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restrict requestor to delete the attachment

I want to restrict a user from deleting an attachment from only one specific catalog item and also from the incident table. how can i solve this requirement?can someone help me on this?

Displaying Dashboards on Wall Mounted Displays

Hello Everyone, We are looking at displaying dashboard on wall mounted displays and I came across the following blog : https://community.servicenow.com/community?id=community_blog&sys_id=c884a883dbb227c0656a5583ca961905 As per my understanding  steps...

CV1 by Tera Contributor
  • 1744 Views
  • 2 replies
  • 3 helpfuls

Catalog Tasks and Playbooks

Hi, As of today, I've usually implemented Request Management fulfillment processes by leveraging catalog tasks and checklists (either via the built-in checklist functionality, or just by putting written instructions in the catalog task description). ...

Max Nowak by Kilo Sage
  • 783 Views
  • 1 replies
  • 0 helpfuls

Display all fields based on List collector option selection

Hi All, I want to display multiple select box / checkboxes based on the List collector variable(application). for eg : Bullhorn and Basware Alustra selected then its associated fields should come up. As of now, it overrides/hides previous fields if a...

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Ankita9 by Tera Contributor
  • 909 Views
  • 5 replies
  • 0 helpfuls

Resolved! Users Not receiving Notifications.

Hii @christopherperry , Users Not receiving Notifications when schedule job is Triggered. Example: UserName : Beth.Anglin is not receiving Emails. I have checked her profile Notification is Enable only but still she is not receiving Emails. Please te...

Bunny4 by Tera Contributor
  • 1003 Views
  • 2 replies
  • 2 helpfuls

Update set not capturing choice list

I'm attempting to update some values in a choice list. I created an update set and began making the list updates in the update set. Close out the update set when finished and move over to our QA environment. The development update set lists the Custo...

thenning by Giga Contributor
  • 6216 Views
  • 8 replies
  • 1 helpfuls

g_form.getControl() is not working

Hi All,I tried to create an onChange script that works on multiple fields.Script -var field1 = g_form.getControl('field_1');var field2 = g_form.getControl('field_2');  if(field1.changed || field2.changed){//do something} but field1.changed is undefin...

How to create a reminder email before 5min

Hi, thereI have created a custom table and have fields named "resevdate" and "resevtime".I want to automatically send a reminder email 5 minutes before the date and time selected by the customer.What's the best way to send reminder notifications to u...

ying zeng by Tera Contributor
  • 761 Views
  • 4 replies
  • 0 helpfuls