Hi All, I have a requirement on knowledge base that I need to give edit access on one date field like Review Date field for one KB group and custom table (kb_custom_table) field called it as contribute field and it is referenced to user criteria ta...
Hello,I have an assessment question setup that I want to have automatically calculated. On the metric, I have the following fields set:- Name: Project Capital Spend- Method: Default answer from script- Data type: Number- Dependent plugin: CoreAt the ...
Hi,In the below screenshot you can see we have 3 variable, where 1st is single line texts and 2nd one is reference type.We want to filter the second variable short description with contains 1st variable valueFor EX. we have "check short desc" in 1st ...
Hi SN experts, I am writing an catalog client script to restrict user to not submit the ticket (on catalog item) if they are part of ServiceDesk assignment group but they can submit the request for others. Following is the script include : var Chec...
Hi community! I am thinking about building a generic mechanism, that informs users, that their mail is not being processed, when they try to reply to any kind of task that is already closed. Any idea? Thanks in advance for any hint,Friedemann
Can we add a custom link in beside forgot password in login.do page?
Hi All,I have a requirement to add users or remove based on the field in the table.Scenario: There is a table X with fields Unit, unit anchor and active. Suppose for any units The anchor is added means that unit anchor should be added to the "Y" Grou...
Hello, I am trying to make an API call in an MSP instance in ServiceNow. While trying to retrieve some records like groups and domains I am getting only the records that are stored globally. Is there any way I can set the domain as global before maki...
I want to change the owner of few reports as the previous owner has left the organization. How can I do this? I tried to change the crated by user from the list view but it's not clickable although the list editing is checked.Any suggestions on this?...
Hello All,We have created an HTML field type called "Additional Comment" field. When a user enters any comment and saves the form, please check the attached image, in the activity "was" statement and the previous comment is shown. We do not want t...
Can someone give some examples of walkWorkflow API
Hi, The @Mention notification is not really effective!!! I would like to add additional details to the @Mention Notification. How can I do via the "ng_activity_mention_body" script to add the title and description of the INT/SCTASK/INC concerned as w...
First change request failed with this error in service now, jenkins job didn't run at all:An error has occurred while attempting to automatically create this Jenkins job. Please contact the appropriate deployment team to have this job manually schedu...
Hi All, I have a requirement where, If zip code starts with a zero, then the first zero from the zip code should be dropped. for eg : 03011 should show as 3011. Can someone please help me with the below script corrections. function onChange(control, ...
Hi All I need to get some values from the sys_properties table(instance name, version ) of one "abcd" ServiceNow instance and then update those values in the instance management table of another "efgh" ServiceNow instance how can this be done in Serv...
