Dear all,Please help me choose one of the following a question below: - When working on a form, what is the difference between Insert and Update operations? 1. Insert creates a new record and Update saves changes, both remain on the form2. Insert cre...
Hi , I have requirement to show all the RITM's pending that logged in users approval needed in service portal. Can any one help me with this? Thanks in Advance!
Have before BR on RITM and Task table with condition additional comments or work notes changed. It is creating duplicate additional comments and worknotes entry. BR on RITMvar comment; var grtask = new GlideRecord('sc_task'); grtask.addQuery('p...
Dear Community, When i select the table name as request i am not able to select. Thanks in advance
I need to disable checkboxes on related list view.How is it possible?
Hello, We have one user who is having the itil and sn_incidnet_read and writer roles still that user not able to see the incident whose assignment group is empty other than empty assignment group incidents that user is able to see. We have checked th...
Good day all,Need some assistance. Need to see how I can default a variable that is a part of a variable set to default to the catalog item that the user is under. Meaning we have 17+ software catalog items under those catalog item there is a filed c...
Hi When the Request is approved or rejected using approvals on portal page then I want to make the comments mandatory (need to create a comments field first). How to achieve this?something like this
I have a requirement to write a script to show all tables associated with the user on sys_user table.
Hi, Trying to integrate Microsoft Intune and followed all the steps provided here https://www.servicenow.com/community/developer-articles/integrate-with-microsoft-intune-authorisation/ta-p/2312760 Unfortunately throwing an error when I try to chec...
Hi when a user try add additional assignee to the card , the below error message was seen in the console"You do not have permissions to modify this record", and I have created a list_edit ACL as below and added again but still the same error how to f...
Hello !! Wanted to inquiry about the assignment groups structure from a best practice point of view as we are currently integrating PagerDuty and ServiceNow for incidents logging/triage..etc. Has been highlighted that in PagerDuty it is best to have ...
I created a Scheduled Report. But now I want add CC,BCC in scheduled Report.PLease help me, What have to do ?
Hello,For logged in user i need to show the cost center code as default, I have tried the below code in default value but it is not working.javascript: var gr= new GlideRecord('sys_user');gr.get(gs.getUserID());gr.getValue('cost_center');
How do I call a decision table inside the flow? How do I trigger it? I know how to call a flow inside a decision table but not vice versa
