Hi All,Are there any components available to enable 'Risk Assessment, Conflict Calendar' for change request in 'Service operations workspace'?Kindly help me here.
Hi Experts, Requirement- There is a OOTB flow and via that flow email is sent out to user, need to add email template to that email.How to add email template in send email action of flow
How do I set up re-occuring schedules for PM's? I would think this is at the CI level but I cant seem to find it. Basically I want to set up Monthly and Quarterly PM's for several classes of CI's. I would select the CI's that need the PM and have it ...
Hi all,I have a requirement for field validation of email address.I have set the field type as email. The validation works fine when the user doesn't enter a valid email address and clicks submit.However, the requirement is that there should be a on ...
Hi, Is there any way we can filter out the records in a table where the state change from x to y by the specific user on a particular date.like in the activity notes of the record the last thing is state change from x to y done by specific user. I n...
I was checking the field types that aren't used commonly. "Due date" field type is one among them. Can anyone please help me with this one!
Hello,we are trying to setup a walk-up experience module for the first time, and encountered an issue while trying to set up the Walk-up location.Our customer wants to have a different number of Technicians available, depending on time of day (i.e. 2...
Hey, everyone! I recently received a request that ultimately requires the customer to interact with variables on a specific catalog item from the customer portal. Is this possible? If so, is it possible to do by individual item and not a broader chan...
Hi All ,Actually we have one catalog item in that there is choice field "request " with choices Add, Mod, Return, , based on the choice selected , then different variable sets are appear and flow is different for each choice, Here if he select "Add" ...
Hi all, CMDB table has an field called "Approval Group". In which usecase is this field used? For examle, after someone inserts CI record to CMDB table, the member in "Approval Group" can approve? Or is there any workflow which "Approval Group" is ...
stage is a workflow type field and OOB it shows the value. I want it to show the Label on Requested Item form.
Hi Experts,I got a requirement for create approve and reject using mail script can anyone guide me how to accomplish it. TIASanchit Pandey
I have a record producer that creates a parent Service desk record and auto creates 3 child general tasks. I would like to prevent from 'Closed Complete' the parent Service desk record until all the child general tasks are 'Closed Complete'. Can some...
The Create New change request form has both the Submit and Save buttons visible. We would like to hide the Submit button on change request form only but leave it visible on other forms like Incident. I see Save and Submit UI Actions that are Global. ...
Have requirement to hide 'Order Now' button on service portal on condition.Written on change client script which work on Native View but not on ServicePortal. Please suggest how I can make to work on portal function onChange(control, oldValue, newVal...