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Change tasks-Implementation and post

Is it possible to make the implementation and post implementation tasks mandatory, meaning they cannot be canceled and you can't move to the next stage until they are completed? I want to do this in our change module but don't want it to break any fl...

Resolved! How to Include Fields from Other Tables in Notifications

I have a notification on the Demand table. How can I include the value of a field from the Requirement [dmn_requirement] table? Dot walking doesn't work as the two tables aren't directly related.Thanks,AJ

TStark by Kilo Sage
  • 1540 Views
  • 7 replies
  • 0 helpfuls

Need to create a Report

Analytics on End-User Portal Usage (no. of visit, clicks on create incident but choose self-help, portal survey and feedback, etc). How can achieve this, can anyone suggest here..

Charan123 by Tera Expert
  • 441 Views
  • 2 replies
  • 2 helpfuls

Resolved! Can we generate word document from the workflow

Hi All, Currently, A PDF is generated from a workflow with all the variable values once a request is submitted. I'm using the PDFGenerationAPI() for this and below is the code I'm using in the workflow Run script which is working as expected.var file...

Nagashree5 by Tera Contributor
  • 975 Views
  • 3 replies
  • 1 helpfuls

Resolved! Autopopulate Kb article in incident related list

Hi All,I am creating an incident record using record producer. I am having KB article to be attached to the  'Attach KB' related list in incident form. So , on the incident that is created via record producer, the KB has to be attached automatically ...

Renu9 by Tera Contributor
  • 978 Views
  • 6 replies
  • 0 helpfuls

making dependent

We have created 2 fields both are reference field.Parent (L1)Name (l2)Now The Requirement is L2 Commodity code depends on L1. If you choose any L1 on the children of that L1 should be available to choose in the L2 reference field. We have excel too S...

Pramod5 by Tera Contributor
  • 826 Views
  • 5 replies
  • 0 helpfuls