Hi Team, Recently we have identified a new data source for the company table. We have an urgent need to have all this data in servicenow. We already have OOTB company data and we have multiple processes integrated with the existing company records. W...
Hi, I have come across an issue on List view. When I have any filter applied on my list view , and if I create a new record through the 'New' UI action, I observed that the fields that were used in list filter are auto populated. For example if I had...
I have been able to upload .svg files just fine in the past but have been recently encountering an error message when uploading a font awesome .svg icon.
Hi Team, We have email notifications with Incident and RITM with hyper link, when we click on that link that will be re-direct to Native UI. How Can I implement to re-direct to the Workspace instead of Native UI? Thanks Ashok B
Hi All - we have Risk Assessment for change management and the questions are not mandatory. Whenever user clicks on Risk Assessment, a form opens and without answering any question user can close the form assuming the risk assessment is completed. H...
Microsoft have changed their User Privisioning via the ServiceNow application in the Marketplace. It no longer allows basic authentication and instead uses oAuth. No problem as it's more secure, but following the Microsoft guide it points to some gen...
Hi Team,I am using jira spoke to create issues in Jira tool. I noticed that project key and issue type both are drop down options but there are no values. From where these are populated? When I load flow it gives following error: "a dynamic action er...
Hi All, Need help, Out of the box, ServiceNow portal header menu is on right but I want to move the header menu on the left side just next to the logo. which widget I need to clone and what CSS code I need to add. please guide me.
Hi All,How can I make one field on catalog task form read only based on value selected in catalog item variable?I have tried below code to get value of variable but not getting result.g_form.getValue('variables.assignment_group');Please provide your ...
Hi Team, I am creating a variable as Lookup Select Box and want to refer the field Name so drop-down shows Name value from Maintain item (Catalog items) table.I want to filter Name value based on Category = Application & Infrastructure, Active = True...
Hello,Kinda stuck on this and tired of beating my head against this particular wall. There are plenty of other walls in need of head-pounding.I need to make categories and subcategories mandatory on a UI Action called Escalate. I want the button to...
Hello, we are starting to use the ServiceNow Mobile app and I'm struggling to find the information I need to understand how System notifications relate to Push notifications on the ServiceNow Mobile app. We want to make sure that for every system no...
Hi - I would like to configure the forms in the Service Operation Workspace to mirror the fields that exist in the classic UI record. I noticed that there are two form views in SOW. For example, when you open an interaction record in SOW it opens the...
I have a catalog task that is partially filled out by the customer. The customer submits the request and it is routed to another person/group (field support). Once the field support receives the task I need them to fill in the other variables on the ...
Hello All,I have customised Work Flow for KB Article publishing, where two levels of approval will be triggered in review stage. Approval part is working fine, but for second level approvers email notifications are not triggering. I checked the notif...