Hi All, Based on location we have schedule. Based on user location schedule start time before 10mins i need send notificationi have written script to get schedule in workflow time. var time = current.caller_id.location.u_schedule; - use this method ...
Hello, all. Checking in to see how some of you are using the instance to prioritize requests. Generally speaking, I understand prioritizing request could differ quite drastically from INC, which makes sense to me. However, I'd like to see how you're ...
Hi All,I'm developing a scoped application Request form.I need to have a reset button which will cancel the workflow and restart from the new state.But I'm getting an error in the script which is given in the below snapshot.Kindly help to sought this...
Can we activate or enable ITSM Pro plugin in one go to enable all the modules under ITSM Pro in our PDI instance. We wanted to see what changes and options we get after activating ITSM Pro before purchasing it (specifically for asset management).Is i...
Hello,I have a requirement for the following and would appreciate some help in achieving the result: 'Where the State of an Asset is anything but Missing, update the corresponding Incident as follows:State on Incident ticket to be ClosedClose code - ...
Need script in flow designer to add these 3 user fields in watchlist requested item
Need script in flow designer to add these 3 users in watchlist requested item
My requirement is upload data using scheduled import data but need to create attachment from external so we not having load data module access and inbound mail access.data sheet need sent to ServiceNow. Could please share other pliability to create ...
Hi All,I want to make 'Source Task' field in write mode for all, I did change a OOTB ACL also but didn't work can you help me with this.I have removed 'nobody' role from ACL. @BharathChintala
Hi, we have one catalog in 2 different portals/categories. Need to trigger different workflow for each case.Please guide how to trigger different workflow based on from which category the catalog form was submitted?
Hello Folks, We have a scenario - Chang Task assignment group members should be able to see the linked Change request. For this I have created Task groups field with glide list type on Change request form, and added the task assignment groups to the ...
Did you know that there is an integration available for Nexus Dashboard Insights in to ServiceNow? You can find the details and request it here Now you know there is an integration available, why should you consider implementing it. Well here a...
Hi All. Hope someone can advise me on what is wrong here. I have enabled the Cancel Change UI Action with the below - the ask is that change team see cancel button on all states(defined) - the below works as intended:I have then copied (insert/stay) ...
Could anyone please help on the below requirement. I need a pop up in service portal to provide the feedback while closing the knowledge article. Is it possible to do? If it is possible could you please help on this.
Hi All, As per the question i need to add a hyperlink in alert message on catalog item through client script.could you please help me for that. Regards
