Flow help needed
Hi Team , Need your assistance to create a flow from flow designer .I have created a catalog item and which needs a flow .looking for guidance to make this Much appreciated your help
Forum Posts
FCR Report
Hi All, I'm new to servicenow & got a requirement to Create a report with FCR & it's percentage. PFA for more details & help me out to create the requested report. Filter condition for FCR incidents is State is Closed AND Reassignment count <=1 FCR...
I need to Upload CSV File via mid server
Hii Community, Hope you all are doing good, I am stuck here there is a task in my company, I need to upload the csv file via mid server from one instance to another ServiceNow instance, please help me out by providing the steps to accomplish this tas...
Left join use View Table. Desired View cannot be implemented
I can't get the results I want using the View table.Please help. The Table is Three.1. Hardware Asset2. Request Asset 3. Catalog Task 1. Hardwarwe Asset 2. Request Asset - Column Hardware Asset is Hardware Asset Table sys_id ( The relationship ...
Serial Number Field
Hi All, I want to create a serial number field in a table (starting with 1 and counting).Is there a type that matches this requirement? Thanks in advance
How is RITM created automatically when Request is approved? Can anyone help me that OOB script?
How is RITM created automatically when Request is approved? Can anyone help me that OOB script? When ever a request is approved or Stage & State= Approved an RITM is automatically and a Workflow is attached. Can anyone help me with the OOB script or ...
I want to create a Database View using Database View and Table.
Create a 'View' using tables A and B ( A is left join true ) I would like to create this view again in Database View.Can I create a view again using Table C and the created view? Plase Help.
How to show custom view as default view for list ?
Hi Team, I have created custom views for XYZ table. views are like: abc view def view xyz view. So here my query is when user opens XYZ records in list view ,xyz view will be applied on that list by de...
Resolved! Report need to show sum of all individual reports, which are created on different applications.
Hi Community,I have created 5 reports on different different tables for different applications. Eg: Report ABC created on ABC table for ABC application. Report DEF created on DEF table for DEF application. Report GHI created on GHI table fo...
How to get Approver name in to knowledge notification?
Hi All,Actually we have one knowledge reject notification on the knowledge table , i want to get the approver person name who is rejected the article in the knowledge notification, so for that i have created one email script it shows as "undefined'....
Why knowledge approval rejected notification was not triggered?
Hi All,Actually i created one knowledge approval rejected notification,1.so whenever article went for approval to "KB owner", when the person reject the article then notification sent ,2.but in other senario, we have one field "Ownership group", when...
Resolved! Set variable as not mandatory if CTASK state is incomplete
Hello everyone, I'm working on a workflow and in one of my tasks I'm displaying a couple of variables as mandatory. However, if the assigned user decides to close this task as incomplete, I need to make them non-mandatory in order for the user to be ...
Add Advanced reference qualifier using script include
Hello all,I have a custom table - u_m2m_sys_user_cmdb_ci_service with 3 fields - User(sys_user), CI 1(u_cmdb_ci_service) and CI 2 (u_dev_prod_ci_secondary) I need to create a variable on a catalog item to reference this table. However I need to query...
Resolved! background color in list
Hello, I have a question. I want it to appear in my record where the number has a red background when I marked in the form TRUE in a red field.But right now I don't see anything, no in the form and the record.Does anyone know ?Thank you
SLA Reporting
Hi all, I have an SLA report that works perfect; however, we've noticed that duplicate incidents are showing up due to the incident being reopened. I'm trying to figure out how to include only the reopened SLA in the report. Thanks in advance for all...
