Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Multiple RITM from a catalog

 Requirement is, we have a list collector variable referencing User table. When the catalog is submitted it should create a seperate RITM for each user selected in the list collector as requested for.

how to increase the size of the dialog window .

Hello,I want to increase the dialog window size . I am using g_modal since the dialog window is supposed to opened in workspace.Below is the script I am using:g_modal.showFrame({        url: '/sn_hr_ws_case_creation.do?sysparm_user=' + USER,        t...

Shyna1 by Tera Contributor
  • 1218 Views
  • 2 replies
  • 0 helpfuls

Resolved! Integration REST Message to match users

Trying to match user from instance 1 on instance 2 where unique field is email address, and capture sys_id of this user, so incident can be created on instance 2 with matched user:try {        var r = new sn_ws.RESTMessageV2('V1 Integration', 'Post I...

"Universal Request" for a department with child departments

I have a department IT that has several departments within the IT department.  When configuring Universal Request, I have set up service sets for IT and each child department.  Since all departments are within IT, when I configured services in Univer...

velvet by Mega Guru
  • 1501 Views
  • 5 replies
  • 0 helpfuls

Service operation workspace overview

Hello, Any experts on Service Operation workspace..I need some urgent help. I am creating a custom landing page and added out of box, and viewport. after that, the dashboard is not work as expected. When I click on the Doughnut chart, no data is rend...

Resolved! Create percentage report in servicenow

Hey Community, I have a requirement to create percentage type report in ServiceNow. I tried finding it under report but was not able to find. Hoping to get some help here. Thanks

SnowUserDev by Tera Contributor
  • 7340 Views
  • 9 replies
  • 9 helpfuls

Resolved! CHange Approver Workflow

Good morning, Surely my question is trivial but I changed approvers more than a year ago and I don't remember where the lock icon is located to change the approver (step approver workflow) If anyone can help me Thank you

vlcaucci by Kilo Expert
  • 1463 Views
  • 5 replies
  • 1 helpfuls

Resolved! Survey - assessment_take2 public page issue

Hi AllMay I know how to hide the "This survey is in regards to Incident: " blue color InfoMessage box from the assessment_take2 public page.I am seeing the below behavior.When user is logged in: This message is being displayed on top and the RP.getPa...

find_real_file.png find_real_file.png
abhithen by Kilo Expert
  • 3001 Views
  • 7 replies
  • 0 helpfuls

Create additional filters to limit displayed knowledge by user

What would be the most straightforward way to create additional filter conditions that limit the displayed knowledge on the service portal by specific user attributes, e.g. 'language', 'department' without creating user criteria on each individual ar...

User388805 by Tera Contributor
  • 472 Views
  • 1 replies
  • 0 helpfuls