Hi, When using a List field in the platform view (not the service portal), is it possible for it to have slush bucket functionality to enable multiple items to be selected? Currently, a person has to keep on clicking the magnifying glass to add item...
Hi All, Need a quick help, I am unable to see Credentials and Connections module under IntegrationHub. Is it related to any role that I am missing. Regards,Sandeep Raj
Hi, I have installed the Universal Request plugin.Nevertheless, the tab Universal Request Config disappears immediately after I have opened a Catalog Item.
Hi, I'm quite new to SN scripting so would appreciate your help on the below. On a record producer I have a very simple MRVS with just one column for email addresses (they are external to our user db hence I cannot grab them from the system). For th...
Hi Folks, Can someone help me understand why there are different survey notifications? I've always understood that "Survey User Invite" to apply to all surveys in the system, but now I am seeing specific ones for incidents are available. How would I...
Hi All,I have built a custom table called "Service Desk Incidents", and have built a button called "Reopen SD Incident" on the portal which will be only visible for resolved SD incidents. so, now I want to count how many times an SD Incident is getti...
I have a maintenance window for Monthly maintenance. The way we originally defined it was to start on the second Weekend of every month starting Friday night. It turns out this was incorrect for some months. Monthly maintenance is supposed to start o...
I am in the process of developing UAT script to test Incident Management module in SNOW for the upcoming London release. I was wondering if anyone has a test script that I can leverage and mold it to our need. We do not have the Test Management modul...
Has anyone figured out a way to do a Wait for Condition in Flow Designer on a Catalog Item Variable Value ? Example
Hello, I have a catalog item "XYZ" which is only available in the Native UI through a newly created module. I would like a helping hand in couple of things. 1. I would like to remove order this item section and have just a normal "submit" button lik...
HealthScan: How can we request healthscan and generate report?
Hello there,I am looking for some clarification and assistance please, as I have read a few articles regarding Related list and Relationships, but unsure which way to lean. We have created a Related lists for EPICs to appear in our RITM forms as suc...
Hi All, Does anyone have any experience with disabling the @Mention functionality within their instance in the incident work notes or comments? Our understanding is that there isn't an out of the box way to do so but wanted to check with the communit...
Hi, I have multiple check box type variable. Based on there selection, the approval should gone to particular user. For ex: I have 3 check box variables viz. a, b, c.If a user selects a, then approval should be gone to 1 userIf a user selects b, then...
Hi All, As per my requirment, I need to show the duration field value in the forma of Days Minutes Seconds format. While I am experting it to excel thart duration field value is showing in the form of seconds. And Same thing is repeated for the Repor...
