Flow designer script for adding user fields in watchlist
Flow designer script for adding user fields in watchlist in service catalog
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Forum Posts
I need to restrict list collector choices to 2 in catalog item
I had tried with scripts containing gel and g_list methods.but client script throwing errors while using this.Is there any other script to acheive this onchange in service catalog.
Glide Date Time -Catalog client script
Is it valid to use GlideDateTime object and GlideDate for date field in catalog client script. I mean on client side? Thanks,Ruby
zoom integration for managing users in zoom
Hello experts, i want manage the zoom users from ServiceNow My requirement is i want to create user in zoom from ServiceNow and suspension user from ServiceNow. Kindly help me with the steps to do. Thanks in advance!!
How to retrieve value from RITM dynamically if user is passing value in a query format.
Hi All,Scenario:From flow designer as a input user will pass some query to retrieve data on RITM table and update it on Short Description on RITM Table.Eg: User has passed : current.cat_item.name;So it should run on RITM Table, and update the catalog...
Need help on adding other table fields on catalog task variable editor
Hi, I am working on a integration, once the integrations receives a request it creates a Service Request. I have an Assignment rule which checks the employment type received from the integration and based on the employment type i add entitlments. For...
Call a sub workflow from another sub workflow
Hi All,I have a sub-workflow that is being called from the main flow.I want to call another sub workflow from the current sub flow but I'm getting a problem using the answer object.Does anybody know how to call this workflow using the same answer obj...
How can we get approval for a specific field from application server class
Hi Experts,We have a requirement from the customers in change request form if we selected CI related to the the application server class and it should trigger an approval to custom fields in the application server class.Example :-I have created 3 cus...
Need to apply user criteria to Change model
Hi Team,Reqirement is to show 'normal' change model only for users who are part of division - normal.Here division is a custom field (reference) on 'cmn_department' table.So if user is part of department abc and if that department has division as 'no...
Notify to Incident Manager with only changed field value on incident fields changes and updated .
Hi, I have a requirement to send a notification to Incident Manager when ever Incident's fields value are changed and updated. Notification should contain only those fields that have changed the value and who has changed and when it has been updated...
Remove value from a list variable from the backend table
Hi,I have a requirement to remove the list variable value and I have a reference field value. If both the values are same then remove the matching value of the reference field from the list variable value. I need to achieve this using the OnChange - ...
Update Service Portal content
I have a need to modify the content of the Serice PortalIn the ticket view I need to replace Priority with Urgency on the widget. I've attached an example of what I need to modify.
Knowledge management
Hi community,I was not able to see post a question button on knowledge homepage.I have enabled social q & a for each knowledge base.help me on that.Thank you.
Resolved! Report - Change Request and Change Task
Need to create a report, where I can see the Main Line as Change Request and then the Sub lines as the Change Task related to that CHG with some details. for example: CHG1134 | [Details]CTASK 1 [Details]CTASK 2CTASK 3CHG2365CTASK 1CTASK 2CTASK 3
Get all variable name apart from one variable set
Hi Team-I have one variable set and some other variables on catalog item and we have ui action from which we are converting task to incident and all variable should be copy in incident .But I don't want to include variable of particular variable set...
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