Hi All, I have a requirement to import 45-50 Knowledge articles with videos and images as a content in it. What is the best way to import them and migrate them from dev->qa->prod?
Requirement is, we have a list collector variable referencing User table. When the catalog is submitted it should create a seperate RITM for each user selected in the list collector as requested for.
Hello,I want to increase the dialog window size . I am using g_modal since the dialog window is supposed to opened in workspace.Below is the script I am using:g_modal.showFrame({ url: '/sn_hr_ws_case_creation.do?sysparm_user=' + USER, t...
I have a requirement to allow only managers and Tl to access and raise request
Hi All,We are using one html field on an RITM form but when we use it its taking more time for the page load is there any way to solve this issue?
Hello, I have a reqirement that is in the incident table closed date field is equal to created date field + 1 minute.I need to write fix script for this. Can anyone suggest the script to achieve this. Thanks in advance
Trying to match user from instance 1 on instance 2 where unique field is email address, and capture sys_id of this user, so incident can be created on instance 2 with matched user:try { var r = new sn_ws.RESTMessageV2('V1 Integration', 'Post I...
Hi,In onChange client script i can't able to get the error message please help me out the reason. function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } var currentDate = new Date(); ...
I have a department IT that has several departments within the IT department. When configuring Universal Request, I have set up service sets for IT and each child department. Since all departments are within IT, when I configured services in Univer...
Hello there, I have a simple request to update an existing UI Policy with new conditions. When updating the UI Policy – this works for new records, good, but it affects existing records, where now the variable shows in existing records, when it shoul...
Hello, Any experts on Service Operation workspace..I need some urgent help. I am creating a custom landing page and added out of box, and viewport. after that, the dashboard is not work as expected. When I click on the Doughnut chart, no data is rend...
Hey Community, I have a requirement to create percentage type report in ServiceNow. I tried finding it under report but was not able to find. Hoping to get some help here. Thanks
Good morning, Surely my question is trivial but I changed approvers more than a year ago and I don't remember where the lock icon is located to change the approver (step approver workflow) If anyone can help me Thank you
Hi AllMay I know how to hide the "This survey is in regards to Incident: " blue color InfoMessage box from the assessment_take2 public page.I am seeing the below behavior.When user is logged in: This message is being displayed on top and the RP.getPa...
What would be the most straightforward way to create additional filter conditions that limit the displayed knowledge on the service portal by specific user attributes, e.g. 'language', 'department' without creating user criteria on each individual ar...
