Hello, Incident State is "Awaiting User Info". And there should be one field which should capture user specified time. (e,g. User gave 26 hours of time). Now after 26 hours the State should automatically change to "Active" And this can be repetitive ...
Hi all,We need to enhance the performance of a "sys_user" table reference variable. We need to show all users that belongs to a group of a certain group type.Right now we are using this: javascript: 'sys_idIN' + new Utils().UsersGroupType('0f...
I Need to create a Task after the genration of RITM , please help !
Trying to get the below inbound action to run, but when the email is processed I'm getting the following error: (function runAction( /*GlideRecord*/ current, /*GlideRecord*/ event, /*EmailWrapper*/ email, /*ScopedEmailLogger*/ logger, /*EmailClassi...
var MD5Hashing = Class.create();MD5Hashing.prototype ={ initialize:function() { var hexcase = 0; /* hex output format. 0 - lowercase; 1 - uppercase */ var b64pad = ""; /* base-64 pad character. "=" for strict RFC complia...
Hello Experts, I have a UI action "Create Story" in Incident form. I want to open that in new window as of now it is opening in the same window. Please advise.
Hi All, I have a Flow designer action and we are getting correct output on Flow designer action. When we using code snippet and called that script in the Ui policy to retrieve that output. we are getting the output as "[object Object],[object Object]...
what is the use Of COPY EMPTY FIELDS chek box in import sets??
Hi Folks, When using the "Attachment" catalog variable type, is there a way I can mandate file attachments be a specific type? Say PDF? We have a requirement to mandate files be PDF on a specific catalog item. Is this possible in ServiceNow? Thanks i...
Hi,I had received a request from a client as to set related lists to read-only according to State field value. I planned to just set the ACL for this to work.I've already asked hi.service-now for assistance, but this requires customization so they ad...
I have a requirement to enable the workspace client script for below script used in one of the UI Action"show Interaction Content": Script: function doShowInteraction(){ console.log("doShowInteraction calling"); var sys_id = g_form.getUniqueValue()...
Hi, Is it possible to show the number of Incidents logged per user over e.g. a 6 month period? I've tried via both the Incident and User table from historical / old posts and suggestions but i'm still no further to producing the report. Any help huge...
Hi Team, Recently we have identified a new data source for the company table. We have an urgent need to have all this data in servicenow. We already have OOTB company data and we have multiple processes integrated with the existing company records. W...
Hi, I have come across an issue on List view. When I have any filter applied on my list view , and if I create a new record through the 'New' UI action, I observed that the fields that were used in list filter are auto populated. For example if I had...
I have been able to upload .svg files just fine in the past but have been recently encountering an error message when uploading a font awesome .svg icon.