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Inbound Email action - Notifications

Hi, I have a doubt related to email logs. When we open email logs ,under reciepients email ids, how can i find where and in which application (ex: inbound action or notification), that email id is involved. In the sense how can i search where this em...

Gousia Syed1 by Tera Contributor
  • 1331 Views
  • 17 replies
  • 3 helpfuls

notification after 3 days in servicenow

I have to send a notification to the user when the ticket is 3 days old and the state is in awaiting info state and when a ticket is in the "awaiting info" state for more than 6 days, then the ticket should be canceled.. i have created scheduled jobs...

UI Action not working in workspace

Hi I have added a button to the form, it's working in form which redirects to other login page but the same button is not working in workspace. How to fix this? var url = current.message_key;action.setRedirectURL(url);    Thank you

Deep_D_0-1690257759593.png Deep_D_1-1690257811656.png
Deep_D by Tera Contributor
  • 597 Views
  • 4 replies
  • 0 helpfuls

Calander Date/Time and Glide Date/time

Hi All, I want to compare two dates , one is Calander date time and another one is Glide date time, I want to comapre if both of these are same.

Priya75 by Tera Contributor
  • 834 Views
  • 2 replies
  • 0 helpfuls

Resolved! Validation on Email field

I've a CI form where there is a field called Group Email. I wanted to have a validation where this field should accept only valid DL no other text nor individual email id. It should only accept valid DL. How to achieve this?