Hi All, I have a requirement to show Id On change of Requested for.I created a custom table u_custom_user and one field u_userid in that. I added a field in the user table name Id which is referencing to the u_custom_user. In the catalog form there a...
Hi Folks. I want to create a VTB that allows me to track all of the Incident Tasks I've assigned to a promoted Major Incident. The closest I've got to this is to create a flexible board from the Incident Task table - however, that show's everything...
Currently we have below condition on reference qualifier of "configuration Item" field: javascript:current.service_offering == '' ? 'install_status!=8' : new ServiceOfferingCI().getCi(current) I want to add a condition to omit the Service Offer...
Flow designer doesn't trigger when record is updated in change_request table. Flow trigger conditions are (created or updated) and state is new. - Flow is executing only when change record is created.- Flow is not executing when change record is upda...
After starting applciation node, just within few seconds app node is going to failed state with JVM exited while loading the application error.systemctl status snowapp-01.service● snowapp-01.service - ServiceNow Tomcat Container for snowapp-01 in /g...
Hi Fellow Devs! Can you advise me on how I can trace/track and find out what script, scheduled job, business rule or Flow changed the state of a field (install_status) on the alm_hardware table? I have checked through sys_rollback_incremental and s...
Hi Team, I want to make state field read only in RITM form. However the state field is coming from task table. How can I make task table field readonly in ritm form. Please suggest.
It seems AWA within ServiceNow allows for incident auto assignment using round robin of available assignees from a group.I wondered if anyone has any experience with this since I have only come across AWA to auto assign chats?
Hi, Is Virtual agent module is part of ServiceNow instance or do we need to activate any paid plugins.?Thanks,
With the default settings, only the requester and people with Admin privileges can cancel change requests?Can assignment groups cancel change requests?
Hi,Is service now provides trail version? If yes, how much duration it supports. Thanks,
Hi All,I have created a custom UI action for one of the forms and I have a requirement that once it is clicked by user it should be hidden/disable from that form. It should be hidden/disable even if opens the same record again. Please provide pointer...
We are using Flow (Flow Designer) as the process engine for catalog items.Please let me know if you know how to re-execute a flow that has been executed once and terminated.
Please assist in how to create report with worked Hours not count of projects or task. Currently I have this , if you see the Circle, its grouped on Count, I want this based on Hours and then on Date Range Please assist.
Hi All, I need to hide/remove the state field choices like Assess and Authorize for standard change requests in list view.can anyone help me with this?
