Hello, I have the following use case and I need to get over a problem which I explain below. One of the business unit is trying to impement 4 eyes principle for one of their process. Here where I am struggling. 1) Task 1 is assigned to Group A. The...
Hi All,I am working on a workflow, as per the configuration of workflow if first catalog task state becomes closed complete then another task will be created.So there are mainly 2 catalog tasks are going to be created, there is a requirement for me i...
Hi Folks If the user is from US or Canada, the users should be able to order A new Line only and A new line with Device If the user is from rest of the countries, the Request Type should be defaulted to "New Line only" and should be read-only. I h...
I have a requirement , where I have one tab in my related list as key and number , I want to make those two fields in my related list as read only .. how can I achieve it ? Note : I dont want to make the fields in the table as ready only , I want to ...
Hi! We've got an already worked on UI Action that copies change requests (not OOTB one) and there's this weird bug when we save the copied CR it'll always save it's type as Standard no matter what is the copied CR type is. This is the UI Actions code...
If anyone have worked on the requirement where we need to create a Incident via REST API by referencing Incident template.
Hi Everyone, Once a RITM is raised for a user email notification is triggering to different user. This issue is occurring for a single user all other users getting the email notification as configured.eg: Requested for user is SHYAM with email id shy...
Hi All,Actually i want send a email notification to Author that Whenever a knowledge article reaches 60, 30 or 14 days before expiry date? please help me to achieve to this ThanksDeepika
Hi,Please help me out with ServiceNow upgrade process from scratch.Thanks,
Hi Team,We have a requirement as follows. We have an order guide - 'Onboarding request'. In the order guide, if the value selected for a checkbox variable 'need computer' is true, it has to create a new computer record in the CMDB computer table dyna...
Hi,Can some one will help me out which is the best method to learn the Service Portal from scratch. Please help me with the Real time use cases.Thanks,
Please help me. I would like to know how to Edit ACL control of function fields.I had been creating reports using function fields.However, due to security enhancements to ACL related to function fields, the reports are no longer displayed. I want to ...
Hi All, I have requirement like Customer wants to send Knowledge Article notification to Author , KB Owner and as well Content Owners.what does it refers "Content Owners" refers? ThanksRamu
Hello Team, I have a variable (grayed out) on a record which has been created via a record producer. I want to add that variable to the table list view. Could you please me with a way to achieve this. Thank you!! Pravallika
HI All, I Have one application.I was summitted application after all Fields Read only. my Question is how to overcome to Read only After summitted
