I have created a catalog item, Created the workflow & using Create Task activity i have created incident Record.i want to display the Variable information in the incident Record ,how can i get this info? BY Record Producer we can create incident Tas...
1) How to remove "CC" recipients in email notifications 2) I have created QA manager group and added 6 users and configured notifications and added QA group to that notifications. The issue is ...the notification are triggering but users in QA Grou...
Hi, How to add a form widget to the service portal, I have tried it is showing no record found so can anyone help me step by step to add a form widget to the portal page much helpful Thank you
Hi,I have a requirement. I need to share survey with other users. Let's say i will receive the survey and i will not be taking it and i need a member from my team to fill out the survey for me on my behalf. But when i share the survey link that i hav...
When I use the CAB workbench, I am unable to submit a change through the CAB workbench a 2nd time. Occasionally this needs to happen. what can I do to send it through the 2nd time?
I have a sourcing task that has been created from a request. I can Add a Transfer Order just fine. I can't add a Purchase Order. The button is grayed out. Procurement module is active, and the catalog item, product model, and vendor catalog item reco...
Hi, i have a problem record where the incidents got attached to it I want to remove the incidents for the problem record from the related list but I could not find the edit option to remove the incidents
Hi,I wanted to build an interactive filter in which I can select from multiple fields and values. But I am unable to do so. How to proceed with this? And how to select multiple field values for this. Any suggestions are welcome
Sorry if this is a silly question - but I'm going through the process of reviewing the SN Dictionary to see what state values are available/have been defined. I have done this for the Incident table where the following have been identified: LabelValu...
Dear All,I am new to ServiceNow and would like to download the trial or demo version for practice purposes. Please how do I do that?Thank you!
I am working on walk-up experience appointment booking.Created a record producer for the table wu_appointment with 2 out of the box variable setssn_walkup_variable_set and sn_appointment_variable_setwhen i am clicking on try it UI action, getting the...
Hi I need to create a bidirectional integration between two Snow instances by using OOB table APIin ex if i create or update a incident in source instance it should create or update incident in target instance and viceversa. Can anyone help me in d...
Hello everyone, When an incident is closed needs to trigger a survey for caller and also notification needs to be trigger. But survey is assigned to a caller i created trigger condition, but notification is not triggering.
Hi, When users search for Visual Task boards in the filter navigator they should the Visual task boards, how to provide access to it like below?
Hello,We have a requirement on Customized Table in which Additional Comment field should have write access for snc_internal role with a filter Opened by is (dynamic) Me. For this we created a simple write operation ACL for the required table and fie...