello,We have requirement to change the label of one OOTB incident state.e.g. State "A" with value 1 should be renamed to "AA" and keeping value 1. is that OK for the long term? I would like to avoid creating a custom state instead.- Is the best prac...
Hello,I've implemented a catalog onchange client script that effectively limits users to entering a maximum of 10 characters, which is functioning well. Presently, an alert is triggered only when a change or action is performed on the form. However, ...
Hi All,I am new in coding. I want to add interaction records in service portal. If I created interaction for user X then I want to show only those interactions in User X self service portal inside My Open Incident widget.please guide me.
Hi, I am trying to sent an email when an event is trigerred and it is working fine but user is not able to receieve any of them.So I checked in emails section and it was in the sent-ready mode not in sent. Then I checked my Email properties module an...
Hi All, we currently have the servicenow-bigpanda integration version 2.5. i am working on upgrading it to version 2.8. I have followed the instructions in the document below and configured it,the connection is working fine and the alert is creating ...
ServiceNow Community?ServiceNow Developer site?ServiceNow HI support?ServiceNow store?
Could someone please explain why the URL export functionality doesn't seem to work with JSON format using the provided examples? Link 1 : https://<serviceNow-instance-name>/u_sn_sm_finance_request_list.do?XLSX&sysparm_query=company.u_delivery_center%...
I have written this script include to filter the values from a table based on other field values selection:var KPMG_nTAAPDetails = Class.create();KPMG_nTAAPDetails.prototype = Object.extendsObject(AbstractAjaxProcessor, { retrieveDetails: function...
Hi Team, We have a due date on RITM ticket, there is Hours variable with integer type contains dynamic values. based on Hours variable value, we need to add hrs to current date and time then populate in due date. for eg: Due date = Hrs + current dat...
Hi All,I need help to populate service offering when the application associated to that service offering is selected.I have created a record producer on the portal, where 2 fields are created.1)service offering 2)applicationwhen application is select...
