Hi Team,I have to do a validation on one variable called tax id ,if the tax id does not exists in account table ,it clear out the value, and is happening with On change client script.But it should not allow to submit the form.But form submission is...
I am creating a notification for the Approval table.I would like to create a link to the Approval page of the Request item in the content of the notification.How can I create the link?
Hi , As we installed a plugin a saviynt -> Saviynt users are stored in the below tablex_saviy_iga_user from these table users need to insert /update to servicenow sys_user table As we checked there is OOB business rule and script include USER: Bef...
Hello Everyone,I have an requirement, when someone is creating an announcement then email should be send. I have created one notification and one email template, both on announcement table. Now in the emails signature the name and title of should be ...
Hello All, When I am trying to create the custom table under the Global application on the header of the form the message is "ServiceNow recommends creating custom tables in scoped applications. To learn more about creating scoped applications, click...
Hi,Can Service Portfolios link to Service without a Taxonomy Node?I can see these are not mandatory in the platform and you can indeed create a Service with a Service Portfolio, without a Taxonomy Node - however does doing this impact the functionali...
Our Service Portal has a data table widget for the Change Request table. Some users create changes via a record producer in the portal.I want to redirect them to automatically be presented with the risk assessment after the creationAND/OR have the Ri...
Hey folks, I've been trying to add users to the watchlist on Inc and sc_task form based on the assignment group, but it either works on INC table or none. tried adding using task table but didn't seem to help. Tried a couple of ways through after bus...
Hi,I want to change the login page banner image.I followed the below steps:1. Uploaded the image in db_image table2. System Properties-> System3. Banner image- added the image name But still ServiceNow banner is showingPlease help in this. Thanks,Sam...
HiI want to include attachments in email notifications.Notifications no longer include attachments when sending conditions are event-triggered.If the send condition is Record Insert, the notification includes attachments.If the sending condition is e...
Morning community, Probably a common ask but I can't find a previous post that fits the bill. We have a catalogue item that we want to restrict to just managers i.e. those who appear in the manager field of any user in the sys_user table. Any help ap...
In our PDI on Incident form the Priority field is auto populated to 5 - Planning based on impact and urgency field's value while opening the form for first time to create new Incident.I want choice values of Priority fields should be 1 - Critical, 2 ...
I need to remove acceptance criteria from the Agile board, where do I need to go? https://<instance>.service-now.com/$agile_board.do
Hi All, I'm trying to update the first reported by value to the parent field when the first reported by is not empty. using client script but the below script is not working var ticket_id = g_form.getReference('first_reported_by_task',doAlert);functi...
Below is the code which triggers event but event's state turns to ERROR, please find screenshot alsovar gr = new GlideAggregate("sysapproval_approver"); gr.addQuery("state", "requested"); gr.addAggregate("COUNT", "approver"); gr.query(); while(gr.nex...
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